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Added 2 mins ago
Senior Routing Engine Developer (CX Platform)
Miratech
Remote, United States
We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will…
Added 3 mins ago
O
Principal Core Infrastructure Engineer
Oracle
Seattle, WA · Santa Clara, CA · Redwood City, CA
- $114,600 to $234,600 USD / year
…scalability requirements for owned components; optimizes code and data paths for high‑throughput, hyper‑scale workloads; and leverages data plane platforms for large‑scale retrieval,…
Added 7 mins ago
Product Sales Specialist -(CIC-NW)
GE Vernova
Unspecified, IN
…projects. Applies technical and commercial knowledge, market data, and customer insights to evaluate opportunities, develop recommendations, and identify…
Added 7 mins ago
Process Engineer (Food Manufacturing)
Conagra Brands
Rensselaer, IN
…key driver of innovation and continuous improvement. You will lead Daily Management Systems (DMS), boost equipment reliability, and inspire a culture of digital transformation. Your role…
Added 7 mins ago
Warehouse Assistant Closing Manager
BJs Wholesale Club
Portage, IN
Know the business: Exhibit strong business acumen through strategic thinking and data-driven decision-making.
Added 7 mins ago
Program Manager
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Crane, IN
Lead execution of projects, managing cost, schedule, performance, and risk across multiple technical domains and phases (harvesting, prototyping, test, depot planning).
Added 7 mins ago
Senior Product Manager - Pumps
IDEX
Crawfordsville, IN
Lead product launch activities including customer communication, channel readiness, training, and performance tracking.
Added 7 mins ago
Senior Project Manger Electric Utilities
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Bloomington, IN
…relations and driving special initiatives. Additionally, you will lead larger proposals, help to manage other PMs, and ensure the successful delivery of projects while adhering to Leidos'…
Added 7 mins ago
Lead Research and Development Engineer
Cook Medical
Bloomington, IN
The Lead Research and Development Engineer will be a technical leader and/or growing subject matter expert, applying engineering principles to solve complex technical challenges and…
Added 7 mins ago
Quality Engineer
Caterpillar, Inc.
Lafayette, IN
Engineers focusing on reacting in real time, lead formal corrective action investigations and problem-solving projects. These engineers are integral to keeping up our operations and…
Added 7 mins ago
Senior Project Manger Electric Utilities
Leidos
Lafayette, IN
…relations and driving special initiatives. Additionally, you will lead larger proposals, help to manage other PMs, and ensure the successful delivery of projects while adhering to Leidos'…
Added 7 mins ago
Senior Project Manger Electric Utilities
Leidos
South Bend, IN
…relations and driving special initiatives. Additionally, you will lead larger proposals, help to manage other PMs, and ensure the successful delivery of projects while adhering to Leidos'…
Added 7 mins ago
Associate Engagement Coordinator
C&S Wholesale Grocers, Inc.
South Bend, IN
Must have attention to detail, strong data entry skills and effective organization, prioritization and multi-tasking skills.
Added 7 mins ago
Agentic Commerce Senior Manager | Industrial
Accenture
Carmel, IN
You will serve as a senior client-facing leader and lead multidisciplinary teams across strategy, digital experience, content, platform integration, data, sales, and account teams. You will…
Added 7 mins ago
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Engineering Systems - Dassault 3DExperience Solution Architect
Accenture
Carmel, IN
- $94,400 to $293,800 USD / year
…to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We…
Added 7 mins ago
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MES Consultant | PAS-X
Accenture
Carmel, IN
- $30.67 to $98.94 USD / hour
…to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We…
Added 7 mins ago
Enterprise Change and Training Design Senior Manager, Life Sciences
Accenture
Carmel, IN
…human + AI team of Transformers, Workforce Architects, and AI & Data Innovators that makes reinvention real at enterprise scale. This is a high-visibility, high-impact practice with strong…
Added 7 mins ago
Learning Technology Manager
Accenture
Carmel, IN
…challenges into lasting outcomes. At the Manager level, you lead with delivery excellence - running LMS and learning technology workstreams with rigor, developing junior talent, and…
Added 7 mins ago
AEM Functional Lead
Accenture
Carmel, IN
Lead content migration strategy including content inventory, rationalization, metadata mapping, governance, and migration execution planning.
Added 7 mins ago
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Cúram Technical Developer
Accenture
Carmel, IN
- $73,800 to $218,800 USD / year
…to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We…
Added 7 mins ago
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Agentic Commerce Senior Manager | GEO & Search
Accenture
Carmel, IN
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to help lead the design and delivery of generative engine optimization and digital ecosystem transformation programs. This role sits directly below the…
Added 7 mins ago
A
Contracting Counsel Manager
Accenture
Carmel, IN
- $94,400 to $293,800 USD / year
Lead, structure, draft and negotiate complex client transactions in a fast-paced corporate environment including the following: master services agreements, outsourcing agreements,…
Added 7 mins ago
A
CPQ Consultant
Accenture
Carmel, IN
- $70,350 to $205,800 USD / year
Lead delivery teams that help clients build and manage customer relationships and maximize sales
Added 7 mins ago
A
MarTech Data Architect
Accenture
Carmel, IN
- $132,500 to $302,400 USD / year
…user journeys, and model ROI before recommending solutions. Lead implementation of cloud migrations and Adobe technology (AEM, AEM Assets, AEP) that drive measurable business value. Act as…
Added 7 mins ago
Director of Business Development
Ascension Health
Evansville, IN
Actively identifies conventional and non-conventional growth opportunities that will lead to additional volume and revenue, improving the ministry's strategic positioning in the market…

Closed listing

Arvato Bertelsmann

Senior Client Operations Manager

Red Oak, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

As Arvato explores potential expansion into this market, we are connecting with qualified candidates who are interested in future opportunities and open to flexibility regarding work location.

As a Senior Client Operations Manager at Arvato, you will serve as the senior on-site leader for our site in Lancaster, Texas, combining full accountability for both warehouse operations and client relationship management. We are looking for a people leader who builds, develops, and elevates teams; a client-first operator who earns trust at every level of the client organization; an independent problem-solver who acts without waiting to be told; and someone who is never satisfied with the status quo and continuously pushes for better outcomes for the client and for Arvato.

YOUR TASKS

Lead, develop, and retain a high-performing onsite team - including Client Services Representatives and site operations staff. Own hiring, onboarding, performance management, and coaching. Build a team culture defined by accountability, continuous improvement, and pride in execution.
Serve as the primary point of contact and escalation for the client. Build deep, trusted relationships at all levels of the client organization. Anticipate client needs, communicate proactively, and ensure that Arvato is always a step ahead of expectations.
Own full P&L accountability for the account. Monitor financial performance, manage costs against budget, identify margin improvement opportunities, and prepare cost estimates and proposals for all change requests. Track P&L impact of all operational changes.
Drive day-to-day operational performance against SLAs. Monitor activity, manage scheduling, review SOWs and weekly scorecards, and own all operational reporting, including on-time delivery, volumes, invoicing, and volume forecasting.
Lead all business review preparation and execution (MBR/QBR). Report periodically on account performance, trends, and outlook to the client and internal leadership. Own all action logs and drive follow-through to closure.
Identify and drive process improvement independently. Coordinate special projects with internal departments and external vendors. Solve problems at the source - don't escalate what can be resolved onsite.
Maintain alignment with key internal stakeholders across functions. Act as the connective tissue between operations, finance, IT, and the client - ensuring nothing falls through the gaps.
Uphold all safety, compliance, and 5S standards onsite. Model the behaviors expected of the team and ensure a safe, clean, and goal-oriented work environment.

Qualifications

B.A. or B.S. degree or equivalent work experience.
Minimum seven years of Operational or Account Management experience, with at least two years in a senior or lead role.
Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization.
Must be able to work in a demanding, problem-solving-oriented environment.
Excellent communication skills.
Must be assertive, analytical, and able to establish priorities.
Knowledge of technology, data center, or high-value electronics logistics environments preferred.
Customer Service Management/Account Management experience working in a Supply Chain environment.
Must possess the ability to function in a high-pressure, fast-moving environment.
Advanced Excel skills.
Good working knowledge of SAP preferred.
Strong analytical skills.

Additional Information

Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here (https://bertelsmann-hr.de/docs/Overview_of_Data_Retention_Periods_EN.pdf) .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here (https://jobsearch.createyourowncareer.com/content/Privacy-Policy/?locale=en_US) .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here (https://career.arvato.com/equal-opportunity-and-accommodation-information) .

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