Jobs in the United States

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Added 2 mins ago
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Meeting Producer
AbbVie
North Chicago, IL
- $78,500 to $141,000 USD / year
If graphics operator or audio/video engineer is not available, provides onsite PowerPoint, Streaming and/or AV technical support.
Added 3 mins ago
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Senior Industrial Engineer (DC Implementation)
DSV
Columbus, OH
- $98,000 to $128,000 USD / year
At DSV, the Senior Industrial Engineer will support projects implementing new and existing business, site consolidations and relocations, and automation solutions. Additionally, this role…
Added 3 mins ago
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Senior Industrial Engineer (DC Implementation)
DSV
Lancaster, TX
- $100,000 to $128,000 USD / year
At DSV, the Senior Industrial Engineer will support projects implementing new and existing business, site consolidations and relocations, and automation solutions. Additionally, this role…
Added 3 mins ago
Release Train Engineer
Regions
Charlotte, NC · Hoover, AL · Atlanta, GA
At Regions, the Release Train Engineer manages and optimizes the flow of value through the Agile Release Train. An Engineer at this level leads Agile Release Trains (ART), resolves and…
Added 4 mins ago
Tactical Data Link (TDL) / Interoperability Data Specialist
CACI, INC.-FEDERAL
Norco, CA
This Specialist will support land-based testing and fleet/field exercises by managing, configuring, and processing large, complex tactical datasets using NSWC Corona analysis tools or…
Added 4 mins ago
I&C Sales Engineer
Westinghouse Electric Company, LLC
Cranberry Township, NC
As a I&C Sales Engineer, you will lead the sales process and customer negotiations for transactional proposals under $5M. You will do so up to the point of contract signature. After that,…
Added 5 mins ago
Software Engineer
Highmark Health
Pierre, SD
This job is an integral member of an agile software engineer team responsible for building complex scalable software applications across all digital channels to serve our customers. The…
Added 5 mins ago
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Senior Network Engineer - DDoS
Akamai Technologies, Inc.
Pierre, SD
- $112,500 to $202,500 USD / year
As a Senior Network Engineer, you will lead efforts in designing, implementing, and automating Akamai's global network infrastructure. You will address complex issues in routing, data…
Added 6 mins ago
Remote Support Engineer - MR/CT
Canon USA & Affiliates
Pierre, SD
The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical Systems customers across multiple…
Added 6 mins ago
OT Security Platform Engineer – Dragos
Cognizant
Pierre, SD
We are seeking an experienced OT Security Platform Engineer / Technical Lead to own and operate the Dragos security monitoring platform across a global manufacturing environment. This is a…
Added 6 mins ago
Senior Manager, Knowledge & Context Architecture
Teradata
Pierre, SD
Work with the Americas field organisation to identify opportunities where Knowledge & Context Architecture can create customer value and support demand creation.
Added 9 mins ago
Project Controls Engineer 3 (Project Controls 3)
Los Alamos National Laboratory
Los Alamos, NM
…Control requirements. The PCE3 will provide project controls support and performs 1) planning and scheduling activities including schedule development, maintenance, and monitoring…
Added 9 mins ago
Engineering Technologist 3/4
Los Alamos National Laboratory
Los Alamos, NM
…capabilities to provide innovative engineering solutions in support of the Laboratory's Plutonium Facility. This position supports the Field Engineering Group. This group is responsible for…
Added 9 mins ago
Production Liaison Engineer (R&D Engineer 4)
Los Alamos National Laboratory
Los Alamos, NM
The successful candidate will support production activities for the B61, W76, W78, W88, and W93 weapons programs at the PA. Activities may include assisting with hardware provisioning for…
Added 10 mins ago
Program Manager 1
Los Alamos National Laboratory
Los Alamos, NM
In this Program Manager role, you will support R&D activities at WETF. A successful candidate must demonstrate initiative, take direction from the GTS chief engineer as well as group…
Added 10 mins ago
Project Engineer Controls 4 (Project Controls 4)
Los Alamos National Laboratory
Los Alamos, NM
This Project Engineer Controls 4 (PCE4) position is a Project Controls Division position that provides leadership and oversight for a Project Controls team responsible for implementing LANL…
Added 10 mins ago
Test Engineer (R&D Engineer 3)
Los Alamos National Laboratory
Los Alamos, NM
Q-6 is offering an opportunity to join the Detonation Science and Technology Group as an R&D Engineer supporting High Consequence Experiments, including hydrodynamic tests funded by the Los…
Added 10 mins ago
Principal Mechanical Engineer
Leidos
Albuquerque, NM
Leidos is seeking a Principal Mechanical Engineer to join our Directed Energy team in Albuquerque, New Mexico. The ideal candidate will have a background in thermal analysis, engineering…
Added 10 mins ago
Sr. Radiology Clinical Specialist (Current ARRT required) - West Coast
Medtronic
Albuquerque, NM
Attend customer meetings, shows, and conventions to provide technical support
Added 10 mins ago
Cleared Senior/Principal R&D Systems Engineer ¿ System Security Engineering & Assurance, Onsite
Sandia National Laboratories
Albuquerque, NM
Sandia¿s Nuclear Enterprise Assurance (NEA) Team seeks a multidisciplinary R&D Systems Security Engineer to lead the secure product realization lifecycle for high-consequence national…
Added 10 mins ago
Cleared Senior/Principal Mechanical Engineer - Component Engineer, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking an exceptional mechanical engineer to support our ferroelectric neutron generator (FENG) products. As a component engineer you will serve in various roles, including…
Added 10 mins ago
Cleared Senior/Principal Systems Engineer - Space Systems, Onsite (Colorado Springs, CO)
Sandia National Laboratories
Albuquerque, NM
We are seeking a cleared, experienced Space Systems Engineer to be an on-site customer liaison that sits with the US Space Force customer in Colorado Springs, Colorado. The person occupying…
Added 10 mins ago
Sr Mechanical Engineer
Leidos
Albuquerque, NM
Leidos Defense Systems is seeking a highly motivated Sr Mechanical Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation…
Added 10 mins ago
Cleared Senior/Principal R&D Mechanical Engineer - Targets, Countermeasures and Associated Objects (TCAO), Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking high level project lead and technical contributor to support the Targets, Countermeasures and Associated Objects (TCAO) program. The successful candidate is required to have…
Added 10 mins ago
Mid-Early Career R&D Computer Aided Design and Drafting Technologist, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking a Computer Aided Design and Drafting Technologists to join our Design Engineer Group. In this role, you will be at the forefront of innovation, transforming customer concepts…

Ascential Technologies

Field Service Engineer

Grand Rapids, MI, United States

Apply on recruiting.ultipro.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description

Ascential Technologies is a global leader in high performance automated test systems, precision manufacturing solutions, and advanced industrial automation. With more than 70 years of experience, 2,300+ experts, and a network of over 45 locations across 22 countries, we deliver mission critical equipment and lifecycle support for customers in aerospace, defense, transportation, heavy industry, energy, and advanced manufacturing. Our team brings together expertise across all engineering disciplines - mechanical, electrical, controls, systems, and software - allowing us to design, build, validate, and support highly complex automation and test platforms under one roof.

This role is part of Ascential Care, the global service organization of Ascential Technologies. Ascential Care provides technical assistance and lifecycle support for all Ascential Technologies group products. Customers rely on Ascential Care for safety first design principles, disciplined engineering processes, and end to end quality - supported by deep domain expertise and a commitment to on time, to spec execution. Ascential Care operates with international coverage, harmonized service processes, ongoing technical training, performance management, and remote support. Service teams within Ascential Care are trained across multiple product lines and supported in their professional development within a truly international environment.

Job Description

The Field Service Engineer for Ascential Care is responsible for performing and documenting all on-site service missions at customer facilities across the region, including repairs, installations, commissioning, software updates, retrofits, preventive maintenance, calibration, and customer training. This role is the primary technical presence of Ascential Care at the customer site and is accountable for solving technical problems efficiently and professionally, ensuring equipment is handed back to the customer in full working order, and documenting all mission activities in Service Cloud to a high standard. The Field Service Engineer works closely with InHouse Engineers and Mission Coordinators, receiving technical guidance remotely and proactively communicating mission progress and any deviations. This role requires a high level of technical competence across Ascential Technologies product lines, a disciplined approach to documentation, and the ability to represent Ascential Technologies professionally in a customer-facing environment. A willingness to build cross-technology capability across the full Ascential portfolio is essential.

Core Duties and Responsibilities

Review upcoming service missions thoroughly prior to dispatch, including alignment with the assigned InHouse Engineer or Subject Matter Expert on technical approach, required tools, and spare parts.
Make travel arrangements in accordance with the Ascential Care Travel Policy using the approved travel agency.
Inform the customer of expected arrival time and any deviations, using the standard communication template in Service Cloud.
Perform field service missions at customer sites across the full scope of Ascential Care activity: corrective repairs, installations, commissioning, software updates, retrofits, preventive maintenance, calibration, and customer training.
Escalate technical issues requiring specialist expertise to the InHouse Engineer or SME during the mission and maintain communication until resolution is achieved.
Identify additional spare parts requirements during the mission and initiate RFQ or warranty requests through Service Cloud.
Document all mission activities in the service report and/or Service Cloud, including detailed actions taken, root cause analysis, travel and work hours, unused parts and tools, required follow-up, and recommendations.
Ensure unused spare parts and tools are returned from site in accordance with the relevant process.
Perform machine handover to the customer upon mission completion, conduct an exit interview, and collect signed service report documentation.
Submit high quality, accurate service reports and expense reports on time and in accordance with policy.
Proactively inform the Mission Coordinator of mission progress, timeline deviations, and completion.
Identify machine quality issues, shipping damage, or calibration discrepancies during missions and report these via Service Cloud.
Provide customer training on equipment operation and maintenance as required.
Identify and communicate service sales opportunities, customer concerns, and feedback to the internal service organization.
Promote Ascential Care offerings including SLA contracts and Ascentialytics digital tools to customers.
Comply with all Ascential Technologies quality, safety, and representation standards at all times.
Become cross-trained to support all technology domains within the Ascential Care CoE framework.

Travel Requirements

Up to 80% travel domestically and internationally, overnights required.
Must maintain a valid driver's license.
Ability to obtain a passport.
Ability to rent vehicles.

Required Qualifications

Solid technical foundation in Electromechanics and Mechatronics; demonstrated knowledge of mechanical, electrical, and control system concepts used in industrial automated machinery.
Hands-on experience performing repairs, calibrations, installations, or commissioning of industrial automated equipment.
Ability to interpret electrical schematics, mechanical drawings, and equipment documentation.
Experience with PLC and HMI platforms (Allen Bradley, Siemens, or equivalent).
Strong troubleshooting skills with ability to diagnose complex multi-discipline faults independently at customer sites.
High standard of written documentation - able to produce clear, complete service reports.
Professional customer-facing manner; ability to represent Ascential Technologies to senior customer contacts.
Ability and willingness to travel up to 80% of working time, including international travel and overnight stays.
Software: Service Cloud or equivalent CRM, TeamViewer, Microsoft Teams, Microsoft Office (Word, Outlook, Excel, PowerPoint).
Must hold a valid driver's license and be able to obtain a passport.

Preferred Qualifications

Bachelor's degree or equivalent qualification in Electrical Engineering, Controls Engineering, Mechatronics, or related technical discipline, or demonstrated equivalent field experience.
Experience in automotive test systems, end-of-line test, aerospace, or precision manufacturing environments.
Familiarity with Salesforce Service Cloud.
Working knowledge of industrial networking (Profinet, EtherNet/IP, RS232, CAN J1939).
Experience with hydraulic, pneumatic, and drive systems (VFDs, servo drives, amplifiers).
Ability to lead machine debug, support FATs and SATs independently.
Experience providing remote coaching or technical guidance to other field technicians.
Working knowledge of functional safety standards and risk assessment.
Fluency in one or more additional European languages.

Apply on recruiting.ultipro.com About employer

More about this job

Skills

Preventive maintenance
Documentation
Communication skills
Root cause analysis
Sales
Valid driver's licence
Mechatronics
Control systems
Technical drawings
PLC
HMI
Allen-Bradley
Troubleshooting
Microsoft Teams
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Electrical engineering
Salesforce
Coaching
Hazard assessment

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Work requirements

Jobs in the United States