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Assistant Restaurant Manager-C2 Fine Dining
Default Brand
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One to three years experience as a Food & Beverage Supervisor/Assistant Manager in high volume three meal/24 hour a day operation or similar customer service environment. Server experience…
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Supervisor-Dietitian - Twin Cities Orthopedics
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Medical Assistant
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Chicago, IL
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire…
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Immunization Intern
Public Health, Department of
United States
- $17.32 USD / hour
Under broad supervision, the Immunization Intern will assist the Pandemic Vaccine Manager/ Health Communicator and the Immunization Program at Georgia Department of Public Health. The…
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Dual Director of Sales
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Fort Lauderdale, FL
…to proactively position and market the properties. Provides day-to-day leadership to on-property Sales team members (e.g., Sales Managers and Sales Coordinators), if applicable. The…
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Care Manager
Monarch Communities
Queens, NY
The Case Manager will report to the Executive Director.
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Recruiter II
Aston Carter
Seattle, WA
- $50 USD / hour
Report to a manager or head of unit/department, providing regular updates on recruiting activity, challenges, and results.
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Clinical Data Manager
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The Clinical Data Manager develops and manages the data spec development during the implementation phase of a new product launch. This role works cross-functionally with internal…
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Program Manager – Data & Analytics
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The Program Manager – Data & Analytics is responsible for leading execution and coordinated delivery of strategic enterprise data and analytics initiatives across IPH’s evolving data…
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Administrative Asst-CCS
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Under limited supervision of the Administrative and Operations Unit Manager, the Child Care Services (CCS) Administrative Assistant II will represent the unit, division and Departments by…
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Accounting Manager
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Completion of the State Financial Management Certificate Program or Certified Government Financial Manager (CGFM) certification.
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Product Management Specialist
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Store Director - Flex
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Internal Store Director
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- $56,000 to $66,000 USD / year
…expert-level knowledge of our food service department. Our fresh food program is central to customer satisfaction and store revenue. Every day is an opportunity to develop Team Members,…
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Kitchen Manager - Homeless Shelter (7335)
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Maintenance Technician
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Winterwood, Inc. is hiring for the role of Maintenance Technician. The Maintenance Technician is responsible day-to-day maintenance operations and physical appearance of the property. Ideal…
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Project Controls Manager - EPC
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Asbury

Assistant Service Manager

Westminster, MD, United States

$50,000 to $150,000 USD / year

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Job details

Pay: $50,000 to $150,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

About Asbury

Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The role of an Assistant Service Manager/Lane Manager is to assist the service manager in overseeing the service department, technicians, service advisors, service call center, valet, detailers, and service lane.

Work and the manufacturer to ensure that warranty campaigns, recalls and updates are completed accurately and in a timely fashion
Actively promote good morale and good relationships among the dealership associates.
Assist in training service staff in all aspects of customer service, effective communication, service sales, CSI, work organization and time management
Assist in maintaining manufacturer (CSI)Customer Satisfaction Index at or above the Asbury specified goal(s) in Service for district, regional and national scores
Act as a role model for the service associates in all aspects of motivation, organization, customer service, sales and CSI
Motivate the service advisors to provide consistent value for the dealership’s customer.
Monitor advisors’ daily productivity, give feedback and formulate plans for improvement
Assist in ensuring that the dealership maintains high-quality service repairs and minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality
Monitor advisors’ interaction with customers on the drive and telephone for effectiveness
Assist in forecasting goals and objectives for the department and strive to meet them
Work with the Service Manager & Parts Manager to ensure a timely turnaround of parts needed for internal jobs
Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
Attend manager meetings and conduct service dept. meetings as directed
Address and resolve customer concerns
Assist in motivating, training and developing employees
Strong verbal and written communication is required
Must be able to manage in a fast paced work environment
Must be able to manage a team, motivate and develop
Experience with CDK or other automotive software is a plus
Must have three plus years in an Automotive Service Department
Must have three plus years as an Automotive Service Writer/Assistant Service Manager
Must be at least eighteen years of age
Must have a valid Driver’s License
Must be able to pass pre-employment screening (background & drug test)

Company Benefits:

Pay and Recognition:

Weekly pay
$50,000 - $150,000 annually
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities

INDMANAGER

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.

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