Operational Risk Analyst

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

We are looking for an analytical and decisive Operational Risk Analyst to join our Risk team. In this role, you will serve as a guardian of Arrive’s operations, working directly with the Risk team to minimize exposure and financial loss.

You aren’t just analyzing data; you are stepping into high-pressure situations to resolve complex logistical issues - from accident mitigation to hostage load negotiations and theft recovery. If you possess strong critical thinking skills, composure under pressure, and a deep understanding of logistics supply chains, we want to hear from you.

What You'll Do

Risk Identification & Crisis Management:

• Identify, assess, and analyze operational risks associated with daily logistics activities, including transportation accidents, cargo theft, and warehousing disputes.

• Lead negotiations on high-stakes incidents, including hostage loads and tow negotiations, to minimize financial impact and operational delay.

Strategy & Compliance:

• Conduct comprehensive risk assessments and develop mitigation plans to reduce the likelihood of recurring issues.

• Collaborate with internal teams to ensure strict compliance with federal laws, insurance requirements, and regulations related to logistics activities.

• Audit operational risk records regularly to ensure data integrity and accuracy.

Analysis & Education:

• Analyze historical data to identify patterns, trends, and root causes of operational risk events.

• Provide expert guidance to internal stakeholders on risk management best practices.

• Develop and deliver training programs to heighten risk awareness across the organization.

• Identify opportunities for continuous improvement within the risk workflow.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (Preferred).
• 3–5 years of experience in operational risk management, claims adjusting, or logistics operations.
• Logistics Expertise: Strong knowledge of transportation operations, carrier vetting, and insurance protocols.
• Crisis Management: Proven ability to handle high-stress situations (e.g., hostage loads) with professional judgment.
• Analytical Mindset: Robust risk analysis skills with the ability to spot trends in complex data.
• Communication: Strong written and verbal communication skills; ability to explain complex risk concepts to non-technical stakeholders.
• Financial Acumen: Basic understanding of accounting processes and how operational risk impacts the bottom line.
• Autonomy: Solid work ethic with the ability to work independently and collaboratively in a fast-paced environment.

The Perks of Working With Us

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
• Park your car for free on site!
• Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
• Sweat it out with the team at our onsite gym.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

Notice:

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.