Jobs in the United States

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Added 5 mins ago
Engineering Systems Administrator (SolidWorks)
LeeBoy Inc
Lincolnton, NC
The SolidWorks Administrator / CAD Systems Engineer is responsible for the administration, optimization and continuous improvement of the organization's SolidWorks and Enterprise PDM (SPDM)…
Added 7 mins ago
Software Development Engineer II
Blue Origin LLC
Seattle, WA
As part of the Emerging Technology Team, you will bring a software development perspective to aerospace design and analysis systems. You will be a key member of the team responsible for…
Added 8 mins ago
Artificial Intelligence/Machine Learning 2
Wyetech
Annapolis Junction, MD
Artificial Intelligence/Machine Learning (AI/ML) Engineer Skill Level 2
Added 9 mins ago
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Civil Engineer Designer (Engineer in Training) - Transportation
Psomas
Roseville, CA
- $36 to $50 USD / hour
Hybrid Flexibility: A consistent 3/2 hybrid schedule that supports both collaboration and focused work (minimum 3 days in office per week)
Added 10 mins ago
Software Engineer
Applied Materials, Inc
Santa Clara, CA
As a Software Engineer at Applied Materials, you’ll dive deep into ground-breaking technologies - like machine learning and AI - to craft novel software solutions that solve our customers’…
Added 10 mins ago
Controls Engineer
Colgate-Palmolive Company
Tonganoxie, KS
Safety, Quality & Compliance Governance: Ensure all automation hardware, software modifications, and team execution strictly align with company safety guidelines, Good Manufacturing…
Added 12 mins ago
Test Engineer 2
Lam Research
Fremont
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 12 mins ago
Field Service Engineer 2
Lam Research
Manassas · Hillsboro · Tualatin · Boise · Chandler
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 16 mins ago
Software Engineer II
Jeppesen ForeFlight
Remote, United States
Jeppesen ForeFlight is seeking a Software Engineer to help with design and delivery of scalable data pipelines, backend services, and cloud workflows for aviation software products. This…
Added 16 mins ago
ST
Senior Scientist, In Vitro Efficacy
Scribe Therapeutics
Alameda, CA
- $150,000 to $180,000 USD / year
…Scientist I/II, In Vitro Efficacy to advance our ongoing efforts to engineer highly active and specific CRISPR enzymes. The successful candidate will serve as the analytical lead…
Added 17 mins ago
HC
R&D Embedded Software Engineer
Hach Company
Loveland, CO
- $95,000 to $105,000 USD / year
At Hach, a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis…
Added 18 mins ago
Staff SW QA Engineer
Dexcom
Remote, United States
Provides technical expertise for software quality assurance activities, including risk management activities following ISO 14971. Supports the development and implementation of scalable…
Added 19 mins ago
Sr Systems Integration Engineer – Radiation Producing Subsystem
x Varian Medical Systems, Inc.
United States
We seek a versatile Systems Engineer for our Linear Accelerator Systems group, supporting radiation-producing subsystems in oncology machines. Responsibilities include contributing to…
Added 20 mins ago
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Senior Hardware/Software Integration Engineer
Lightship
South San Francisco, CA
- $160,000 to $180,000 USD / year
As a Senior Hardware/Software Integration Engineer, you will work hands-on with vehicle hardware and software to bring new components and features to life, troubleshoot complex issues, and…
Added 22 mins ago
Senior Windows System Engineer
HP
Spring · Palo Alto
This role is responsible for overseeing the design, implementation, and maintenance of robust and scalable software systems for HP commercial PCs. The role collaborates with…
Added 22 mins ago
A
Project Engineer
Actalent
Wildwood, FL
- $31 to $43 USD / hour
Job Title: Project Engineer / Project CoordinatorJob DescriptionThis entry-level Project Engineer / Project Coordinator role supports the successful planning, coordination, and execution of…
Added 22 mins ago
A
Project Engineer
Actalent
Wildwood, FL
- $31 to $43 USD / hour
Job Title: Project Engineer / Project CoordinatorJob DescriptionThis entry-level Project Engineer / Project Coordinator role supports the successful planning, coordination, and execution of…
Added 23 mins ago
Senior FPGA Digital Design & Development Engineer (Hybrid)
Cisco Systems, Inc.
Milpitas, CA · San Jose, CA
As a Senior FPGA Engineer in Cisco’s IoT team, you’ll develop capabilities that help industrial networks operate reliably, maintain precise timing, and recover from disruptions. Your…
Added 24 mins ago
Sr iOS Software Engineer, Creativity Apps
Apple
Cary, NC · Cupertino, CA · San Diego, CA · Seattle, WA · Vancouver, WA
The Creativity Apps team is looking for a senior engineer with expertise in Apple platforms to help architect and build media management and collaboration features for creative tools.…
Added 24 mins ago
Senior Computer Vision / Machine Learning Engineer - 3D Vision & Perception
Apple
Sunnyvale, CA
…for future Apple products. We are looking for a strong CVML engineer with both 3D geometry and ML background, optimally with experience in 3D rigid/non-rigid object tracking, sensor fusion,…
Added 24 mins ago
Software Engineer (Platform Software Engineer), G&A Solutions Engineering (GSE)
Apple
TX
The ideal candidate is self-motivated, pro-active and results-driven. Attention to detail, dedication to providing high-quality solutions modeling engineering excellence, and ability to…
Added 24 mins ago
Senior Software Engineer (Platform Engineer), G&A Solutions Engineering (GSE)
Apple
TX
Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing…
Added 24 mins ago
Senior Software Engineer, G&A Solutions Engineering (GSE)
Apple
TX · Sunnyvale, CA
Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing…
Added 24 mins ago
Senior Software Engineer (Platform Engineer), G&A Solutions Engineering (GSE)
Apple
Austin, TX · Sunnyvale, CA
Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing…
Added 24 mins ago
Lead AI and Data Science Engineer II
Deloitte US
Tampa, FL
A practitioner in the AI & Engineering offering portfolio helps design, build, and deliver AI-enabled and software solutions for clients, translating business problems into technical…

Ascential Technologies

Field Service Engineer

Grand Rapids, MI, United States

Apply on recruiting.ultipro.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description

Ascential Technologies is a global leader in high performance automated test systems, precision manufacturing solutions, and advanced industrial automation. With more than 70 years of experience, 2,300+ experts, and a network of over 45 locations across 22 countries, we deliver mission critical equipment and lifecycle support for customers in aerospace, defense, transportation, heavy industry, energy, and advanced manufacturing. Our team brings together expertise across all engineering disciplines - mechanical, electrical, controls, systems, and software - allowing us to design, build, validate, and support highly complex automation and test platforms under one roof.

This role is part of Ascential Care, the global service organization of Ascential Technologies. Ascential Care provides technical assistance and lifecycle support for all Ascential Technologies group products. Customers rely on Ascential Care for safety first design principles, disciplined engineering processes, and end to end quality - supported by deep domain expertise and a commitment to on time, to spec execution. Ascential Care operates with international coverage, harmonized service processes, ongoing technical training, performance management, and remote support. Service teams within Ascential Care are trained across multiple product lines and supported in their professional development within a truly international environment.

Job Description

The Field Service Engineer for Ascential Care is responsible for performing and documenting all on-site service missions at customer facilities across the region, including repairs, installations, commissioning, software updates, retrofits, preventive maintenance, calibration, and customer training. This role is the primary technical presence of Ascential Care at the customer site and is accountable for solving technical problems efficiently and professionally, ensuring equipment is handed back to the customer in full working order, and documenting all mission activities in Service Cloud to a high standard. The Field Service Engineer works closely with InHouse Engineers and Mission Coordinators, receiving technical guidance remotely and proactively communicating mission progress and any deviations. This role requires a high level of technical competence across Ascential Technologies product lines, a disciplined approach to documentation, and the ability to represent Ascential Technologies professionally in a customer-facing environment. A willingness to build cross-technology capability across the full Ascential portfolio is essential.

Core Duties and Responsibilities

Review upcoming service missions thoroughly prior to dispatch, including alignment with the assigned InHouse Engineer or Subject Matter Expert on technical approach, required tools, and spare parts.
Make travel arrangements in accordance with the Ascential Care Travel Policy using the approved travel agency.
Inform the customer of expected arrival time and any deviations, using the standard communication template in Service Cloud.
Perform field service missions at customer sites across the full scope of Ascential Care activity: corrective repairs, installations, commissioning, software updates, retrofits, preventive maintenance, calibration, and customer training.
Escalate technical issues requiring specialist expertise to the InHouse Engineer or SME during the mission and maintain communication until resolution is achieved.
Identify additional spare parts requirements during the mission and initiate RFQ or warranty requests through Service Cloud.
Document all mission activities in the service report and/or Service Cloud, including detailed actions taken, root cause analysis, travel and work hours, unused parts and tools, required follow-up, and recommendations.
Ensure unused spare parts and tools are returned from site in accordance with the relevant process.
Perform machine handover to the customer upon mission completion, conduct an exit interview, and collect signed service report documentation.
Submit high quality, accurate service reports and expense reports on time and in accordance with policy.
Proactively inform the Mission Coordinator of mission progress, timeline deviations, and completion.
Identify machine quality issues, shipping damage, or calibration discrepancies during missions and report these via Service Cloud.
Provide customer training on equipment operation and maintenance as required.
Identify and communicate service sales opportunities, customer concerns, and feedback to the internal service organization.
Promote Ascential Care offerings including SLA contracts and Ascentialytics digital tools to customers.
Comply with all Ascential Technologies quality, safety, and representation standards at all times.
Become cross-trained to support all technology domains within the Ascential Care CoE framework.

Travel Requirements

Up to 80% travel domestically and internationally, overnights required.
Must maintain a valid driver's license.
Ability to obtain a passport.
Ability to rent vehicles.

Required Qualifications

Solid technical foundation in Electromechanics and Mechatronics; demonstrated knowledge of mechanical, electrical, and control system concepts used in industrial automated machinery.
Hands-on experience performing repairs, calibrations, installations, or commissioning of industrial automated equipment.
Ability to interpret electrical schematics, mechanical drawings, and equipment documentation.
Experience with PLC and HMI platforms (Allen Bradley, Siemens, or equivalent).
Strong troubleshooting skills with ability to diagnose complex multi-discipline faults independently at customer sites.
High standard of written documentation - able to produce clear, complete service reports.
Professional customer-facing manner; ability to represent Ascential Technologies to senior customer contacts.
Ability and willingness to travel up to 80% of working time, including international travel and overnight stays.
Software: Service Cloud or equivalent CRM, TeamViewer, Microsoft Teams, Microsoft Office (Word, Outlook, Excel, PowerPoint).
Must hold a valid driver's license and be able to obtain a passport.

Preferred Qualifications

Bachelor's degree or equivalent qualification in Electrical Engineering, Controls Engineering, Mechatronics, or related technical discipline, or demonstrated equivalent field experience.
Experience in automotive test systems, end-of-line test, aerospace, or precision manufacturing environments.
Familiarity with Salesforce Service Cloud.
Working knowledge of industrial networking (Profinet, EtherNet/IP, RS232, CAN J1939).
Experience with hydraulic, pneumatic, and drive systems (VFDs, servo drives, amplifiers).
Ability to lead machine debug, support FATs and SATs independently.
Experience providing remote coaching or technical guidance to other field technicians.
Working knowledge of functional safety standards and risk assessment.
Fluency in one or more additional European languages.

Apply on recruiting.ultipro.com About employer

More about this job

Skills

Preventive maintenance
Documentation
Communication skills
Root cause analysis
Sales
Valid driver's licence
Mechatronics
Control systems
Technical drawings
PLC
HMI
Allen-Bradley
Troubleshooting
Microsoft Teams
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Electrical engineering
Salesforce
Coaching
Hazard assessment

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Work requirements

Jobs in the United States