Jobs in the United States

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Added 3 mins ago
Senior Software Engineer, Connectivity
Phaidra
Remote, United States
We are looking for a driven Senior Software Engineer to join our Connectivity team. You are a forward-thinking engineer who is comfortable with ambiguity, quick to ask questions, and eager…
Added 12 mins ago
Sr Platform Engineer
Mayo Clinic
Rochester, MN · Rochester
In collaboration with the Mayo Clinic Platform product team, defines and implements proper Software Development Life Cycle (SDLC) processes in sync with Product Development Life Cycle…
Added 14 mins ago
Senior Development Engineer - ICD
Anduril Industries
Costa Mesa, CA
We are seeking a Senior Development Engineer to join the Internal Capabilities Development (ICD) team within ETC in Costa Mesa, CA. This is a hands-on, multidisciplinary role for an…
Added 14 mins ago
Sr. Avionics Systems Engineer (Special Programs) - Top Secret Clearance
SpaceX
Hawthorne, CA
As a Sr. Avionics Systems Engineer on the Special Programs team, you will lead the architecture, integration, and test of the avionics systems for new SpaceX vehicles. Our programs are…
Added 14 mins ago
Sr. Avionics Systems Engineer (Special Programs)
SpaceX
Hawthorne, CA
As a Sr. Avionics Systems Engineer on the Special Programs team, you will lead the architecture, integration, and test of the avionics systems for new SpaceX vehicles. Our programs are…
Added 14 mins ago
Avionics Systems Engineer (Special Programs) - Top Secret Clearance
SpaceX
Hawthorne, CA
As an Avionics Systems Engineer on the Special Programs team, you will architect, integrate, and test the avionics systems for new SpaceX vehicles. Our programs are early in their life…
Added 14 mins ago
Avionics Systems Engineer (Special Programs)
SpaceX
Hawthorne, CA
As an Avionics Systems Engineer on the Special Programs team, you will architect, integrate, and test the avionics systems for new SpaceX vehicles. Our programs are early in their life…
Added 15 mins ago
Senior Controls Development Engineer
Seakeeper Inc
Leesport, PA
Collaborate with a talented, multidisciplinary team across controls, software, electrical, mechanical, product, manufacturing, and operations engineering.
Added 17 mins ago
Manager of Engineering, Transmission Lines
ESP Associates
Tampa, FL
As the Manager of Engineering, you are responsible for the oversight and development of the transmission line engineering teams in your region, ensuring your team delivers high quality and…
Added 17 mins ago
Manager of Engineering, Transmission Lines
ESP Associates
Lake Mary, FL
As the Manager of Engineering, you are responsible for the oversight and development of the transmission line engineering teams in your region, ensuring your team delivers high quality and…
Added 17 mins ago
Manager of Engineering, Transmission Lines
ESP Associates
Austin, TX · Dallas, TX
As the Manager of Engineering, you are responsible for the oversight and development of the transmission line engineering teams in your region, ensuring your team delivers high quality and…
Added 18 mins ago
Manager of Engineering, Transmission Lines
ESP Associates
Lake Mary, FL
As the Manager of Engineering, you are responsible for the oversight and development of the transmission line engineering teams in your region, ensuring your team delivers high quality and…
Added 18 mins ago
Manager of Engineering, Transmission Lines
ESP Associates
Austin, TX · Dallas, TX
As the Manager of Engineering, you are responsible for the oversight and development of the transmission line engineering teams in your region, ensuring your team delivers high quality and…
Added 20 mins ago
MI
Senior Spacecraft Avionics, Power and Wiring (APW) Engineer
Moog Inc
Arvada, CO
- $115,000 to $170,000 USD / year
Moog’s Space and Defense Group is seeking an experienced Senior Spacecraft Avionics, Power and Wiring (APW) Engineer to join our Space Vehicles team in Arvada, CO. This includes all phases…
Added 22 mins ago
Senior Applications Engineer
Varda Space Industries
El Segundo, CA
Varda is seeking a Senior Applications Engineer to join our team. In this role you will be responsible for leading efforts to develop, deploy, improve, and manage all Engineering…
Added 25 mins ago
Principal Engineer – Spacecraft System Test Engineer (AI&T)
BAE Systems
Boulder, CO
Job Description BAE Systems Aerospace & Mission Systems (AMS) is seeking a Principal Engineer to drive the testing and execution of space flight hardware. This role is designed for a…
Added 25 mins ago
Principal Engineer – Spacecraft System Test Engineer (AI&T) - $15K Sign On Bonus
BAE Systems
Boulder, CO
BAE Systems Aerospace & Mission Systems (AMS) is is seeking a Principal Engineer to drive the testing and execution of space flight hardware. This role is designed for a technical expert…
Added 27 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Valdosta, GA
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 27 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Decatur, AL
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 27 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Shafter, CA
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 27 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Fresno, CA
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 27 mins ago
Security Engineer III
Avnet US
Chandler, AZ
Maintain the detection engineering lifecycle from intake through development, validation, deployment, tuning, and retirement.
Added 40 mins ago
GI
Network Engineer
Goldbelt, Inc.
Remote, United States
- $112,700 to $137,750 USD / year
The Network Engineer is responsible for the design, implementation, maintenance, and optimization of enterprise network infrastructure supporting Goldbelt, Inc. and its subsidiaries. This…
Added 46 mins ago
Sr Platform Engineer
Mayo US
Rochester, MN
In collaboration with the Mayo Clinic Platform product team, defines and implements proper Software Development Life Cycle (SDLC) processes in sync with Product Development Life Cycle…
Added 47 mins ago
G
Network Engineer
Goldbelt
Remote, United States
- $112,700 to $137,750 USD / year
The Network Engineer is responsible for the design, implementation, maintenance, and optimization of enterprise network infrastructure supporting Goldbelt, Inc. and its subsidiaries. This…

Ascential Technologies

In-House Engineer

Grand Rapids, MI, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

Ascential Technologies is a global leader in high performance automated test systems, precision manufacturing solutions, and advanced industrial automation. With more than 70 years of experience, 2,300+ experts, and a network of over 45 locations across 22 countries, we deliver mission critical equipment and lifecycle support for customers in aerospace, defense, transportation, heavy industry, energy, and advanced manufacturing. Our team brings together expertise across all engineering disciplines - mechanical, electrical, controls, systems, and software - allowing us to design, build, validate, and support highly complex automation and test platforms under one roof.

This role is part of Ascential Care, the global service organization of Ascential Technologies. Ascential Care provides technical assistance and lifecycle support for all Ascential Technologies group products. Customers rely on Ascential Care for safety first design principles, disciplined engineering processes, and end to end quality - supported by deep domain expertise and a commitment to on time, to spec execution. Ascential Care operates with international coverage, harmonized service processes, ongoing technical training, performance management, and remote support. Service teams within Ascential Care are trained across multiple product lines/industries and supported in their professional development within a truly international environment.

Job Description

The In-House Engineer for Ascential Care is responsible for end-to-end ownership of customer service cases, providing remote technical support, and ensuring effective resolution of equipment issues across all Ascential Technologies brands and systems in the aerospace, automotive, agricultural and general industry sectors. This role serves as a critical interface between customers, field service, and engineering teams, leveraging Service Cloud and technical expertise to diagnose problems remotely, coordinate service execution, and drive customer satisfaction. This position emphasizes strong case management, technical troubleshooting, cross-functional coordination, and continuous communication throughout the service support lifecycle. This role requires a willingness to learn and adapt across our full range of brands, and supported industries, along with a strong desire to engage directly with customers working with cutting-edge technologies.

Core Duties and Responsibilities

Own customer service cases from initiation through closure, ensuring timely and effective resolution.
Provide remote technical support to customers and field service teams via phone, email, and telepresence tools.
Diagnose complex mechanical, electrical, pneumatic, hydraulic and control-system issues; perform root-cause analysis and implement corrective actions remotely or onsite when necessary.
Collect and analyze machine error codes and ensure proper documentation in Service Cloud.
Provide customers with technical guides and support materials where available.
Interpret schematics, engineering drawings, ladder logic, and equipment/component documentation to support customers and teams with troubleshooting technical issues and repairs.
Prepare and deliver service estimates to customers, including labor, travel, and materials as required.
Work with procurement teams to generate spare parts quotations (RFQs) in alignment with identified repair needs.
Accurately identify required spare parts and validate part selection based on technical assessment.
Support conversion of quotations into orders by coordinating with customers and internal stakeholders.
Maintain accurate and up-to-date case data in Service Cloud, including case description, type, and priority; customer contact details; machine information and location.
Document all troubleshooting activities, communications, and actions taken within the case in Service Cloud.
Ensure complete traceability and quality of service documentation.
Review and approve service reports to confirm quality, accuracy, and completeness.
Support implementation of remote software updates and system improvements.
Escalate complex technical issues to development or engineering teams for resolution.
Identify recurring technical issues and potential product quality concerns.
Communicate findings effectively to development and engineering teams to support continuous improvement initiatives.
Contribute to process improvements in service delivery, case handling, and documentation.
Maintain clear and proactive communication with all stakeholders, including Customers; Field Service Engineers; Schedulers; Supervisors and escalation teams.
Provide updates on mission and case progress, including escalations and resolution timelines.
Ensure professional and consistent customer experience aligned with company standards.
Promote service offerings, including digital tools such as Ascentialytics, where appropriate.
Support customers and after sales teams by identifying spare parts.
Become cross-trained to support all other technologies within the Ascential portfolio.

Travel Requirements

Up to 30% Travel domestically and internationally, overnights required.
Must maintain a valid drivers license.
Ability to obtain a passport.
Ability to rent vehicles.

Required Qualifications

Solid technical foundation in Electromechanics and Mechatronics. Demonstrated knowledge of mechanical, electrical and control system concepts used in industrial automated machinery.
Experience with PLC and HMI platforms (I/Os, Allen Bradley or Siemens, additional platforms a plus).
Ability to interpret electrical schematics (AutoCAD, SolidWorks or EPLAN preferred).
Strong analytical and problem-solving skills with attention to detail.
Ability to effectively communicate with internal and external stakeholders using tact and professionalism.
Software: CRM systems, TeamViewer, Microsoft Teams, Microsoft Office; Word; Outlook; Excel and PowerPoint.

Preferred Qualifications

In addition to required qualifications:

Bachelor's degree in electrical engineering, Controls Engineering, Mechatronics, or related field experience.
Experience utilizing Service Cloud. (Salesforce)
Experience working in automotive test systems, industrial automation, or high precision machinery environments.
Working knowledge of industrial networking (ProfNet, RS232, Ethernet, CAN J1939).
Experience working with various control and interface devices such as PWM devices, amplifiers, voltage dividers, limit switches, proximity switches, motors, pumps, drives, VFDs etc.
Ability to lead machine debug, support FATs, SATs as necessary.
Experience with risk assessments, functional safety design, and system interlocks.

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More about this job

Skills

Customer service
Technical support
Case management
Troubleshooting
Communication skills
Control systems
Root cause analysis
Documentation
Ladder Logic
Procurement
Process improvement
Customer experience
Sales
Mechatronics
PLC
HMI
Allen-Bradley
Autodesk AutoCAD
Dassault Systemes SolidWorks
EPLAN
Problem solving
Attention to detail
Microsoft Teams
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Electrical engineering
Salesforce

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