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Added 1 hour ago
A
Principal Software Engineering - Reliability and FinOps Engineer
AT&T
Middletown, NJ
- $155,400 to $261,100 USD / year
As a Principal System Engineer, you will serve as a senior technical leader across FinOps, cloud optimization, system reliability, and AI-driven automation. You will shape and execute…
Added 1 hour ago
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Azure Cloud Engineer / Cloud Infrastructure Architect
Bucher & Christian Consulting Inc.
Jersey City, NJ
- $70.23 USD / hour
Job Title: Azure Cloud Engineer / Cloud Infrastructure Architect - Terraform & Security
Added 1 hour ago
Software Engineer, Infrastructure & Reliability
CrewAI
Remote, United States
Ability to write reliable automation in Python, Ruby, Go, Bash, or similar.
Added 1 hour ago
AT
Infrastructure Server Engineer (Top Secret)
Apex Technology, Inc.
Los Angeles, CA
- $150,000 to $250,000 USD / year
- Develop and maintain automation and administrative scripts using PowerShell, Bash, and Python.
Added 1 hour ago
AT
IT Engineer (Active Top Secret)
Apex Technology, Inc.
Los Angeles, CA
- $150,000 to $250,000 USD / year
- Develop and maintain automation and administrative scripts using PowerShell, Bash, and Python.
Added 2 hours ago
C
Senior DevSecOps Engineer
Credence
Remote, United States
- $150,000 to $180,000 USD / year
We have an immediate need for a highly skilled Senior-level DevSecOps Engineer to support federal programs hosted on AWS GovCloud. This role requires expertise in DevSecOps best practices,…
Added 2 hours ago
C
Senior Software Engineer
Credence
Tysons, VA
- $170,000 to $200,000 USD / year
Credence is seeking an experienced Senior Software Engineer to design, develop, integrate, and modernize enterprise software solutions. This role focuses on application development,…
Added 2 hours ago
C
Senior Software Engineer
Credence
Warner Robins, GA
- $170,000 to $200,000 USD / year
Credence is seeking an experienced Senior Software Engineer to design, develop, integrate, and modernize enterprise software solutions. This role focuses on application development,…
Added 2 hours ago
C
Senior Software Engineer
Credence
Wright-Patterson Air Force Base, OH
- $170,000 to $200,000 USD / year
Credence is seeking an experienced Senior Software Engineer to design, develop, integrate, and modernize enterprise software solutions. This role focuses on application development,…
Added 2 hours ago
C
Senior Software Engineer
Credence
Boston, MA
- $170,000 to $200,000 USD / year
Credence is seeking an experienced Senior Software Engineer to design, develop, integrate, and modernize enterprise software solutions. This role focuses on application development,…
Added 2 hours ago
Cloud Platform Engineer
Credence
McLean, VA
…infrastructure, Infrastructure as Code, CI/CD, container platforms, automation, technical solutioning, troubleshooting, monitoring, security, and operational…
Added 2 hours ago
C
AI Platform & DevSecOps Engineer
Credence
Remote, United States
- $150,000 to $190,000 USD / year
Credence has an immediate need for an AI Platform & DevSecOps Engineer to support federal programs hosted within AWS GovCloud. This hands-on engineering role combines DevSecOps, cloud…
Added 2 hours ago
C
Senior AI Software Engineer
Credence
Rome, NY
- $155,000 to $200,000 USD / year
Credence has an immediate need for a Senior AI Software Engineer to join our growing AI and Automation practice. In this role, you will serve as a senior technical contributor responsible…
Added 2 hours ago
C
Senior Data Engineer
Credence
McLean, VA
- $115,000 to $155,000 USD / year
Credence has an immediate need for a Senior AI Data Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 2 hours ago
C
Senior Data Engineer
Credence
Boston, MA
- $115,000 to $155,000 USD / year
Credence has an immediate need for a Senior AI Data Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 2 hours ago
C
Senior Data Engineer
Credence
Warner Robins, GA
- $115,000 to $155,000 USD / year
Credence has an immediate need for a Senior AI Data Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 2 hours ago
C
Senior Data Engineer
Credence
Wright-Patterson Air Force Base, OH
- $115,000 to $155,000 USD / year
Credence has an immediate need for a Senior AI Data Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 2 hours ago
C
AI Software Engineer
Credence
Tysons, VA
- $120,000 to $150,000 USD / year
Credence has an immediate need for an AI Software Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 2 hours ago
C
Senior AI Software Engineer
Credence
Warner Robins, GA
- $155,000 to $200,000 USD / year
Credence has an immediate need for a Senior AI Software Engineer to join our growing AI and Automation practice. In this role, you will serve as a senior technical contributor responsible…
Added 2 hours ago
C
Senior AI Software Engineer
Credence
Wright-Patterson Air Force Base, OH
- $155,000 to $200,000 USD / year
Credence has an immediate need for a Senior AI Software Engineer to join our growing AI and Automation practice. In this role, you will serve as a senior technical contributor responsible…
Added 2 hours ago
C
Senior AI Software Engineer
Credence
Boston, MA
- $155,000 to $200,000 USD / year
Credence has an immediate need for a Senior AI Software Engineer to join our growing AI and Automation practice. In this role, you will serve as a senior technical contributor responsible…
Added 2 hours ago
Cloud Platform Engineer- Entry Level
Credence
Remote, United States
Credence is seeking an entry/junior-level Cloud Platform Engineer to support secure AWS hosting environments for Department of War customers. You will join an established platform team,…
Added 2 hours ago
C
AI Software Engineer
Credence
Wright-Patterson Air Force Base, OH
- $120,000 to $150,000 USD / year
Credence has an immediate need for an AI Software Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 2 hours ago
C
AI Software Engineer
Credence
Warner Robins, GA
- $120,000 to $150,000 USD / year
Credence has an immediate need for an AI Software Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 2 hours ago
C
AI Software Engineer
Credence
Boston, MA
- $120,000 to $150,000 USD / year
Credence has an immediate need for an AI Software Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…

Closed listing

ASM Research, An Accenture Federal Services Company

AWS Connect Developer

Santa Fe, NM, United States

$115,000 - $240,000

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $115,000 - $240,000
Education: Bachelor’s degree
Posting language: English
Posted: Oct 17, 2026

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Original job description

Archived listing. The details below describe a past opening.

The AWS Connect Developer designs, implements, and maintains cloud-based contact center solutions using Amazon Connect and integrated AWS serverless services. The role develops interactive voice response (IVR) flows, Python-based functions, and secure API integrations that connect customer interactions with enterprise applications and data stores. This position supports reliable contact routing, efficient data access, and a consistent caller experience.

The developer automates infrastructure provisioning and application delivery using Terraform and GitLab CI/CD to support repeatable, controlled deployments across environments. The role optimizes reliability, performance, security, and operational visibility for mission-critical contact center services. The developer also maintains technical documentation, guides implementation decisions, and mentors junior developers.

Key Responsibilities

Design and maintain Amazon Connect contact flows, including contact attributes, queue routing, transfers, IVR branching, and error-handling paths that preserve the caller experience.
Develop Python-based AWS Lambda functions that extend contact center capabilities, validate integration responses, manage timeouts, and recover predictably from downstream failures.
Design and optimize DynamoDB tables, partition keys, sort keys, and indexes to support efficient contact center data storage and retrieval while minimizing hot partitions and throttling.
Build secure RESTful integrations using API Gateway and Lambda, including request validation, authentication, authorization, data transformation, and predictable handling of external service failures.
Provision and maintain cloud infrastructure using Terraform, and manage GitLab CI/CD workflows for automated testing, reviewed changes, and controlled environment promotion.
Implement least-privilege permissions, secure integration boundaries, and controlled diagnostic logging to protect sensitive contact data.
Troubleshoot complex routing, latency, and availability issues using CloudWatch diagnostics and contact center metrics, and implement improvements to service reliability and performance.
Document flow logic, integration contracts, deployment procedures, and recovery steps, and provide technical guidance and mentorship to support consistent implementation practices.

Required Qualifications

A bachelor’s degree is required.
Experience consistent with the Cloud Engineer II standard: 8–15 years of IT experience, including 3–4 years of cloud engineering experience, and at least 4 years debugging Microsoft Windows or Linux operating systems in an administrative, support, or engineering capacity.
An associate-level cloud service provider certification in AWS, Microsoft Azure, Oracle Cloud Infrastructure, or Google Cloud is required under the assigned standard job title.
Demonstrated hands-on experience with Amazon Connect configuration and administration, including advanced IVR design, contact attributes, queue routing, transfers, and error-handling paths.
Proficiency developing Python-based AWS Lambda functions and RESTful API integrations, including event parsing, response validation, timeout management, authentication, authorization, and downstream failure recovery.
Experience with DynamoDB data modeling, Terraform infrastructure provisioning, and GitLab CI/CD workflows, supported by strong cloud scripting, documentation, and cross-service troubleshooting skills.
U.S. citizenship is required.

Preferred Qualifications

AWS Certified Solutions Architect or Developer certification aligned with the role; professional-level cloud certification is preferred.
Experience integrating Amazon Lex with Amazon Connect, including intent and slot handling, Lambda fulfillment, and fallback paths.
Knowledge of Amazon Kinesis for real-time data streaming and contact center metrics and reporting.
Familiarity with contact center compliance requirements, telephony concepts, and voice networking.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$115,000 - $240,000

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About employer

More about this job

Skills

AWS
Python
IBM Terraform
GitLab
CI/CD
Amazon DynamoDB
Data storage
Test automation
Troubleshoot
Debugging
Microsoft Windows
Linux
Microsoft Azure
Oracle Cloud
Google Cloud
RESTful API
Data modelling
Documentation
Troubleshooting
AWS certification
Amazon Kinesis
Reporting
Regulatory compliance

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