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Cloud Data AI/Foundations Manager
Ascension
Remote, United States
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 2 mins ago
VH
Family Self-Sufficiency Case Manager
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Vancouver, WA
- $23.57 to $33 USD / hour
…and help families break the cycle of poverty. The FSS Case Manager works directly with residents in the Housing Choice Voucher program, guiding them toward self-sufficiency through…
Added 2 mins ago
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Director, People & Culture, Care Delivery Assets
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- $180,000 to $210,000 USD / year
…strategic objectives. This individual will manage a Senior Manager level…
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Community Relations Case Manager – Healthcare Sales & Growth
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…and quality standards, and partner closely with the project manager to deliver successful projects for our…
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Pharmacy Manager
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- $65 to $85 USD / hour
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Public Service Executive
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Fisheries Program Manager
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Assistant Manager - South Coast Plaza, Abercrombie & Fitch
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- $25 USD / hour
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Communications Manager
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Sales Director (Full Time)
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Engineering Operations Technician, DCEO
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Principal Program Manager (OCI Cloud Expansion)
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Join Oracle’s cloud infrastructure organization at the forefront of global cloud expansion. As a Program Manager, you will lead the end-to-end delivery of complex cloud build programs in…
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ASCO Equipment

Service Manager

Euless, TX, United States

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Job details

Experience: 3+ years of supervisory experience with proven success in customer service and service department operations.
Posting language: English
Posted: Nov 2, 2026

Original job description

Service Manager Euless Branch – Management / Full-Time / On-Site At ASCO, our motto is "We're On It" – ready to serve, sell, quote, repair, rent, replace, and solve equipment challenges for our customers. We're looking for an ambitious Service Manager with a proven track record of managing service departments and a strong commitment to safety. The ideal candidate will bring exceptional customer service skills, a passion for driving revenue growth, and a dedication to developing a stellar team. Join our team and be part of a family-owned and operated legacy built on exceptional service and continuous growth for over 65 years.

About the Role As a Service Manager, you’ll lead the Service Department while collaborating closely with the Branch Manager to ensure operational efficiency, attract and develop top talent, and support customers in meeting their needs. You’ll also play a key role in building and motivating a high-performing team of technicians and service support staff.

Key Responsibilities

Oversee the day-to-day operations of the Service Department, focusing on teamwork, safety, customer satisfaction, and profitability.
Collaborate with department heads, including the Branch Manager, Parts Manager, and Sales Manager, to meet company goals.
Recruit, train, and develop a high-performing team of technicians and support staff.
Monitor and manage technician training requirements and development opportunities.
Oversee repair work to ensure accurate and timely completion.
Maintain proactive communication with customers, addressing concerns and providing updates.
Conduct regular department meetings to discuss service work, safety, financial performance, and company updates.
Ensure adequate resources (parts, personnel, schedules) to meet customer and company needs.
Manage warranty claims, service quotes, and various administrative duties.
Uphold and enforce safety standards across all operations.
Prior dealership service experience in the heavy equipment industry strongly preferred.
3+ years of supervisory experience with proven success in customer service and service department operations.
Strong problem-solving skills and the ability to meet the needs of customers, employees, and OEM equipment suppliers.
Self-starter with a sense of urgency and a commitment to delivering results.
Excellent organizational, communication, and people skills.
Proven ability to recruit, train, and motivate high-performing teams.
Proficiency in Microsoft Office products and dealer business systems.
Knowledge of federal and state safety regulations related to shop and job site operations.
Valid driver’s license with a clean driving record.

Why Join Team ASCO?

Compensation & Benefits:

Guaranteed base salary + commission potential
100% employer-paid health insurance, 401(k) + profit sharing, and paid holidays

Unique Perks:

ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education
Paid training and career development opportunities

Our Core Values:

Honor God
Develop People
Pursue Excellence
Grow Profitably

Be Part of Something Bigger At ASCO, we’re not just servicing equipment – we’re building relationships that empower our customers to succeed. If you’re a results-driven professional with a passion for solving challenges, we want you on our team. ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

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More about this job

Skills

Customer service
Guide staff
Teamwork
Sales
Communication skills
Administrative support
Heavy equipment operation
Problem solving
Microsoft Office
Valid driver's licence

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