Jobs in the United States

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Added 3 mins ago
Senior Full Stack Engineer – React & AI
Nashville, TN
Design and build full stack features across React/TypeScript front ends, Python or Node.js services and APIs, and AWS cloud services
Added 3 mins ago
Capital One Shopping Tech, Full - stack Engineer 5 (Remote - Eligible)
Capital One
Carson City, NV
Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and…
Added 3 mins ago
CrowdStrike Platform Resident Consultant (Remote)
CrowdStrike
Carson City, NV
Added 3 mins ago
Site Reliability Engineer (5757)
SMX
Carson City, NV
…managing infrastructure across major cloud platforms such as AWS, Microsoft Azure, or Google Cloud, including networking, identity and access management, encryption, security controls, and…
Added 3 mins ago
C
Frontier Engineer (AI/Agentic)
Cognizant
Carson City, NV
- $100,000 USD / year
…projects using one or more programming languages such as Java, Python, JavaScript, TypeScript, or…
Added 4 mins ago
SD
1788 - Application Systems Integration Engineer II
Sigma Defense
San Diego, CA
- $75,000 to $115,000 USD / year
Integration points: Active Directory and OpenAM, MS Exchange, VMWare, AWS, OpenShift, MS Systems Center solutions, System Incident and Events Management, IIS, JBOSS, Cisco Integrated…
Added 4 mins ago
SD
1787 - Application Systems Integration Engineer III
Sigma Defense
San Diego, CA
- $120,000 to $150,000 USD / year
Integration points: Active Directory and OpenAM, MS Exchange, VMWare, AWS, OpenShift, MS Systems Center solutions, System Incident and Events Management, IIS, JBOSS, Cisco Integrated…
Added 4 mins ago
SD
1791 - Computer Engineer
Sigma Defense
Norfolk, VA
- $130,000 to $145,000 USD / year
AWS Cloud Practitioner certification is required.
Added 5 mins ago
Senior Full Stack Developer
Docupace Technologies
Remote, United States
As a Full Stack Software Developer on the Hubly team, you’ll design, build, and ship features that shape the future of workflow automation in the wealth management industry. You’ll work…
Added 7 mins ago
Internship - DevOps Machine Learning Infrastructure
Syntiant
Irvine, CA
…machine learning applications, specifically those deployed on AWS Elastic Kubernetes Service (EKS) and on-premises machine learning cluster. The ideal candidate will have experience with…
Added 9 mins ago
FT
Principal Data Scientist
Fidelity Technology Group, LLC
Boston, MA
- $126,000 to $255,000 USD / year
Programming in Python (primary), with experience in modern ML libraries (PyTorch, transformers, etc.).
Added 9 mins ago
Senior Software Engineer
Fidelity TalentSource LLC
Westlake, TX
Proven experience with at least one language such as Python, Node, Java, etc.
Added 9 mins ago
AI Architect II
Insight
Chandler
AWS Certified Generative AI Developer – Professional
Added 10 mins ago
Full Stack Developer
Hillpointe
Winter Park, FL
Hillpointe is hiring a Full Stack Developer to help build HPOS, the property management platform for our vertically integrated multifamily real estate business, from scratch. This is a…
Added 10 mins ago
UG
Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $72,800 to $130,000 USD / year
Build, modernize, and maintain full-stack web applications and backend APIs using React, FastAPI, and Python to support developer productivity and infrastructure operations
Added 11 mins ago
Associate Reliability Engineer (Remote)
KDS Kohl's, Inc.
Remote, United States
Programming skills in one or more languages (Java, Python, Go or Node.js)
Added 11 mins ago
Director, Data Engineering Senior (PL)
Charles Schwab Inc.
Austin, TX
…Intelligent Cloud Services (IICS), Informatica Power Center, Python based ETL framework, Alteryx and SQL Server Integration Services (SSIS); Business Objects (BO), Power BI, Tableau,…
Added 12 mins ago
SI
Python Developer with Angular or React
Synechron, Inc._USA Company
Irving, TX
- $95,000 to $100,000 USD / year
We are seeking a skilled Python Developer with experience in modern front-end frameworks (React or Angular) to design, develop, and maintain scalable web applications. The ideal candidate…
Added 13 mins ago
V
Growth Marketing Manager
Vantage
Remote, United States
- $150,000 to $200,000 USD / year
- Familiarity with cloud infrastructure, AWS, Azure, GCP, or cloud cost management.
Added 13 mins ago
Sr. AI Engineer
Capco
United States
Deploy and scale AI/ML solutions in cloud environments (AWS, Azure, or GCP)
Added 15 mins ago
AI & Automation Lead - Product Development
GE Aerospace
Evendale, OH
Software & Cloud: Proficiency in scripting and programming (Python, Java, C++, SQL) and familiarity with modern development practices, including Git, CI/CD, automated testing,…
Added 17 mins ago
Site Reliability Engineer
The Hartford
Columbus, OH
Expertise in cloud platforms (AWS) and Kubernetes-based microservices environments.
Added 17 mins ago
Tech TAP Program - Scientific AI Engineer
American Chemical Society
Columbus, OH
…critical thinking, and problem-solving skills. - Experience using Python, R, SQL, or similar tools for data analysis. - Experience using and/or designing agentic workflows and tools. -…
Added 18 mins ago
E
Ticketing Application Developer III
EchoStar
Englewood, CO
- $63,150 to $90,000 USD / year
As an Application Developer III, you will solve the critical challenge of scaling our Customer Experience Operations (CXO) infrastructure by architecting seamless ticketing and provisioning…
Added 20 mins ago
AI Architect II
Insight Enterprises, Inc.
AZ
AWS Certified Generative AI Developer – Professional

ASM Research

AWS Connect Developer

United States

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Job details

Education: Bachelor’s degree
Posting language: English

Original job description

The AWS Connect Developer designs, implements, and maintains cloud-based contact center solutions using Amazon Connect and integrated AWS serverless services. The role develops interactive voice response (IVR) flows, Python-based functions, and secure API integrations that connect customer interactions with enterprise applications and data stores. This position supports reliable contact routing, efficient data access, and a consistent caller experience.

The developer automates infrastructure provisioning and application delivery using Terraform and GitLab CI/CD to support repeatable, controlled deployments across environments. The role optimizes reliability, performance, security, and operational visibility for mission-critical contact center services. The developer also maintains technical documentation, guides implementation decisions, and mentors junior developers.

Key Responsibilities

Design and maintain Amazon Connect contact flows, including contact attributes, queue routing, transfers, IVR branching, and error-handling paths that preserve the caller experience.
Develop Python-based AWS Lambda functions that extend contact center capabilities, validate integration responses, manage timeouts, and recover predictably from downstream failures.
Design and optimize DynamoDB tables, partition keys, sort keys, and indexes to support efficient contact center data storage and retrieval while minimizing hot partitions and throttling.
Build secure RESTful integrations using API Gateway and Lambda, including request validation, authentication, authorization, data transformation, and predictable handling of external service failures.
Provision and maintain cloud infrastructure using Terraform, and manage GitLab CI/CD workflows for automated testing, reviewed changes, and controlled environment promotion.
Implement least-privilege permissions, secure integration boundaries, and controlled diagnostic logging to protect sensitive contact data.
Troubleshoot complex routing, latency, and availability issues using CloudWatch diagnostics and contact center metrics, and implement improvements to service reliability and performance.
Document flow logic, integration contracts, deployment procedures, and recovery steps, and provide technical guidance and mentorship to support consistent implementation practices.

Required Qualifications

A bachelor’s degree is required.
Experience consistent with the Cloud Engineer II standard: 8–15 years of IT experience, including 3–4 years of cloud engineering experience, and at least 4 years debugging Microsoft Windows or Linux operating systems in an administrative, support, or engineering capacity.
An associate-level cloud service provider certification in AWS, Microsoft Azure, Oracle Cloud Infrastructure, or Google Cloud is required under the assigned standard job title.
Demonstrated hands-on experience with Amazon Connect configuration and administration, including advanced IVR design, contact attributes, queue routing, transfers, and error-handling paths.
Proficiency developing Python-based AWS Lambda functions and RESTful API integrations, including event parsing, response validation, timeout management, authentication, authorization, and downstream failure recovery.
Experience with DynamoDB data modeling, Terraform infrastructure provisioning, and GitLab CI/CD workflows, supported by strong cloud scripting, documentation, and cross-service troubleshooting skills.
U.S. citizenship is required.

Preferred Qualifications

AWS Certified Solutions Architect or Developer certification aligned with the role; professional-level cloud certification is preferred.
Experience integrating Amazon Lex with Amazon Connect, including intent and slot handling, Lambda fulfillment, and fallback paths.
Knowledge of Amazon Kinesis for real-time data streaming and contact center metrics and reporting.
Familiarity with contact center compliance requirements, telephony concepts, and voice networking.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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More about this job

Skills

AWS
Python
IBM Terraform
GitLab
CI/CD
Amazon DynamoDB
Data storage
Test automation
Troubleshoot
Debugging
Microsoft Windows
Linux
Microsoft Azure
Oracle Cloud
Google Cloud
RESTful API
Data modelling
Documentation
Troubleshooting
AWS certification
Amazon Kinesis
Reporting
Regulatory compliance

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