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Specifically, this leader will partner with asset strategy, engineering, facility operations, compliance, data analytics, software product teams, and application owners to:

Artemis Consulting

IT/Helpdesk Support/ Systems Administrator

San Diego, CA, United States

$71,000 to $85,000 USD / year

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Job details

Pay: $71,000 to $85,000 USD / year
Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description Artemis Consulting, LLC, established in 2005, is a Woman-Owned Small Business (WOSB) providing professional support services to government clients. Headquartered in San Diego, CA, with employees across multiple states, we serve the Department of War (DoW), the Navy, and the Naval Information Warfare Systems Command (NAVWAR).

We specialize in Financial Management, Program Management, Acquisition Management, and Administrative Management Support. Our consultants work directly with government clients to improve business and acquisition processes, deliver tailored solutions, and help bring critical technology and communications systems to the Navy fleet. Learn more at www.consultartemis.com.

****Government Security Clearance Information**** Employment is contingent upon obtaining and maintaining an active security clearance. Non-U.S. citizens are ineligible. The adjudication process evaluates overall reliability and trustworthiness, including adherence to federal laws prohibiting marijuana use (recreational, medical, or CBD).

Job Details Position Type: Full-Time, Salary Position with Full Benefits Salary Range: Dependent on level of experience ($71,000 - $85,000) Hours: 40 hours per week; Hybrid workplace (minimum 3 days onsite) Travel: Not Required Location: San Diego, CA

Position Overview We are seeking an IT Helpdesk Support / Systems Administrator to provide technical support for approximately 170+ personnel. This role is responsible for hardware and software lifecycle management, help desk support, systems administration, and Microsoft ecosystem administration, including Azure Active Directory, Teams, SharePoint, and Microsoft Sentinel. The position also supports SharePoint and Microsoft Power Platform initiatives, including Power Apps, Power Automate, and SharePoint integrations. Reporting directly to the Corporate Operations Manager, the ideal candidate is a customer-focused problem solver with strong technical skills, a passion for process improvement, and the ability to thrive in a fast-paced environment.

**This position requires a favorable background investigation**

Key Focus Areas

Providing cradle-to-grave IT support for approximately 170 personnel
Managing hardware and software procurement, provisioning, maintenance, and asset tracking
Administering and supporting Microsoft ecosystem technologies, including Azure Active Directory, Teams, Outlook, and SharePoint
Designing and supporting SharePoint and Power Platform solutions
Managing software licensing, user accounts, and access provisioning
Supporting IT onboarding activities for new employees
Planning and executing system and asset audits
Identifying process improvements and technology-driven efficiencies

Responsibilities

Provide systems administration support, including hardware and software setup, provisioning, maintenance, troubleshooting, tracking, and disposal
Deliver help desk support and technical assistance across the organization
Administer Microsoft ecosystem tools including Outlook, Teams, SharePoint, and related services
Manage user accounts, licenses, permissions, distribution lists, Teams channels, and access controls
Support SharePoint site administration, content management, and data organization
Develop and maintain Power Platform solutions, including Power Apps and Power Automate workflows
Order, organize, distribute, track, and audit hardware and technology peripherals
Maintain accurate inventory records for all software and hardware assets
Support Power Platform governance and management activities
Coordinate IT onboarding and workstation setup for new employees
Plan and execute system audits and technology asset reviews
Provide support for Azure Active Directory administration and Microsoft Sentinel monitoring
Troubleshoot email, Outlook configuration, and OneDrive/SharePoint synchronization issues
Assist with compliance-related initiatives and security best practices

Desired Skills & Experience

Existing intermediate-level IT certification (A+, Security+, CCNA, or equivalent)
Strong verbal and written communication skills
Ability to work effectively in both team-oriented and independent environments
Excellent customer service and interpersonal skills
Ability to learn new systems, software, and processes quickly
Strong problem-solving and troubleshooting capabilities
Ability to perform effectively under pressure in a fast-paced environment
High attention to detail and accuracy
Experience administering Microsoft ecosystem technologies
Expertise with Microsoft Office Suite applications, including Excel, PowerPoint, Word, and Outlook
Understanding of Microsoft Defender ATP and compliance concepts
Basic experience with workflow automation and Microsoft Power Platform
Familiarity with CMMC, DFARS, and/or NIST 800-171 Rev. 2 is a plus

Characteristics Desired

Strong technical aptitude and computer proficiency
Exceptional interpersonal and customer service skills
Excellent written and verbal communication abilities
Collaborative mindset with flexibility to support team objectives
Strong attention to detail and data accuracy
Ability to troubleshoot and solve problems independently
Ability to manage multiple priorities simultaneously
Ability to work both independently and within a team environment
Comfortable operating in a fast-paced workplace
Demonstrated willingness and eagerness to learn new technologies and processes
Innovative thinker with a focus on process improvement and operational efficiency

Qualifications

Associate’s degree from an accredited college or university preferred, but not required
Minimum of three (3) years of professional IT administration experience required
Minimum of three (3) years of experience providing technical support and systems administration
Intermediate-level IT certification required (A+, Security+, CCNA, or equivalent)
Microsoft ecosystem administrative and role-based expertise required
Experience supporting Azure Active Directory, Microsoft Teams, SharePoint, and related Microsoft cloud services
Experience troubleshooting Outlook, email services, and OneDrive/SharePoint synchronization issues
Understanding of Microsoft Defender ATP and compliance requirements preferred
Favorable background investigation required
CMMC, DFARS, and/or NIST 800-171 Rev 2 understanding is a plus

Equal Employment Opportunity Artemis Consulting, LLC is an equal opportunity employer. All decisions regarding recruiting, screening, hiring, training, promotion, transfer, pay, benefits, and other conditions of employment will be made based on valid job qualifications and business reasons. All such decisions will be made without discrimination due to any characteristic or condition protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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