Jobs in the United States

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Added 8 mins ago
M
Senior Software Engineer
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $119,800 to $261,000 USD / year
Data Integration: Connect CRM with Ads systems, marketing automation tools, and reporting platforms (Power BI).
Added 8 mins ago
M
Senior Silicon Design Verification Engineer
Microsoft
CA · Mountain View, CA · Mountain View
- $119,800 to $261,000 USD / year
Develop and extend custom python tooling to interface with the FPGA platform.
Added 8 mins ago
M
Principal Software Engineer
Microsoft
WA · NY · CA · Redmond, WA · Mountain View, CA · Sunnyvale, CA · Redmond · New York · Mountain View · Sunnyvale
- $142,800 to $304,200 USD / year
…including, but not limited to, C, C++, C#, Java, JavaScript, or…
Added 9 mins ago
M
Principal Software Engineer - Cloud Infrastructure & AI Systems
Microsoft
WA · TX · OR · CA · NC · Redmond, WA · Austin, TX · Hillsboro, OR · Mountain View, CA · Raleigh, NC · Redmond · Austin · Hillsboro · Mountain View · Raleigh
- $142,800 to $304,200 USD / year
Proven experience driving AI-enabled engineering practices, automation, and data-driven decision making to improve developer productivity, operational excellence, and service reliability.
Added 9 mins ago
M
Principal Software Engineering Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…world a safer place by empowering every user, customer, and developer with integrated security solutions that protect across heterogeneous…
Added 9 mins ago
M
*Child* Senior Software Engineer
Microsoft
United States
- $119,800 to $261,000 USD / year
Identify opportunities and drive the design and implementation of end-to-end telemetry, alerting, self-healing, and automation capabilities to improve service health, manageability, and…
Added 25 mins ago
H
Data Engineer
Higgsfield
San Francisco, CA
- $200,000 to $260,000 USD / year
- Identify opportunities to improve pipeline performance, automation, and infrastructure as the business grows.
Added 30 mins ago
EG
Cloud Engineer
Eliassen Group
Santa Fe, NM
- $70 to $88 USD / hour
…with conversions and decommissioning. The role will support automation efforts and platform build work using GCP, Go, and Temporal for orchestration, and Azure with Terraform and Python.…
Added 35 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Providence, RI
- $131,000 to $174,000 USD / year
Automation and CI/CD experience (Python, Bash, PowerShell, Jenkins, Artifactory, Ansible) and ITSM tools such as ServiceNow.
Added 35 mins ago
EG
Cloud Engineer
Eliassen Group
Providence, RI
- $70 to $88 USD / hour
…with conversions and decommissioning. The role will support automation efforts and platform build work using GCP, Go, and Temporal for orchestration, and Azure with Terraform and Python.…
Added 40 mins ago
Full Stack Application Engineer
CACI International
Laurel, MD
Added 40 mins ago
Lead DevSecOps Engineer
Leidos
Gaithersburg, MD
Proficiency in scripting languages (Bash, Python) for automation
Added 40 mins ago
DevSecOps Security Engineer
Leidos
Gaithersburg, MD
Experience with secrets management (HashiCorp Vault or equivalent) and security automation using Python, Bash, or Go .
Added 40 mins ago
Senior Principal Cyber Security Engineer Specialist
Concurrent Technologies Corporation
Columbia, MD
Proficiency in advanced scripting or programming languages (e.g., Python, PowerShell) for automation and tool integration.
Added 40 mins ago
Senior Software Engineer (Ansible Automation)
Sealing Technologies
Columbia, MD
You will be engineering a complex automation framework, written primarily in Ansible and Python, that deploys Defensive Cyber Operations (DCO) hunt kits to physical hardware. You will…
Added 40 mins ago
Software Engineer (Infrastructure Automation)
Sealing Technologies
Columbia, MD
You will be part of the development team responsible for engineering an automation framework, written primarily in Ansible and Python, that deploys Defensive Cyber Operations (DCO) hunt…
Added 40 mins ago
Senior Cloud Engineer
CACI International
Bethesda, MD
Experience using automation and scripting tools such as Terraform, CloudFormation, Ansible, Python, Bash, PowerShell, or equivalent technologies.
Added 40 mins ago
Director, Network Observability & Compliance
Marriott
Bethesda, MD
Foundational knowledge of Infrastructure as Code using Python (e.g., requests, pandas, nornir), Unix, Shell, Git, Ansible, and CI.
Added 40 mins ago
Senior Data Scientist/Engineer and Application Developer
Deloitte
Baltimore, MD
3+ years of experience using SQL, Python, and PySpark for data ingestion, transformation, and automation
Added 40 mins ago
AI Automation Engineer
ManpowerGroup
Bethesda, MD
Our client, AI & Digital Enablement is seeking a AI Automation Engineer to join their team. As a AI Automation Engineer, you will be part of the AI and Digital Enablement team supporting…
Added 40 mins ago
EG
Senior AI Engineer
Eliassen Group
Aberdeen Proving Ground, MD
- $80 to $90 USD / hour
…AI/ML models, agentic AI systems, analytics solutions, and automation workflows that drive Army readiness and modernization. This hands-on contributor will collaborate with government…
Added 40 mins ago
EG
Cloud Engineer
Eliassen Group
Annapolis, MD
- $70 to $88 USD / hour
…with conversions and decommissioning. The role will support automation efforts and platform build work using GCP, Go, and Temporal for orchestration, and Azure with Terraform and Python.…
Added 47 mins ago
Project/Task Lead – Network Engineering
GD Information Technology, Inc.
United States
…(NetScout, Wireshark), endpoint tools (Tanium, McAfee ePO), and automation scripting (PowerShell, Python, Bash,…
Added 52 mins ago
Software Development Engineer, Platform Engineering & Emerging Technology
Amazon Web Services, Inc.
Seattle, WA
…an expert at platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane…
Added 54 mins ago
Senior Staff AI / ML Solutions Engineer
ThermoFisher Scientific
Morrisville, NC
Design, build, and integrate AI applications using generative AI, machine learning, enterprise data, and workflow automation as appropriate to the business problem.

Closed listing

ASM Research, An Accenture Federal Services Company

AWS Connect Developer

Santa Fe, NM, United States

$115,000 - $240,000

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $115,000 - $240,000
Education: Bachelor’s degree
Posting language: English
Posted: Oct 17, 2026

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Original job description

Archived listing. The details below describe a past opening.

The AWS Connect Developer designs, implements, and maintains cloud-based contact center solutions using Amazon Connect and integrated AWS serverless services. The role develops interactive voice response (IVR) flows, Python-based functions, and secure API integrations that connect customer interactions with enterprise applications and data stores. This position supports reliable contact routing, efficient data access, and a consistent caller experience.

The developer automates infrastructure provisioning and application delivery using Terraform and GitLab CI/CD to support repeatable, controlled deployments across environments. The role optimizes reliability, performance, security, and operational visibility for mission-critical contact center services. The developer also maintains technical documentation, guides implementation decisions, and mentors junior developers.

Key Responsibilities

Design and maintain Amazon Connect contact flows, including contact attributes, queue routing, transfers, IVR branching, and error-handling paths that preserve the caller experience.
Develop Python-based AWS Lambda functions that extend contact center capabilities, validate integration responses, manage timeouts, and recover predictably from downstream failures.
Design and optimize DynamoDB tables, partition keys, sort keys, and indexes to support efficient contact center data storage and retrieval while minimizing hot partitions and throttling.
Build secure RESTful integrations using API Gateway and Lambda, including request validation, authentication, authorization, data transformation, and predictable handling of external service failures.
Provision and maintain cloud infrastructure using Terraform, and manage GitLab CI/CD workflows for automated testing, reviewed changes, and controlled environment promotion.
Implement least-privilege permissions, secure integration boundaries, and controlled diagnostic logging to protect sensitive contact data.
Troubleshoot complex routing, latency, and availability issues using CloudWatch diagnostics and contact center metrics, and implement improvements to service reliability and performance.
Document flow logic, integration contracts, deployment procedures, and recovery steps, and provide technical guidance and mentorship to support consistent implementation practices.

Required Qualifications

A bachelor’s degree is required.
Experience consistent with the Cloud Engineer II standard: 8–15 years of IT experience, including 3–4 years of cloud engineering experience, and at least 4 years debugging Microsoft Windows or Linux operating systems in an administrative, support, or engineering capacity.
An associate-level cloud service provider certification in AWS, Microsoft Azure, Oracle Cloud Infrastructure, or Google Cloud is required under the assigned standard job title.
Demonstrated hands-on experience with Amazon Connect configuration and administration, including advanced IVR design, contact attributes, queue routing, transfers, and error-handling paths.
Proficiency developing Python-based AWS Lambda functions and RESTful API integrations, including event parsing, response validation, timeout management, authentication, authorization, and downstream failure recovery.
Experience with DynamoDB data modeling, Terraform infrastructure provisioning, and GitLab CI/CD workflows, supported by strong cloud scripting, documentation, and cross-service troubleshooting skills.
U.S. citizenship is required.

Preferred Qualifications

AWS Certified Solutions Architect or Developer certification aligned with the role; professional-level cloud certification is preferred.
Experience integrating Amazon Lex with Amazon Connect, including intent and slot handling, Lambda fulfillment, and fallback paths.
Knowledge of Amazon Kinesis for real-time data streaming and contact center metrics and reporting.
Familiarity with contact center compliance requirements, telephony concepts, and voice networking.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$115,000 - $240,000

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About employer

More about this job

Skills

AWS
Python
IBM Terraform
GitLab
CI/CD
Amazon DynamoDB
Data storage
Test automation
Troubleshoot
Debugging
Microsoft Windows
Linux
Microsoft Azure
Oracle Cloud
Google Cloud
RESTful API
Data modelling
Documentation
Troubleshooting
AWS certification
Amazon Kinesis
Reporting
Regulatory compliance

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