Business Systems Analyst

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.

Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we are bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.

The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.

Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service - both pre- and post-claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.

Ascot is embedding artificial intelligence (AI) and automation across the organisation to enhance decision‑making, efficiency, and quality of outcomes. In this role, you will be expected to work confidently alongside AI‑enabled tools, apply sound judgment when interpreting insights, and adapt as technology continues to evolve. We value curiosity, critical thinking, and a willingness to embrace change as part of how we work.

Position Overview:

The Business Systems Analyst role serves as a key liaison between business stakeholders and technology teams, supporting Property & Casualty (P&C) insurance operations, system integrations, data quality initiatives, product enhancements, and project delivery. Strong P&C business knowledge is required, including underwriting, rating and premium calculations, ISO forms and endorsements, and the policy lifecycle. This role requires strong business systems analysis skills, deep analytical capabilities, data analysis and reconciliation expertise, and the ability to troubleshoot complex business and system issues across multiple platforms. Candidates must have hands-on Agile/Scrum delivery experience, including translating business needs into user stories and acceptance criteria, refining and prioritizing backlogs with Product Owners, and supporting sprint execution. Strong knowledge of one or more P&C product lines is a plus. Successful candidates partner with business and technology teams to validate system behavior and deliver operational and technology improvements. This role will work on a hybrid schedule in the office.

Responsibilities:

• Partner with underwriting, policy servicing, finance, actuarial, product counsel, legal/compliance and technology teams to define and validate P&C requirements across the policy lifecycle.
• Create user stories, acceptance criteria, process flows, and traceable requirements; support backlog prioritization and Agile ceremonies.
• Support test planning, QA, and UAT for rating, forms, endorsements, and end-to-end policy transactions.
• Performs requirements analysis, validation, and verification, ensuring that requirement documents are complete, consistent, concise, comprehensible, and unambiguous.
• Utilizes a variety of techniques and tools to elicit business / system requirements – including interviews, surveys, requirements workshops, business analysis, task and workflow analysis.
• Participate in Agile delivery teams, including backlog refinement, sprint planning, requirements elaboration, sprint reviews, and retrospective activities.
• Work closely with Product Owners, developers, testers, and business stakeholders to ensure user stories, acceptance criteria, and business objectives are clearly defined.
• Facilitate requirements workshops and support Agile ceremonies to ensure successful delivery of business value.
• Supports change management efforts by identifying gaps and creating efficiencies in the execution of launch tasks and activities.
• Investigate system and data issues, perform root-cause analysis, and coordinate resolution with internal teams and vendors.
• Recommend process improvements and create implementation, change-management, training, and support documentation.
• Demonstrate The Ascot Way by collaborating across teams, embracing inclusivity, and demonstrating accountability while helping build an engaged, high-performing culture.

Required Qualifications:

• Bachelor’s degree in a business or technical field preferred; equivalent experience considered.
• CPCU, PMI-PBA, IIBA, CSM, or PSM certification is preferred.
• At least 3 years of business analyst or business systems analyst experience supporting operations or system implementations.
• Strong understanding of P&C insurance operations, including underwriting, policy administration, rating, finance, and regulatory compliance is required.
• Basic understanding of rate, form and rules, for commercial insurance product configurations is preferred.
• Hands-on Agile/Scrum experience creating user stories and acceptance criteria, refining backlogs, managing dependencies, and supporting iterative delivery.
• Knowledge of ISO and proprietary forms, rating concepts, and end-to-end policy transactions preferred.
• Strong analytical, data-reconciliation, troubleshooting, communication, organization, and time-management skills.

**This role may be filled at a level commensurate with experience.**

Compensation

Actual base pay could vary and may be above or below the listed range based on factors including but not limited to experience, subject matter expertise, and skills. The base pay is just one component of Ascot’s total compensation package for employees. Other rewards may include annual cash bonus and other forms of discretionary compensation awarded by the Company. The annualized base pay range for this role is: $120,000 - $130,000.

Company Benefits Eligible employees receive medical, prescription, dental, vision, spending and savings accounts, life and disability insurance, employee assistance resources, paid time off and leave benefits, and a contributory 401(k) plan.