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Added 1 min ago
First Line Project Management Manager
The Boeing Company
MD
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 1 min ago
First Line Materials Management &Transportatioin Manager
The Boeing Company
Forest Park, GA · Jacksonville, FL
1+ years of experience in a leadership role (team leader, team manager , large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing…
Added 2 mins ago
DI
Chef Operator
DIG INN Restaurant Teams
Bridgewater, NJ
- $80,000 to $85,000 USD / year
Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new…
Added 4 mins ago
SC
Manager Cargo Loading & Hazmat
Sun Country Airlines 2021
Minneapolis, MN · Las Vegas, NV
- $85,000 to $125,000 USD / year
The Cargo Loading & Hazmat Manager also oversees the freighter hazardous materials program and serves as the organization’s subject-matter expert for hazardous materials in freighter…
Added 5 mins ago
Procurement and Supply Chain Manager
Campus
New York, NY · Atlanta
We're looking for a Procurement & Supply Chain Manager to lead sourcing, vendor management, and logistics for Campus's student programs, and to build the data foundation behind every one of…
Added 5 mins ago
Logistics Item Manager
Canvas II, LLC.
Robins AFB, GA
In addition to the education and experience requirements listed in Paragraph 3.1.1, Logistics Item Managers must demonstrate proficiency with logistics systems / programs including but not…
Added 5 mins ago
O
Cost Analyst - Senior Data Center Facilities Development Manager
Oracle
Des Moines, IA
- $91,400 to $187,000 USD / year
…discipline and analytical insight to a complex construction program. Your work will help project leaders understand cost performance, evaluate proposed changes, and make informed decisions…
Added 7 mins ago
Professional Sales Person – UniFirst First Aid + Safety
UniFirst Corporation
OK
On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit,…
Added 7 mins ago
Project Controller II, Cost
Springtide Project Services
UNAVAILABLE · Albany, NY · Phoenix, AZ · Santa Clara, CA · Burlington, MA
Support PM & Procurement Manager for updating reports/systems which perform comparisons to budget.
Added 7 mins ago
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Shift Lead
Walgreens
LITTLE ELM, TX
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 7 mins ago
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Shift Lead
Walgreens
BRONX, NY
- $19 to $20.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 7 mins ago
W
Shift Lead
Walgreens
ROCHESTER, NY
- $18.5 to $23.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
W
Shift Lead
Walgreens
CAMILLUS, NY
- $18.5 to $23.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
W
Shift Lead
Walgreens
NEW HARTFORD, NY
- $18.5 to $23.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
W
Shift Lead
Walgreens
DEMING, NM
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
W
Shift Lead
Walgreens
PRINCETON, NJ
- $18.5 to $23.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
W
Shift Lead
Walgreens
NORTH PLATTE, NE
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
W
Shift Lead
Walgreens
WACONIA, MN
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
W
Shift Lead
Walgreens
CATONSVILLE, MD
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
W
Shift Lead
Walgreens
NILES, IL
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
W
Shift Lead
Walgreens
DELRAY BEACH, FL
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
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Shift Lead
Walgreens
SACRAMENTO, CA
- $18.5 to $23.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 8 mins ago
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Shift Lead
Walgreens
PEORIA, AZ
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 9 mins ago
Field Superintendent
Groundworks Operations, LLC
Belmont, NC
Best-in-class Branch Manager in Training Program to help you start strong
Added 10 mins ago
Commissioning Manager
Barry-Wehmiller
St. Louis, MO
…infrastructure across key regional clusters. As a Commissioning Manager (Project Manager) for BMS and EPMS control systems, you will play a critical leadership role onsite, helping drive…

Closed listing

Arvato Bertelsmann

Senior Client Operations Manager

Red Oak, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

As Arvato explores potential expansion into this market, we are connecting with qualified candidates who are interested in future opportunities and open to flexibility regarding work location.

As a Senior Client Operations Manager at Arvato, you will serve as the senior on-site leader for our site in Lancaster, Texas, combining full accountability for both warehouse operations and client relationship management. We are looking for a people leader who builds, develops, and elevates teams; a client-first operator who earns trust at every level of the client organization; an independent problem-solver who acts without waiting to be told; and someone who is never satisfied with the status quo and continuously pushes for better outcomes for the client and for Arvato.

YOUR TASKS

Lead, develop, and retain a high-performing onsite team - including Client Services Representatives and site operations staff. Own hiring, onboarding, performance management, and coaching. Build a team culture defined by accountability, continuous improvement, and pride in execution.
Serve as the primary point of contact and escalation for the client. Build deep, trusted relationships at all levels of the client organization. Anticipate client needs, communicate proactively, and ensure that Arvato is always a step ahead of expectations.
Own full P&L accountability for the account. Monitor financial performance, manage costs against budget, identify margin improvement opportunities, and prepare cost estimates and proposals for all change requests. Track P&L impact of all operational changes.
Drive day-to-day operational performance against SLAs. Monitor activity, manage scheduling, review SOWs and weekly scorecards, and own all operational reporting, including on-time delivery, volumes, invoicing, and volume forecasting.
Lead all business review preparation and execution (MBR/QBR). Report periodically on account performance, trends, and outlook to the client and internal leadership. Own all action logs and drive follow-through to closure.
Identify and drive process improvement independently. Coordinate special projects with internal departments and external vendors. Solve problems at the source - don't escalate what can be resolved onsite.
Maintain alignment with key internal stakeholders across functions. Act as the connective tissue between operations, finance, IT, and the client - ensuring nothing falls through the gaps.
Uphold all safety, compliance, and 5S standards onsite. Model the behaviors expected of the team and ensure a safe, clean, and goal-oriented work environment.

Qualifications

B.A. or B.S. degree or equivalent work experience.
Minimum seven years of Operational or Account Management experience, with at least two years in a senior or lead role.
Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization.
Must be able to work in a demanding, problem-solving-oriented environment.
Excellent communication skills.
Must be assertive, analytical, and able to establish priorities.
Knowledge of technology, data center, or high-value electronics logistics environments preferred.
Customer Service Management/Account Management experience working in a Supply Chain environment.
Must possess the ability to function in a high-pressure, fast-moving environment.
Advanced Excel skills.
Good working knowledge of SAP preferred.
Strong analytical skills.

Additional Information

Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here (https://bertelsmann-hr.de/docs/Overview_of_Data_Retention_Periods_EN.pdf) .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here (https://jobsearch.createyourowncareer.com/content/Privacy-Policy/?locale=en_US) .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here (https://career.arvato.com/equal-opportunity-and-accommodation-information) .

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