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Senior Event Manager - The Roosevelt New Orleans, a Waldorf Astoria Hotel
Hilton
New Orleans, LA
The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Senior Event Manager to join the team!
Added 1 min ago
Branch Manager -Novi/Livonia Market, MI
JPMC page
Farmington Hills, MI · Novi, MI
You’ll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.
Added 2 mins ago
K
Technical Program Manager
Kforce
Foster City, CA
- $70 to $75 USD / hour
Kforce has a client that is seeking a Technical Program Manager in Foster City, CA.
Added 2 mins ago
FB
Associate - Brokerage Client Services
Fulton Bank
Woolwich Township, NJ
- $22.16 to $36.92 USD / hour
Perform clerical and administrative tasks, including the preparation and processing of correspondence and communications, prepare various reports, and daily filing of client information.
Added 3 mins ago
M
Program Lead - Greensburg PA
Merakey
Greensburg, PA
- Up to $21 USD / hour
The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this…
Added 3 mins ago
E
Consulting - Tech Cons - SAP - Ext Supply Chain - TM - Senior Manager - Multiple Positions - 1758148
EY
Dallas, TX
- $200,715 USD / year
…implementation SAP Transportation Management solutions that meet client requirements. Liaise with the stakeholders and technical team to translate needs into business solutions and complete…
Added 3 mins ago
Senior Project Manager- Manufacturing
Choate Construction Company
United States
As a Senior Project Manager at Choate Construction, you serve as the administrative and strategic leader responsible for the successful delivery of large, highly complex projects or…
Added 4 mins ago
Senior Preconstruction Manager- Manufacturing
Choate Construction Company
United States
As a Senior Preconstruction Manager at Choate Construction, you provide strategic leadership and guidance during the preconstruction phase to ensure projects are positioned for success long…
Added 4 mins ago
R
Store Manager
Rent-A-Center
SHEBOYGAN, WI
- From $47,500 USD / year
Completion of RAC's Store Manager Development Program
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Program Coordinator
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Provide direction and training to shelter support staff including Client Service Monitors and Case Managers in collaboration with the Program Manager or Assistant Program Manager
Added 4 mins ago
Program Coordinator
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Provide direction and training to shelter support staff including Client Service Monitors and Case Managers in collaboration with the Program Manager or Assistant Program Manager
Added 5 mins ago
PMO Manager
Morris Technology Solutions
Remote, United States
…prioritized, governed, tracked, and reported across revenue cycle client engagements and internal operations. The PMO Manager sets the standards that Directors, Managers, and project owners…
Added 5 mins ago
Front Desk Practice Supervisor
Fresenius Medical Care
Flushing, NY · Queens Village, NY
Provides direction and oversight as the Manager for multiple practice operations to include multiple sites. Responsible for monitoring the terms of all service agreements between client and…
Added 5 mins ago
Business Sales Development Manager
Real Time Consulting, LLC
Phoenix, AZ
JOB TITLE: Business Sales Development Manager for Real Time Consulting (RTC) Engineering
Added 5 mins ago
Engineering Program and Client Services Manager
Real Time Consulting, LLC
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JOB TITLE: Engineering Program and Client Services Manager
Added 5 mins ago
Human Resource Manager
Securitas Security Services
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As an HR Manager, you will be responsible for overseeing employee relations, investigations, union grievances, compliance, FMLA, ADA, accommodations, benefits, workers compensation and…
Added 6 mins ago
TS
Manager, Project & Portfolio Management
Tarleton State University
Stephenville, TX
- $68,465 to $94,487 USD / year
The Manager, Project & Portfolio Management leads the project and program management function within the Office of Continuous Improvement (OCI), providing portfolio-level oversight of…
Added 6 mins ago
Network Analyst II
Texas A&M University - Texarkana
Texarkana, TX
Knowledge of troubleshooting and problem-solving, client relations skills, requirement assessment and analysis, project management methodology, context and interrelationships, and…
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Case Manager
Clarvida - California
Mojave, CA · Lancaster, CA
- $23 to $25 USD / hour
The Case Manager – Adult provides outreach, information-referral, case management, and a full range of mental health and rehabilitation services for clients. This includes counseling,…
Added 7 mins ago
Senior Project Controls Manager – Data Center Construction
Turner & Townsend
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Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 7 mins ago
Assistant Residence Manager
PROMESA R.H.C.F.
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The Assistant Residence Manager is responsible for the overall day-to-day operation of the residence in accordance to the agency, state and federal regulations. The Assistant Residence…
Added 7 mins ago
Program Support 1
DISABILITY SUPPORTS OF THE GREAT PL
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Role: To assist the Residential Enrichment Program Manager in the daily operations of Disability Supports Residential Enrichment Program and to act on the Program Managers behalf as…
Added 8 mins ago
Program Supervisor-Hub
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The Program Supervisor is responsible for reimbursement and administrative supervisory work in the coordination of program services, quality assurance and personnel services within the…
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Preferred Communities Case Manager
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Maintains case files including required documentation for each beneficiary client and keeps accurate and timely case notes as per program guidelines;
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Executive Assistant
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…Government Affairs executives. You may also work closely with the Manager of Administration & Executive Projects and other members of Executive Leadership. This role primarily supports the…

Closed listing

Arvato Bertelsmann

Senior Client Operations Manager

Red Oak, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

As Arvato explores potential expansion into this market, we are connecting with qualified candidates who are interested in future opportunities and open to flexibility regarding work location.

As a Senior Client Operations Manager at Arvato, you will serve as the senior on-site leader for our site in Lancaster, Texas, combining full accountability for both warehouse operations and client relationship management. We are looking for a people leader who builds, develops, and elevates teams; a client-first operator who earns trust at every level of the client organization; an independent problem-solver who acts without waiting to be told; and someone who is never satisfied with the status quo and continuously pushes for better outcomes for the client and for Arvato.

YOUR TASKS

Lead, develop, and retain a high-performing onsite team - including Client Services Representatives and site operations staff. Own hiring, onboarding, performance management, and coaching. Build a team culture defined by accountability, continuous improvement, and pride in execution.
Serve as the primary point of contact and escalation for the client. Build deep, trusted relationships at all levels of the client organization. Anticipate client needs, communicate proactively, and ensure that Arvato is always a step ahead of expectations.
Own full P&L accountability for the account. Monitor financial performance, manage costs against budget, identify margin improvement opportunities, and prepare cost estimates and proposals for all change requests. Track P&L impact of all operational changes.
Drive day-to-day operational performance against SLAs. Monitor activity, manage scheduling, review SOWs and weekly scorecards, and own all operational reporting, including on-time delivery, volumes, invoicing, and volume forecasting.
Lead all business review preparation and execution (MBR/QBR). Report periodically on account performance, trends, and outlook to the client and internal leadership. Own all action logs and drive follow-through to closure.
Identify and drive process improvement independently. Coordinate special projects with internal departments and external vendors. Solve problems at the source - don't escalate what can be resolved onsite.
Maintain alignment with key internal stakeholders across functions. Act as the connective tissue between operations, finance, IT, and the client - ensuring nothing falls through the gaps.
Uphold all safety, compliance, and 5S standards onsite. Model the behaviors expected of the team and ensure a safe, clean, and goal-oriented work environment.

Qualifications

B.A. or B.S. degree or equivalent work experience.
Minimum seven years of Operational or Account Management experience, with at least two years in a senior or lead role.
Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization.
Must be able to work in a demanding, problem-solving-oriented environment.
Excellent communication skills.
Must be assertive, analytical, and able to establish priorities.
Knowledge of technology, data center, or high-value electronics logistics environments preferred.
Customer Service Management/Account Management experience working in a Supply Chain environment.
Must possess the ability to function in a high-pressure, fast-moving environment.
Advanced Excel skills.
Good working knowledge of SAP preferred.
Strong analytical skills.

Additional Information

Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here (https://bertelsmann-hr.de/docs/Overview_of_Data_Retention_Periods_EN.pdf) .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here (https://jobsearch.createyourowncareer.com/content/Privacy-Policy/?locale=en_US) .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here (https://career.arvato.com/equal-opportunity-and-accommodation-information) .

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