SUPPLY TECHNICIAN

Summary This position is for a SUPPLY TECHNICIAN, Position Description Number D0889000 and is part of the NJ USPFO, National Guard.

NATIONAL GUARD MEMBERSHIP IS REQUIRED: Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the military grade listed in this announcement. Duties As a SUPPLY TECHNICIAN, GS-2005-7, you will perform the following duties and responsibilities:

• Identifying and resolving customer complaints.
• Notifying supervisor of persistent violations of standard procedures.
• Analyzing customer complaints for trends or evidence of systemic problems.
• Serving as the point of contact for customers with supply and service problems.
• Following up to ensure issues have been resolved to the satisfaction of the customers and supervisor.
• Making regular contact and visits with other organizations to gather information and resolve supply problems.
• Recommending corrective action and/or advising the Supply System Analyst of problems requiring in depth systematic analysis.
• Providing input to supervisors and program managers to correct procedural problems on automation and improve overall operations.

Qualifications

GENERAL EXPERIENCE:

Do you have the General education, experience or knowledge of the following?

• Involving supply actions and deciding the course of action to take.
• Using computer and automation systems.

SPECIALIZED EXPERIENCE:

Do you have 12 months of Specialized education, experience or knowledge of the following?

• Governing supply regulations, policies, procedures, and instructions.
• Conducting extensive searches for required information.
• Reconstructing records for complex supply transactions.
• Providing supply operations support for activities.
• Performing routine aspects of supply work based on practical knowledge of standard procedures.

Education There are no educational requirements for this position.

Requirements

Additional Employment Requirements:

-Participation in direct deposit is mandatory

-May be required to successfully complete a probationary period

-Federal employment suitability as determined by a background investigation

-Males born after 31 December 1959 must be registered for Selective Service

• You may be required to successfully complete a 1- or 2- year probation/trial period to assess performance, conduct, agency needs, public interest, and efficiency. Employment ends unless certified in writing that it advances the agencies interest.

Title 32 Dual-Status Positions:

Military Grade:

Min: E-1 and Max: CW3

Applicant(s) (Enlisted) who are over grade must clearly state, in their resumes, their intentions to willingly take a reduction in grade

Title 32 Dual-Status Positions: Compatible Military Assignments

Appointments may require the selected candidate to be assigned to a *military unit* compatible with the full-time Military Technician (Dual Status) position.

*Military Unit* -- The unit by which the individual is employed as a Military Technician (Dual Status) employee; or a unit that the individual is employed as a Military Technician (Dual Status) employee to support. (Guidance established by NJ HRO-J1) How you will be evaluated Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Customer Service (Clerical/Technical), Manages and Organizes Information, and Technical Competence How to apply To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. Other information Security Clearance

Must be able to obtain a Secret Clearance within 1(One) Year of appointment.

Or

Must have Security Clearance prior to start date of appointment (attach proof of clearance type)

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

IF YOU COPY AND PASTE ANY PORTION OF THIS ANNOUNCEMENT, YOUR RESUME WILL BE DISQUALIFIED

For Title 32 Dual-Status Positions: Selectee(s) must be within the military grade(s) listed in this job announcement prior to the effective date of placement into the technician position. (Applicant(s) (Enlisted) who are over grade must clearly state, in their resumes, their intentions to willingly take a reduction in grade)

Bonuses

For Title 32 Dual-Status Positions: Military Bonuses and Student Loan Repayment Program: If you are selected for this position, you should always check with your servicing incentive manager to verify how accepting this position will affect your entitlement prior to considering an offer of employment.

Telework

The option to telework is subject to the supervisor/branch chief and Director's approval.

NOTE: If the individual selected is currently on a Title 10 or Title 32 tour no action can be taken until he/she is released from tour

"Our agency supports the Federal Labor Relations Authority (FLRA) policies on labor relations, ensuring that all dual status T-32 technicians can engage with authorized union representation if they choose to do so."