Field Support Area Lead - Information Technology (DSC)
- Catonsville, MD, United States
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Job details
- Posting language
- English
- Posted
Original job description
About Asbury
Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Overview/Job Summary The Field Area Lead is responsible for being the primary contact supporting multiple automotive dealership and other local Field support staff (Level One or Level Two). This role requires the ability to work independently without daily supervision, interact effectively with operational management, manage people and systems, identify and correct problems, and exercise responsibility for discretionary spending while answering to a manager who may be remote.
Duties/Responsibilities Manages multiple dealership and Field Support Level One and Level Two individuals Interacts effectively with management of the operations at dealerships Manages people and systems Identifies problems and independently works to resolve them Sees a problem and takes action to correct it Responsible for discretionary spending as needed to support operations Works without daily supervision, answering to a remote manager Demonstrates proficient communication skills with all levels of the organization Provides guidance and support to Field Support Level One and Level Two team members Ability to complete multiple simultaneous projects and support tasks in a timely manner
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.
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Skills
- Computer technology
- Guide staff
- Work independently
- Communication skills