Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Open Rank Professor of Marketing and Supply Chain Management - Healthcare Business
University of Oklahoma
Norman, OK
Candidates must hold a terminal degree in business or a closely related field
Added 1 min ago
Product Management Intern (MSP), Summer 2027
Rubrik Job Board
Palo Alto, CA
Must Have Qualifications:
Added 1 min ago
B
Telecom Electronic Technician II Relief - La Crosse, WI
BNSF
La Crosse, WI
- $9,451.94 USD / month
Installing, repairing, and maintaining various telecommunications equipment, including radios, digital microwave (MW), and radio frequency (RF) data link equipment.
Added 2 mins ago
Special Education Teacher - Spotsylvania, Virginia
Sunbelt Staffing
Spotsylvania, VA
Early childhood certification required
Added 2 mins ago
IT Operations Engineer
Harvard University
Cambridge, MA
Promptly report suspected phishing, malware, unauthorized access, lost devices, data exposure, or other security incidents.
Added 2 mins ago
Sr. Survey & Alignment Engineer
UChicago Argonne, LLC
Lemont, IL
Telecommuting 1 day per week permitted
Added 2 mins ago
Navigator Registered Nurse Specialist (Pediatrics- Transplant unit)
Northwell
United States
Facilitate provider access to medical records by helping patients and families complete authorization to share medical information forms in hard copy and electronically, especially for…
Added 2 mins ago
VW
Registered Nurse (RN) 3NS - Part Time (7a-7p)
Virtua West Jersey Health Sys
United States
- $44.57 to $60.44 USD / hour
- Part-time
Day Shift - 12 Hr (United States of America) · Must have strong communication skills
Added 3 mins ago
Principal .NET Engineer – AWS- Remote within the US
OEConnection
United States
…and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined…
Added 4 mins ago
PH
Operations Manager Trainee
PDS Health
Port Charlotte, FL
- $28 to $39.25 USD / hour
Operations Manager Trainee must possess and maintain a valid driver’s license and automobile insurance
Added 4 mins ago
A
Senior Consultant, Advisory
AECOM
Portland, OR
- $100,000 to $150,000 USD / year
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and…
Added 4 mins ago
District Manager - Illinois/NW Indiana/Wisconsin
BP Products N.A. Inc.
Remote, United States
As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our…
Added 5 mins ago
Materials Analyst
Oshkosh Corporation
Appleton, WI
Compile data from ERP systems, spreadsheet, and other sources to support decision-making in conjunction with the Plan for Every Part process.
Added 5 mins ago
Laboratory Technician - Eagan, MN
USA SOLVENTUM US LLC
MN
…game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their…
Added 5 mins ago
Master Laboratory Technician - Eagan, MN
USA SOLVENTUM US LLC
MN
…game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their…
Added 5 mins ago
Learning & Development Manager
Open Door Community Health Centers
Arcata, CA
Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access
Added 5 mins ago
Payroll Manager
Riccobene Associates Family Dentistry
Remote, United States
…- with employees and partners at every level. Given regular access to highly sensitive compensation and personal data, the role also demands the utmost confidentiality and…
Added 5 mins ago
Store Manager - Famous Footwear
Famous Footwear
KISSIMMEE, FL
Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet
Added 5 mins ago
SF
Forward Deployed Engineer
Spring Fertility
San Francisco, CA
- $150,000 to $180,000 USD / year
Connect data across operational, financial, clinical, laboratory, and patient-facing platforms.
Added 5 mins ago
SF
Director of AI Transformation & Digital Patient Experience
Spring Fertility
San Francisco, CA
- $165,000 to $210,000 USD / year
This is a technology transformation and solution delivery leadership role, not a traditional data science or AI model-development position. The Director will own the technology strategy and…
Added 6 mins ago
W
Software Engineer 3
Wyetech
Annapolis Junction, MD
- $87.16 to $118.03 USD / hour
Wyetech is seeking a motivated Senior Java Developer to support the Entity Analytics mission. The developer will partner with analysts, mission stakeholders, and fellow developers to create…
Added 6 mins ago
M
Senior Product Manager - AI Products (FinTech)
MeridianLink
Remote, United States
- $138,667 to $197,000 USD / year
You have shipped AI features in production - not just prototypes - and you understand what it takes to bring models, data pipelines, and UX together into a trustworthy, compliant product.…
Added 6 mins ago
Internship - Software Development
Shive Hattery Group, Inc.
Iowa City, IA
Candidates must have current and ongoing authorization to work in the United States without employer sponsorship
Added 6 mins ago
Phased Array Technician
Team Inc.
North Salt Lake City, UT
…Successful candidates will lead inspection scopes, analyze complex data, and serve as subject matter experts in the field. This role involves frequent client interaction, data reporting,…
Added 6 mins ago
Associate Manager, Agentic AI Engineer
Avanade Inc. Company
United States
Implement appropriate security, identity, access control, data protection, responsible AI, and governance patterns for enterprise agent solutions.

Asembia LLC

Program Team Leader

Trevose, PA, United States

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Posting language: English

Original job description

Position: Program Team Leader Department: Patient Support Center / Call Center Reports To: Patient Support Center Supervisor FLSA: Non-Exempt

Regular work shifts may vary: The Pharmacies operating hours are 8:00 am – 11:00 pm EST Monday through Friday, and Saturday through Sunday 8:00 am - 8:00 pm EST. At our discretion five 8-hour shifts will be assigned during any of the pharmacy operating hours.

Primary Function:

The incumbent is responsible for the daily execution and management of all daily activities as well as providing assigned work specialists. The Team Lead will work with internal and external team members to meet daily program Key Program Initiatives (KPI’s) in a timely and efficient manner.

Job Scope and Major Responsibilities:

Effectively perform in a high-volume call center hub requiring a blend of soft skills (patience, empathy/compassion, active listening, problem solving) and technical/process skills (mastery of tools, knowledge base, adherence to SOPs, efficient multitasking, problem-solving) to handle numerous calls quickly and accurately, use available resources like knowledge bases, and maintain quality through focused communication and efficient workflow, ensuring quick resolutions while balancing speed with customer satisfaction.
Receive and effectively route program referrals/prescriptions.
Managing Exception Reporting.
Effectively manage the team to accomplish daily tasks. Direct workflow and assignments as needed
Answers team member questions, help with team member problems, and oversees team member work for quality and guideline compliance
Develop contacts within each member pharmacy in order to maintain most current status on referrals for all programs.
Maintain tracking document and crosscheck to ensure platform/tracking document accuracy.
Provide weekly/monthly updates to manufacturer regarding referral status as required.
Monitor quality and performance of the team and demonstrate the ability to provide feedback in an effective manner that drives change in behavior and results
Receive and effectively route program “referrals” (prescriptions)
Interface with programmers as needed to address any system difficulties
Communicate with internal contacts, manufacturers, insurance companies, pharmacies and patients to achieve program goals.
Attend manufacturer meetings to support ongoing program development.
Hold engaging one on ones with team members.
Effectively train or re-train team members. Identify training needs and provide coaching.
Oversight on operations of all programs and management of work when directors not available.
Manage attendance and tardiness.
Monitor phone systems and queues to ensure all phone lines are covered throughout the day.
Identify potential training gaps, escalating these to site leadership.
Alert site leadership to any potential staff matters, including performance or behavioral issues.
Establish effective rapport with other employees, clients, physicians, pharmacies and clients.
Adheres at all times to physical, administrative and technical safeguards related to core business when executing job functions.
Attendance and schedule adherence is critical.
Adhering to company policies and procedures.
Possess a professional demeanor, focused on respectful communication, a positive and reliable attitude, and responsible behavior. This includes dressing appropriately, being punctual, maintaining composure, and demonstrating accountability for your actions.
Working outside of core business hours may be required.
Some travel may be required.
Other duties as assigned.
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).

Performance Criteria:

Success is defined by accurate and timely routing of referrals and reporting as well high levels of customer service. A high level of employee engagement is critical. Empathetic servant leadership is expected of the Program Manager Team Lead.

Required Minimum Qualifications:

New Jersey Office ONLY:

Must be registered with the State of New Jersey Board of Pharmacy as a Pharmacy Technician.
Must successfully complete the ASPN Pharmacies New Jersey Policies and Procedures: Assessment.

Nevada Office ONLY:

Must have Nevada Pharmacy Technician License. Technician Trainee License, issued by the Nevada State Board of Pharmacy is permitted only for internal candidates striving to obtain their Nevada Pharmacy Technician license.

Arizona Office ONLY:

Pharmacy Technician License (requires national certification by PTCB or ExCPT), or Technician Trainee License, issued by the Arizona State Board of Pharmacy.

Pennsylvania Office ONLY:

Must have Pennsylvania Pharmacy Technician License.

Remote Workers:

Must be registered as a Pharmacy Technician with both their home state Board of Pharmacy and the Board of Pharmacy in the state where their assigned office is located.

ALL LOCATIONS:

High school diploma or GED equivalent required.
Bachelor’s degree in healthcare administration, business, nursing, or a related scientific field preferred.
Three to eight or more years of pharmacy, patient support center, call center HUB, or customer service experience preferred.
Strong knowledge of pharmacy operations, standard operating procedures, data integrity requirements, quality control/quality assurance practices, and related knowledge tools.
Proficiency with Microsoft Word, Excel, Outlook, and other business systems required for daily operations.
Previous supervisory, lead, or management experience preferred.
Ability to motivate, train, mentor, and coach team members; foster teamwork; set goals; and support conflict resolution.
Knowledge of ASPN network capabilities preferred.
Strong relationship-building skills and the ability to communicate effectively with patients, prescribers, pharmacies, payers, internal teams, and pharmaceutical manufacturer partners.
General knowledge of pharmacy laws, practices, procedures, insurance processes, and third-party billing systems.
Ability to prioritize competing responsibilities, manage multiple tasks, and work effectively in a fast-paced environment.
Excellent verbal and written communication skills.
Ability to work independently and collaboratively as part of a team.
Ability to maintain confidentiality and safeguard protected health information (PHI).
Ability to support daily operations, allocate tasks, monitor performance, and resolve complex patient access barriers in a timely manner.
Strong understanding of healthcare regulations, compliance requirements, HIPAA, medical terminology, and adverse event reporting procedures required.
Ability to travel as required.
Must maintain a professional demeanor and courteous attitude when interacting with individuals at all levels.
Reliable and consistent attendance and schedule adherence are required.

ASPN Pharmacies is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.

06/02/2026

Apply on workforcenow.adp.com About employer

More about this job

Skills

Active listening
Problem solving
Multitasking
Communication skills
Workflow
Customer service
Reporting
Manage a team
Regulatory compliance
Manage quality
Identify training needs
Coaching
Pharmacy technician
Quality control
Quality assurance
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork
Conflict resolution
Relationship building
Pharmacy law
Work independently
Confidentiality
Medical terminology

Report this job

Work requirements

Jobs in the United States