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Added 3 mins ago
Clinical Research Associate II - West or Pacific Northwest US - FSP
Parexel
Hartford, CT
The Clinical Research Associate II will act as the primary site contact and site manager throughout all phases of a clinical research study, taking overall responsibility of allocated sites.
Added 3 mins ago
Friend and Family
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Added 23 mins ago
Clinical Manager Nurse Practitioner or
CONCENTRA HEALTH SERVICES, INC.
APPLETON, WI
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Added 29 mins ago
Med-Psychiatric Registered Nurse
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Added 35 mins ago
UO
2027 CSF Associate Costume Shop Manager
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…University of Colorado Boulder, encourages applications for the Associate Costume Shop Manager position for the 2027 CSF Season! This position will support the success of the Colorado…
Added 42 mins ago
Supervisor Distribution Center
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As a Supervisor, Distribution Center, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.
Added 43 mins ago
ASSISTANT DIRECTOR - Human Resources
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Chicago, IL
…leadership staff. The class manages a major division or program; has direct responsibility for division or program operations; and works to implement and enhance City infrastructure,…
Added 43 mins ago
K
Manager, Earned Influence & Brand PR
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Added 1 hour ago
DF
QA Compliance Foreman
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Added 1 hour ago
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…401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental…
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Added 1 hour ago
IG
Industrial Maintenance Technician
ICP Group
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Under the direction of the Plant Manager, provide maintenance support for both mechanical and electrical equipment ensuring the plant operates at the highest level of uptime and efficiency.…
Added 1 hour ago
GH
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Embody Excellence in direct patient care and customer service.
Added 1 hour ago
GH
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- $42 to $45 USD / hour
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Added 1 hour ago
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(USA) Store Manager - Supercenter
Walmart
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- $110,000 to $170,000 USD / year
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Added 1 hour ago
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(USA) Developmental Technician, Facility Services General Maintenance
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- $25 to $50 USD / hour
…and fixtures. Working under the guidance of the local Market Manager and team, you'll follow established schedules and guidelines, performing inspections, cleaning, and repairs to keep…
Added 2 hours ago
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Senior Specialist, Treasury Management Service & Support, New York, NY (REMOTE)
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ASPN I-Observation Unit
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District 2 - Assistant Store Leader
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Assist the store manager in the hiring, onboarding, development and associate relations responsibilities
Added 3 hours ago
UO
Office Generalist
University of Oregon
Eugene, OR
- $19.94 to $29.62 USD / hour
This position serves in one of the six Academic Support Units (ASUs) within the College of Arts and Sciences Division of Administrative Services (CASDAS). The Office Generalist serves as…

Ascensus LLC

Manager, Human Resources Service Center

Remote, United States

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Job details

Experience: 5+ years of progressive HR experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Section 1: Position Summary

The Manager, HR Service Center leads the delivery of end‑to‑end HR support across the organization, with responsibility for all levels of HR support. This role ensures associates and Leaders receive timely, accurate, and consistent HR support, while continuously improving service quality, efficiency, and overall associate experience. This leader manages service center teams (directly and indirectly), oversees complex issue resolution, and partners closely with HR Centers of Excellence.

Section 2: Job Functions, Essential Duties and Responsibilities

Lead the overall HR Service Center operating model, ensuring a high-quality support for inquiries.
Monitor service performance and associate experience metrics
Provide leadership oversight for complex, sensitive, or high-risk issues in partnership with HR leadership and HR Business Partners.
Ensure smooth handoffs and escalation between support level
Lead, coach, and develop HR Service Center associates directly or through dotted lines.
Set clear expectations, performance goals, and accountability
Build a service‑oriented culture focused on responsiveness, accuracy, and professionalism
Standardize and document HR service processes and knowledge content
Identify opportunities to automate inquiries using AI Agents in partnership with HRIS.
Ensure service delivery aligns with HR policies, legal requirements, and risk standards
Support enterprise initiatives with M&A
Proactively adopt, protect and boldly embrace emerging technologies (AI, automation, etc.), platforms, and evolving practices that accelerate transformational growth and advance Ascensus’ mission and client commitments.
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.

Supervision

Lead team through direct reports and dotted line.

Section 3: Experience, Skills, Knowledge Requirements

Bachelor’s degree in Human Resources, Business, or a related field
5+ years of progressive HR experience
2+ years leading HR service delivery, shared services, or associate support teams
Strong understanding of HR policies, processes, and fundamentals
Experience managing multi‑tiered service models (Level 1–3)
Experience in a shared services or global environment
Preferred HR certification or advanced degree
Strong service mindset with sound judgment
Clear communicator who builds trust with employees and leaders
Data‑driven and focused on continuous improvement
Comfortable operating at both strategic and operational levels

The national average salary range for this role is $70-100K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

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