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Sr. Engineering Security Program Manager -  Apple Service Engineering (ASE) - iCloud / China
Apple
Cupertino, CA
Apple is seeking an experienced engineering program manager for the Apple Services Engineering (ASE) | iCloud organization.
Added 1 min ago
Senior Manager, Defense Networks (Grade P12)
sesengin
Reston, VA
…(DDIL) environments. Working closely with executive leadership, engineering, product management, capture, and program teams, you will shape long-term growth strategies, cultivate…
Added 1 min ago
Senior Manager – Product Marketing manager Data and Measurement
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NY
We're looking for a highly motivated (Senior) Product Marketing Manager to join our Samsung Ads Product Marketing team. This B2B-focused role is responsible for developing, designing, and…
Added 2 mins ago
Manager, Enterprise Quality Engineering
Digi-Key Corporation
Thief River Falls, MN · Bloomington, MN
The Manager, Enterprise Quality Engineering partners closely with IT leadership, Architecture, Project and Program Management, Product Owners, Business Analysts, Development teams,…
Added 3 mins ago
Account Manager - Industrial Water Treatment
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We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be…
Added 3 mins ago
AC
Accounting Manager
Aston Carter
Indianapolis, IN
- $60 to $70 USD / hour
…role in a growing organization?Our client, a well-established engineering consulting firm, is seeking an experienced Accounting Manager to lead key accounting functions whilepartnering…
Added 3 mins ago
TECHNICAL SERVICES MANAGER
KRC Corporation
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Plans, directs, and coordinates quality control program for Knife River – SD and Knife River Midwest designed to ensure continuous production of products consistent with established…
Added 3 mins ago
Power System Panel Design Engineer - Grid Automation
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GE Vernova’s Grid Automation Control & Protection panel design engineer is a hands-on, high-impact engineering role responsible for owning the design, programming, testing, and…
Added 3 mins ago
Datacenter Program Director, North America
GE Energy Power Conversion USA Inc.
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GE Vernova is seeking a high-impact Program Director to lead the end-to-end execution of our flagship Datacenter projects across North America (Canada & US). As a key strategic driver for…
Added 3 mins ago
Controls Lean Leader
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United States
…the organization. In this role, you will partner closely with Engineering leaders to drive improvements in Safety, Quality, Delivery, and Cost (SQDC) through hands-on coaching, Kaizen…
Added 4 mins ago
PLS Project Surveyor
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…ownership, which drives our mission to deliver exceptional engineering and geomatics solutions. We are a leading top 150 ENR-ranked firm seeking highly motivated employees inspired to…
Added 4 mins ago
ET
Project Manager
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- $173,000 to $180,000 USD / year
…various business problems. Lead data preprocessing, feature engineering, validation, and quality assurance to ensure accuracy and reliability of analytical outputs. Develop automated…
Added 4 mins ago
General Manager
Gilat
United States
Operational Excellence: Lead day-to-day operations across manufacturing, engineering, technology development, supply chain, and program delivery, ensuring quality, scalability, customer…
Added 5 mins ago
Sr Acquisition Program Manager
KBR Wyle Services, LLC
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KBR is seeking a Sr Acquisition Program Manager who will provide the customer with Subject Matter Expert (SME) in acquisition management and logistics, providing critical support to the…
Added 5 mins ago
Global Quality Commissioning Program Manager
Digital Realty Global
Ashburn, VA · Atlanta, GA · Chicago, IL · Dallas, TX · Charlotte, NC · Austin, TX
Position Title: Global Quality & Commissioning Program Manager
Added 6 mins ago
SCHOOL CUSTODIAL CLEANER 2nd Shift
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Notify lead cleaner or manager concerning the need for minor or major repairs or additions to building operating systems
Added 6 mins ago
Nationwide Traveling Mechanical Project Manager
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Traveling Project Manager – Mechanical Construction
Added 6 mins ago
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Senior Commercial HVAC Project Manager
GPAC
San Diego, CA
- $100,000 to $135,000 USD / year
We’re seeking a Senior HVAC Project Manager to lead complex mechanical projects from start to finish. Ideal candidates have 5+ years of Commercial HVAC project management experience, strong…
Added 6 mins ago
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Culinary Aide - Part-time, Clark Crossings
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- $15 to $19.43 USD / hour
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REPORTS TO: Assisted Living Executive Director/ Housing Manager
Added 6 mins ago
Nationwide Traveling Mechanical Project Manager
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Added 7 mins ago
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Director, Architecture and Data
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- $152,000 to $202,000 USD / year
…coordinating with the Data Fabric Sr Principal Technical Product Manager and the Principal Architects for Enterprise, Data, Infrastructure, and…
Added 7 mins ago
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Product Manager
Amcor Flexibles, LLC
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- $7.25 USD / hour
Collaborate with Marketing & Package Engineering to develop & implement graphic elements for packaging & launches for branded & private label initiatives for new items & items for…
Added 7 mins ago
Analyst II - Resource Management
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Toyota Production Engineering Division’s Central Business Operations Department is looking for a passionate and highly motivated Analyst
Added 7 mins ago
SC
2027 Spring Engineering Co-Op - Richmond, KY
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- $23.5 USD / hour
The Engineering Co-op Program is a 15-week program hosted by the Engineering Department. Co-ops will assist the site Engineering Managers with day-to-day tasks and special projects,…
Added 7 mins ago
Key Account Commercial Quality Representative - Erlanger, KY
ADM
Erlanger, KY
…organization, and reports to the Key Account Commercial Quality Manager for Flavors North America. This role will provide technical support and leadership for various project initiatives…

Arvato Bertelsmann

Sr. Program Manager, Account Management

Louisville, KY, United States

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Job details

Experience: 8+ years of experience in Program Management, Account Management, Supply Chain, Logistics, or related disciplines.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description

The Senior Program Manager, Account Management leads strategic customer programs and cross-functional initiatives to achieve operational, financial, and customer experience goals in supply chain and fulfillment environments. The role connects customers with internal teams and executive leadership, overseeing governance, risk management, and continuous improvement. The ideal candidate combines strong account and program management skills to deliver large-scale launches, transformations, and growth initiatives while building trusted client relationships.

YOUR TASKS

Lead complex customer programs, strategic initiatives, and transformation projects from initiation through completion.
Establish program governance, milestones, timelines, resource plans, and success metrics.
Manage multiple concurrent projects while ensuring alignment with customer requirements and business objectives.
Identify dependencies, risks, and escalation paths and proactively drive mitigation plans.
Coordinate cross-functional teams to ensure successful implementation of customer initiatives.
Serve as a senior point of contact for key customer stakeholders.
Build trusted relationships with customer leadership and operational teams.
Lead regular business reviews, program updates, and executive steering committees.
Translate customer needs into actionable operational and technology solutions.
Drive customer satisfaction, retention, and long-term growth strategies.
Identify improvement and expansion opportunities, support contracts and pricing, develop investment business cases, and partner with commercial teams.
Improve KPIs, SLAs, financial results, and customer experience through continuous improvement and corrective actions.
Coordinate cross-functional teams, influence without direct authority, and lead executive reporting and critical communications.
Manage budgets, forecasts, and costs while aligning programs with contractual commitments and profitability targets.

YOUR PROFILE

Bachelor's degree in Business, Supply Chain, Engineering, Operations Management, or related field. MBA preferred.
8+ years of experience in Program Management, Account Management, Supply Chain, Logistics, or related disciplines.
Experience managing large, strategic customer relationships.
Proven ability to lead cross-functional programs with significant operational and financial impact.
Strong project and program management skills.
Advanced stakeholder management and executive communication capabilities.
Strong analytical, problem-solving, and decision-making skills.
Proficiency in Microsoft Office Suite, including Excel and PowerPoint.

WE OFFER

Medical, Dental, Vision, Life Insurance, and Disability Pay
401(k) with company matching up to 6%
Paid Time Off, including paid holidays
Flexible Spending Accounts
Voluntary benefits such as legal and financial assistance, pet insurance, and more
Employee Assistance Program
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
Commuter benefits
Employee engagement activities

Job Description

Qualifications

Additional Information

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here (https://bertelsmann-hr.de/docs/Overview_of_Data_Retention_Periods_EN.pdf) .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here (https://jobsearch.createyourowncareer.com/content/Privacy-Policy/?locale=en_US) .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here (https://career.arvato.com/equal-opportunity-and-accommodation-information) .

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Skills

Supply chain management
Process improvement
Operations management
Program management
Logistics
Customer relations
Stakeholder management
Communication skills
Problem solving
Decision making
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Recruitment
Data protection

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