Jobs in the United States

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Added 3 hours ago
DevSecOps Security Engineer
Leidos
Eagan, MN
Leidos is seeking a DevSecOps Security Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform…
Added 7 hours ago
Electrical/Test Engineer II
Lockheed Martin
Littleton, CO
The Fleet Ballistic Missile (FBM) program is seeking an Electronics Engineer to join the Electrical Ground Support Equipment (EGSE) team.
Added 11 hours ago
Low Latency Trading Infrastructure Engineer
Citigroup
Jacksonville, FL
The Low Latency Trading Infrastructure Engineer is a rare combination of deep technical specialist and mission-critical operator - a professional whose expertise sits at the intersection of…
Added 11 hours ago
M
Software Engineer II - CTJ - TS/SCI
Microsoft
VA · WA · Reston, VA · Redmond, WA · Reston · Redmond
- $102,100 to $219,200 USD / year
Microsoft has an exciting opportunity for a Software Engineer in the Cloud+AI Silver Team. This team will be responsible for deploying and operating a Secure Work Area, including the…
Added 12 hours ago
DevSecOps Security Engineer
Leidos
Gaithersburg, MD
Leidos is seeking a DevSecOps Security Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform…
Added 15 hours ago
SO
Software Engineer (Systems Programmer/Developer III) - 61161323
State of South Carolina
West Columbia, SC
- $67,728 to $121,890 USD / year
The South Carolina Department of Education is seeking a skilled Software Engineer to design, build, and support the applications and integrations that serve students, educators, and…
Added 17 hours ago
Software Engineer II
RTX
United States
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Added 17 hours ago
DevSecOps Security Engineer
Leidos
Egg Harbor Township, NJ
Leidos is seeking a DevSecOps Security Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform…
Added 17 hours ago
AT
Information Security Solutions Engineer II
Auto Truck Group LLC
Trenton, NJ
- $105,050 to $149,700 USD / year
Holman is looking for a Security Engineer to work where cloud infrastructure and software development meet. You will review and design security architecture for our cloud environments,…
Added 17 hours ago
Sr. Security Engineer (Vulnerability Management)
SpaceX
Bastrop, TX · Cape Canaveral, FL
SpaceX is looking for a Sr. Security Engineer to join Information Security to help protect and drive the SpaceX mission. Information drives our business. We must protect the…
Added 18 hours ago
RA
Sr. Software Systems Validation Engineers
Rivian and Volkswagen Group Technologies
Palo Alto, CA
- $160,000 to $175,000 USD / year
…field and 2 years of experience in any occupation as systems engineer, embedded software developer, or related. Must have experience working with the following: Software or embedded systems…
Added 18 hours ago
RA
Sr. Embedded Software Engineers
Rivian and Volkswagen Group Technologies
Palo Alto, CA
- $188,000 to $220,000 USD / year
…field and 2 years of experience in any occupation as firmware engineer, software engineer, or related. Must have experience working with the following: Programming embedded firmware in C…
Added 19 hours ago
RA
Sr. Thermal Controls Systems Engineers
Rivian and Volkswagen Group Technologies
Irvine, CA
- $135,000 to $203,000 USD / year
…experience in any occupation as thermal development and analysis engineer. Experience must include working with control systems fundamentals and their application to the thermal domain;…
Added 19 hours ago
Information Technology Systems Engineer/Administrator
Arcfield
Westfields, VA
…Information Facility (SCIF), ensuring maximum availability, security, and performance for critical communication, deployment, and authentication platforms. The engineer delivers Tier II/III…
Added 19 hours ago
C
Software Engineer Data & AI II (Full Time) – United States
Cisco
San Jose, CA
- Full-time
You are a passionate software engineer with expertise in developing scalable data pipelines, designing robust analytics platforms, and building infrastructure to support machine learning…
Added 19 hours ago
IT Systems Administrator (Multiple Levels)
Noblis
Chantilly, VA
…Information Facility (SCIF), ensuring maximum availability, security, and performance for critical communication, deployment, and authentication platforms. The engineer delivers Tier II/III…
Added 19 hours ago
Software Engineer III
Assurity
Lincoln, NE
As a Software Engineer III, you’ll take responsibility for the design and delivery of a specific application, platform, or system, including mid-to-large AI and automation solutions and…
Added 19 hours ago
Software Engineer II
Assurity
Lincoln, NE
As a Software Engineer II, you’ll deliver working software and moderate AI and automation solutions that move the business forward, from a proof of concept built in hours to a tested,…
Added 19 hours ago
CO
Data Engineer II
City of Boise
Boise, ID
- $76,065.6 to $90,322.96 USD / year
The City of Boise is looking for a Data Engineer II who wants to use their technical skills on data that supports real projects and essential services across our community. This position…
Added 20 hours ago
SC
AI Engineer II
Smart Circle International
Remote, United States
- $125,000 to $150,000 USD / year
The AI Engineer II will help lead the technical execution and scaling of AI solutions across the enterprise, with a focus on building AI agents for our finance and sales analytics teams.…
Added 20 hours ago
Staff Software Engineer, Salesforce
DAT
Denver, CO · Portland, OR · Seattle, WA
DAT Solutions is looking for a Staff Software Engineer to join our Enterprise Solutions Team
Added 20 hours ago
Software Engineer II, Attack Detection
Abnormal
Remote, United States
As a Software Engineer II, you will build customer-facing security features and the software that supports them. Projects may include detection services or AI agents that use models and…
Added 21 hours ago
Manufacturing Engineer II - Second Shift (Onsite)
RTX
United States
We are seeking for a Manufacturing Engineer II to join our second shift team at Riverside - CA facility. The Manufacturing Engineer will support the production of advanced composite and…
Added 21 hours ago
Senior Platform DevOps Engineer (Onsite)
RTX
United States
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Added 21 hours ago
Data Engineer II
Bank of America, National Association
United States
…critical business applications and data services. The Lead Engineer drives operational excellence across Red Hat Enterprise Linux (RHEL) environments, IBM Storage Scale (GPFS), IBM Storage…

Closed listing

ASM Research, An Accenture Federal Services Company

AWS Connect Developer

Harrisburg, PA, United States

$115,000 - $240,000

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $115,000 - $240,000
Education: Bachelor’s degree
Posting language: English
Posted: Oct 17, 2026

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Original job description

Archived listing. The details below describe a past opening.

The AWS Connect Developer designs, implements, and maintains cloud-based contact center solutions using Amazon Connect and integrated AWS serverless services. The role develops interactive voice response (IVR) flows, Python-based functions, and secure API integrations that connect customer interactions with enterprise applications and data stores. This position supports reliable contact routing, efficient data access, and a consistent caller experience.

The developer automates infrastructure provisioning and application delivery using Terraform and GitLab CI/CD to support repeatable, controlled deployments across environments. The role optimizes reliability, performance, security, and operational visibility for mission-critical contact center services. The developer also maintains technical documentation, guides implementation decisions, and mentors junior developers.

Key Responsibilities

Design and maintain Amazon Connect contact flows, including contact attributes, queue routing, transfers, IVR branching, and error-handling paths that preserve the caller experience.
Develop Python-based AWS Lambda functions that extend contact center capabilities, validate integration responses, manage timeouts, and recover predictably from downstream failures.
Design and optimize DynamoDB tables, partition keys, sort keys, and indexes to support efficient contact center data storage and retrieval while minimizing hot partitions and throttling.
Build secure RESTful integrations using API Gateway and Lambda, including request validation, authentication, authorization, data transformation, and predictable handling of external service failures.
Provision and maintain cloud infrastructure using Terraform, and manage GitLab CI/CD workflows for automated testing, reviewed changes, and controlled environment promotion.
Implement least-privilege permissions, secure integration boundaries, and controlled diagnostic logging to protect sensitive contact data.
Troubleshoot complex routing, latency, and availability issues using CloudWatch diagnostics and contact center metrics, and implement improvements to service reliability and performance.
Document flow logic, integration contracts, deployment procedures, and recovery steps, and provide technical guidance and mentorship to support consistent implementation practices.

Required Qualifications

A bachelor’s degree is required.
Experience consistent with the Cloud Engineer II standard: 8–15 years of IT experience, including 3–4 years of cloud engineering experience, and at least 4 years debugging Microsoft Windows or Linux operating systems in an administrative, support, or engineering capacity.
An associate-level cloud service provider certification in AWS, Microsoft Azure, Oracle Cloud Infrastructure, or Google Cloud is required under the assigned standard job title.
Demonstrated hands-on experience with Amazon Connect configuration and administration, including advanced IVR design, contact attributes, queue routing, transfers, and error-handling paths.
Proficiency developing Python-based AWS Lambda functions and RESTful API integrations, including event parsing, response validation, timeout management, authentication, authorization, and downstream failure recovery.
Experience with DynamoDB data modeling, Terraform infrastructure provisioning, and GitLab CI/CD workflows, supported by strong cloud scripting, documentation, and cross-service troubleshooting skills.
U.S. citizenship is required.

Preferred Qualifications

AWS Certified Solutions Architect or Developer certification aligned with the role; professional-level cloud certification is preferred.
Experience integrating Amazon Lex with Amazon Connect, including intent and slot handling, Lambda fulfillment, and fallback paths.
Knowledge of Amazon Kinesis for real-time data streaming and contact center metrics and reporting.
Familiarity with contact center compliance requirements, telephony concepts, and voice networking.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$115,000 - $240,000

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

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