Jobs in the United States

Group jobs by employerEmail me new jobs Save this search

Added 14 days ago
Sr. Offensive Cyber Engineer
Dynetics, Inc
Lawton, OK
Leidos has a new and exciting opportunity for a Sr. Offensive Cyber Engineer in our INTEL Sector's Cyber & Analytics Business Area (CABA). Our talented team is at the forefront in Security…
Added 14 days ago
Senior SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Charlotte, NC
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Senior SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Wilmington, DE
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Senior SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Indianapolis, IN
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Senior SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Elkridge, MD
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Senior SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Reading, PA
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Senior SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Farmington Hills, MI
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Senior SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Cranberry Township, PA
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Senior DevOps Engineer
Bigbear.ai
Washington
Lead design, build, and operation of container platforms (Kubernetes, container runtimes, orchestration tooling) that meet security and operational requirements for classified environments.
Added 14 days ago
Senior Systems Engineer – HPE Campus and Branch
Hewlett Packard Enterprise
All, PA · All, NY · All, DE · All, DC · All, CT · All, NJ · All, NH · All, WV · All, ME · All, VT · All, MD · All, MA · All, VA · All, RI
As a Senior Systems Engineer - HPE Campus & Branch, you will serve as an HPE Mist specialist partnering with the AI for Networking Seller and be the trusted technical advisor supporting HPE…
Added 14 days ago
Lead SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Charlotte, NC
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Lead SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Wilmington, DE
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Lead SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Indianapolis, IN
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Lead SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Elkridge, MD
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Lead SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Farmington Hills, MI
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Lead SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Reading, PA
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Lead SCADA & Automation Engineer 1 - Grid
Sargent & Lundy
Cranberry Township, PA
Automation Engineers design SCADA systems to address operational requirements & emerging trends including Smart Grid, Substation & Distribution Automation applications, Battery Energy…
Added 14 days ago
Controls Engineer
Fairbanks Morse Defense
Beloit, WI
Fairbanks Morse is seeking an Automation Engineer to join our Technology team. The Automation Engineer will be responsible for supporting all control systems within the FMD product family.…
Added 14 days ago
RU
Senior Engineer
Randstad USA
Plano, TX
- $47.22 to $57.22 USD / hour
…Integration,devOps,frontend,knowledge of JIRA,Java,modeling languages,Python,rapid prototyping,Service Now,software architectures,software development lifecycle,software release,software…
Added 14 days ago
Electrical Engineer Prototyping
Clopay
Mason, OH
We currently have an opening for an Electrical Engineer – Prototyping & Applied Innovation in our Mason, Ohio location.
Added 14 days ago
Site Reliability Engineer (5757)
SMX
Augusta, ME
Drive infrastructure automation using Terraform and GitOps patterns, embedding security controls, least privilege access, and compliance guardrails from day one.
Added 14 days ago
EG
PKI Security Engineer
Eliassen Group
Augusta, ME
- $60 to $68 USD / hour
High School Diploma, GED, or equivalent certification required
Added 14 days ago
Senior Customer Engineer, Strategic - Seattle, WA
Cloudflare
San Francisco, CA
AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses,…
Added 14 days ago
Data Management & Analytics Specialist
BAE Systems
Rockville, MD
BAE Systems plc provides some of the world's most advanced, technology-led defense, aerospace, and security solutions. As one of the top ten defense contractors, we employ a skilled…
Added 14 days ago
AWS Connect Developer
ASM Research
United States
…services. The role develops interactive voice response (IVR) flows, Python-based functions, and secure API integrations that connect customer interactions with enterprise applications and…

ASM Research

AWS Connect Developer

United States

Apply on myjobs.adp.com About employer

Applications open in a new tab.

Job details

Education: Bachelor’s degree
Posting language: English
Posted: Oct 29, 2026

Original job description

The AWS Connect Developer designs, implements, and maintains cloud-based contact center solutions using Amazon Connect and integrated AWS serverless services. The role develops interactive voice response (IVR) flows, Python-based functions, and secure API integrations that connect customer interactions with enterprise applications and data stores. This position supports reliable contact routing, efficient data access, and a consistent caller experience.

The developer automates infrastructure provisioning and application delivery using Terraform and GitLab CI/CD to support repeatable, controlled deployments across environments. The role optimizes reliability, performance, security, and operational visibility for mission-critical contact center services. The developer also maintains technical documentation, guides implementation decisions, and mentors junior developers.

Key Responsibilities

Design and maintain Amazon Connect contact flows, including contact attributes, queue routing, transfers, IVR branching, and error-handling paths that preserve the caller experience.
Develop Python-based AWS Lambda functions that extend contact center capabilities, validate integration responses, manage timeouts, and recover predictably from downstream failures.
Design and optimize DynamoDB tables, partition keys, sort keys, and indexes to support efficient contact center data storage and retrieval while minimizing hot partitions and throttling.
Build secure RESTful integrations using API Gateway and Lambda, including request validation, authentication, authorization, data transformation, and predictable handling of external service failures.
Provision and maintain cloud infrastructure using Terraform, and manage GitLab CI/CD workflows for automated testing, reviewed changes, and controlled environment promotion.
Implement least-privilege permissions, secure integration boundaries, and controlled diagnostic logging to protect sensitive contact data.
Troubleshoot complex routing, latency, and availability issues using CloudWatch diagnostics and contact center metrics, and implement improvements to service reliability and performance.
Document flow logic, integration contracts, deployment procedures, and recovery steps, and provide technical guidance and mentorship to support consistent implementation practices.

Required Qualifications

A bachelor’s degree is required.
Experience consistent with the Cloud Engineer II standard: 8–15 years of IT experience, including 3–4 years of cloud engineering experience, and at least 4 years debugging Microsoft Windows or Linux operating systems in an administrative, support, or engineering capacity.
An associate-level cloud service provider certification in AWS, Microsoft Azure, Oracle Cloud Infrastructure, or Google Cloud is required under the assigned standard job title.
Demonstrated hands-on experience with Amazon Connect configuration and administration, including advanced IVR design, contact attributes, queue routing, transfers, and error-handling paths.
Proficiency developing Python-based AWS Lambda functions and RESTful API integrations, including event parsing, response validation, timeout management, authentication, authorization, and downstream failure recovery.
Experience with DynamoDB data modeling, Terraform infrastructure provisioning, and GitLab CI/CD workflows, supported by strong cloud scripting, documentation, and cross-service troubleshooting skills.
U.S. citizenship is required.

Preferred Qualifications

AWS Certified Solutions Architect or Developer certification aligned with the role; professional-level cloud certification is preferred.
Experience integrating Amazon Lex with Amazon Connect, including intent and slot handling, Lambda fulfillment, and fallback paths.
Knowledge of Amazon Kinesis for real-time data streaming and contact center metrics and reporting.
Familiarity with contact center compliance requirements, telephony concepts, and voice networking.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Apply on myjobs.adp.com About employer

More about this job

Skills

AWS
Python
IBM Terraform
GitLab
CI/CD
Amazon DynamoDB
Data storage
Test automation
Troubleshoot
Debugging
Microsoft Windows
Linux
Microsoft Azure
Oracle Cloud
Google Cloud
RESTful API
Data modelling
Documentation
Troubleshooting
AWS certification
Amazon Kinesis
Reporting
Regulatory compliance

Report this job

Work requirements

Jobs in the United States