Jobs in the United States

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Added 1 min ago
Repair Capacity Project Manager-1
GE Vernova International LLC
United States
…performance to meet growing business demands. This role drives strategic capital planning, cross functional collaboration & continuous improvement initiatives to support long-term…
Added 4 mins ago
AO
Strategic Partnerships Manager
ASSOCIATION OF CERTIFIED FRAUD EXAM
Austin, TX
- $99,750 to $124,750 USD / year
Location: Primarily remote, with one day per week at our downtown Austin, TX office, plus some travel (up to 20%)
Added 5 mins ago
Public Sector Channel Account Manager (Hybrid)
KnowBe4
Arlington, VA
The Public Sector Channel Account Manager is responsible for leading the strategy and execution of channel partner relationships across the full public sector - Federal Civilian, Department…
Added 7 mins ago
Senior Manager, National Network Management (National Health Systems)
CVS Health
Work at Home, CA · Work At Home, FL · Work At Home, TN · Work At Home, TX · Work At Home, VA
The Senior Manager will maintain accountability for designing conceptual models, initiative planning, and negotiating high value/risk contracts as well as conduct high-level review and…
Added 7 mins ago
Sr Manager - Clinical Innovation
CVS Health
Work at Home, GA · Work At Home, IL · Work At Home, TX
…business portfolio management/consulting, financial analysis, strategic planning, risk management, product strategy, regulatory…
Added 8 mins ago
Repair Capacity Project Manager
GE Vernova International LLC
United States
…performance to meet growing business demands. This role drives strategic capital planning, cross functional collaboration & continuous improvement initiatives to support long-term…
Added 8 mins ago
Manager, Behavioral Health
Kaiser Permanente
Vallejo, CA
Drives program development and management by: providing guidance, feedback, and best practices to ensure quality and effective therapy programs and managing the implementation of new…
Added 8 mins ago
Assistant Nurse Manager, Maternal Child Health
Kaiser Permanente
San Marcos, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant…
Added 8 mins ago
Engineering Project Manager
Elkay
Paso Robles, CA
The Engineering Project Manager reports to the Director of Product Management and is responsible for leading complex, cross-functional engineering programs within the Wilkins product…
Added 8 mins ago
Annuities Program Director
Manulife
Remote, United States
The Annuities Program Director role is accountable for overseeing and delivering the Fixed Indexed Annuity portfolio. The role needs deep FIA and annuity industry knowledge, proven…
Added 9 mins ago
General Manager Biola University
Compass Group, North America
La Mirada, CA
The General Manager is responsible for providing strategic leadership and operational oversight for a premier higher education dining program serving approximately 2,500 residential…
Added 9 mins ago
Executive Chef Biola University
Compass Group, North America
La Mirada, CA
The Executive Chef is responsible for leading all culinary operations for a premier higher education dining program serving approximately 2,500 residential students within a vibrant,…
Added 10 mins ago
Nurse Manager II, Stroke/Telemetry Unit
Kaiser Permanente
Redwood City, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: developing strategic partnerships with physicians, subject…
Added 10 mins ago
Manager, Consulting - Business Ventures Development and Program Management
Kaiser Permanente
Pasadena, CA
SCPMG Strategic Consulting Services (SCS) is the strategy consulting arm of Southern California Permanente Medical Group (SCPMG) at Kaiser Permanente. Within SCS, a specialized team leads…
Added 10 mins ago
Financial Analyst II
General Atomics
Poway, CA
Support program managers in the development of Estimates at Complete (EACs) for a variety of contract types and company funded programs. Challenge program ETC assessments for validity.
Added 10 mins ago
Financial Analyst II
General Atomics
Poway, CA
Support program managers in the development of Estimates at Complete (EACs) for a variety of contract types and company funded programs. Challenge program ETC assessments for validity.
Added 10 mins ago
Financial Analyst III
General Atomics
Poway, CA
Support program managers in the development of Estimates at Complete (EACs) for a variety of contract types and company funded programs. Challenge program ETC assessments for validity.
Added 10 mins ago
Nurse Manager II
Kaiser Permanente
San Marcos, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: developing strategic partnerships with physicians, subject…
Added 10 mins ago
Sr. Program Manager, Account Management
Arvato Bertelsmann
Ontario, CA
The Senior Program Manager, Account Management leads strategic customer programs and cross-functional initiatives to achieve operational, financial, and customer experience goals in supply…
Added 11 mins ago
Executive Planning Manager Events and Catering
Compass Group, North America
Mountain View, CA
The Executive Planning Manager leads the Events & Catering Planning function, driving operational excellence, internal client engagement, program utilization, and team performance across a…
Added 11 mins ago
Manager, Key Expert & Clinical Education Programs
Envista Holdings Corporation
Irvine, CA · Brea, CA
The Manager, Key Expert & Clinical Education Programs manages and executes DEXIS North America Key Expert (KE), clinical education, regional event, and strategic partnership programs.…
Added 11 mins ago
AE
Principal Architect, Enterprise Architecture
American Express
Sunnyvale, CA
- $219,000 to $338,250 USD / year
…into delivery to speed execution while reducing complexity, risk and…
Added 11 mins ago
Assistant Director (Contact Center, Production Support, Workforce Management)
CalSTRS
Sacramento, CA
The CalSTRS Customer Service Division is seeking a motivated individual to work as a Manager II over the Contact Center, Production Support Unit, and Workforce Management Team.
Added 11 mins ago
Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford Motor Company
Sacramento, CA
…help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customers’…
Added 11 mins ago
Sr. Director Technical Program Management (AI/ML)
Capital One
San Jose, CA · San Francisco, CA
…problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying AI and ML technology with business strategy. As a Technical Program…

Arvato Bertelsmann

Sr. Program Manager, Account Management

Ontario, CA, United States

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Job details

Experience: 8+ years of experience in Program Management, Account Management, Supply Chain, Logistics, or related disciplines.
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Description

The Senior Program Manager, Account Management leads strategic customer programs and cross-functional initiatives to achieve operational, financial, and customer experience goals in supply chain and fulfillment environments. The role connects customers with internal teams and executive leadership, overseeing governance, risk management, and continuous improvement. The ideal candidate combines strong account and program management skills to deliver large-scale launches, transformations, and growth initiatives while building trusted client relationships.

YOUR TASKS

Lead complex customer programs, strategic initiatives, and transformation projects from initiation through completion.
Establish program governance, milestones, timelines, resource plans, and success metrics.
Manage multiple concurrent projects while ensuring alignment with customer requirements and business objectives.
Identify dependencies, risks, and escalation paths and proactively drive mitigation plans.
Coordinate cross-functional teams to ensure successful implementation of customer initiatives.
Serve as a senior point of contact for key customer stakeholders.
Build trusted relationships with customer leadership and operational teams.
Lead regular business reviews, program updates, and executive steering committees.
Translate customer needs into actionable operational and technology solutions.
Drive customer satisfaction, retention, and long-term growth strategies.
Identify improvement and expansion opportunities, support contracts and pricing, develop investment business cases, and partner with commercial teams.
Improve KPIs, SLAs, financial results, and customer experience through continuous improvement and corrective actions.
Coordinate cross-functional teams, influence without direct authority, and lead executive reporting and critical communications.
Manage budgets, forecasts, and costs while aligning programs with contractual commitments and profitability targets.

YOUR PROFILE

Bachelor's degree in Business, Supply Chain, Engineering, Operations Management, or related field. MBA preferred.
8+ years of experience in Program Management, Account Management, Supply Chain, Logistics, or related disciplines.
Experience managing large, strategic customer relationships.
Proven ability to lead cross-functional programs with significant operational and financial impact.
Strong project and program management skills.
Advanced stakeholder management and executive communication capabilities.
Strong analytical, problem-solving, and decision-making skills.
Proficiency in Microsoft Office Suite, including Excel and PowerPoint.

WE OFFER

Medical, Dental, Vision, Life Insurance, and Disability Pay
401(k) with company matching up to 6%
Paid Time Off, including paid holidays
Flexible Spending Accounts
Voluntary benefits such as legal and financial assistance, pet insurance, and more
Employee Assistance Program
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
Commuter benefits
Employee engagement activities

Job Description

Qualifications

Additional Information

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here (https://bertelsmann-hr.de/docs/Overview_of_Data_Retention_Periods_EN.pdf) .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here (https://jobsearch.createyourowncareer.com/content/Privacy-Policy/?locale=en_US) .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here (https://career.arvato.com/equal-opportunity-and-accommodation-information) .

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More about this job

Skills

Supply chain management
Process improvement
Operations management
Program management
Logistics
Customer relations
Stakeholder management
Communication skills
Problem solving
Decision making
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Recruitment
Data protection

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Work requirements

Jobs in the United States