Job Profile:
Administrative Support Specialist 2
Job Family:
Administrative Support
Time Type:
Full time Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Description:
Annual Salary Range: $55,000-$60,000 per year; DOE
Enterprise Brand Strategy and Management is seeking a highly organized and collaborative Production Coordinator to support the planning and delivery of creative projects across the department, with a primary focus on web, digital and AI-related initiatives.
Reporting to the Director of Production Management, the Production Coordinator will coordinate projects from intake through completion, working across teams to establish timelines, organize requirements and content, maintain project documentation, facilitate reviews and approvals, communicate status and ensure deliverables remain on track.
This role will work closely with UX researchers and designers, developers, writers, strategists, data analysts and other creative and technical partners to support website updates, enhancements and launches. The Production Coordinator will also support other creative deliverables as department priorities and coverage needs arise.
The successful candidate will be highly organized, detail-oriented and service-minded, with the ability to manage multiple projects and stakeholders in a fast-paced, deadline-driven environment. This position does not require a technical development background, but candidates should be comfortable asking questions, coordinating digital work, learning new systems and translating information between stakeholders and creative or technical teams. Enterprise Brand Strategy and Management values curiosity, collaboration and continuous learning and welcomes candidates from a variety of professional backgrounds who are interested in developing their experience in creative and digital production management.
Essential Duties:
- Coordinate the production and delivery of web and digital projects, with primary responsibility for web, digital and multi-unit AI-related initiatives.
- Manage projects from intake through completion, including gathering requirements, establishing schedules, identifying dependencies, coordinating deliverables and facilitating reviews and approvals.
- Partner with developers, designers, writers, strategists and other contributors to coordinate content and creative assets and ensure project requirements, deadlines and next steps are clearly communicated.
- Support website updates, enhancements and launches by coordinating content, stakeholder feedback, quality assurance and final approvals.
- Support the coordination of AI-related projects and initiatives, including organizing project requirements, timelines, deliverables and cross-functional collaboration.
- Build and maintain project schedules, tasks, workflows and documentation within the department's project management system, ensuring project information remains accurate and proactively monitoring deadlines, dependencies and risks.
- Manage and triage incoming project requests, ensuring requests contain the information needed to begin work and are routed appropriately.
- Facilitate communication between stakeholders and project teams, providing clear status updates, documenting decisions and action items and ensuring appropriate follow-up.
- Prepare and maintain project and workload reporting and support ongoing improvements to project workflows and production processes.
- Provide production support across print and other creative initiatives as team priorities and coverage needs arise.
Desired Qualifications:
- Experience coordinating web, digital or other technology-enabled projects from intake through delivery while managing multiple projects and competing deadlines.
- Experience working across departments and with cross-functional teams including developers, UX researchers, data analysts, designers, writers, strategists and other creative or technical partners.
- Experience developing and maintaining project schedules, timelines, requirements, documentation and approvals.
- Experience using project management or work-tracking systems to manage tasks, deadlines and project status.
- Familiarity with digital project workflows, including website production and UX research, with experience gathering, organizing and tracking content, creative assets and stakeholder feedback.
- Experience coordinating print or other creative production deliverables.
- Demonstrated ability to communicate project status, priorities, risks and next steps clearly to stakeholders and project teams.
- Strong attention to detail, organization and follow-through, with a service-oriented and adaptable approach to working across teams.
- Experience preparing or interpreting project and workload reports.
- Curiosity and ability to use technology, including AI and emerging tools, to strengthen engagement and program effectiveness.
- Experience with Google Workspace and familiarity with Figma, Wrike and Adobe Creative Cloud.
- Experience working in higher education, a large organization or another matrixed environment.
Working Environment:
- Office is located in Tempe, AZ.
- The Enterprise Brand Strategy and Management is a hybrid department, with employees working in the office three days per week (Tuesday–Thursday).
- Activities are performed both in an environmentally controlled office setting and outside around ASU campuses.
- Regular use of standard office equipment, including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer.
- Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.
Department Statement:
Enterprise Brand Strategy and Management is responsible for influencing how people around the globe think and feel about Arizona State University and its ability to positively impact our world. We work to establish, protect, and differentiate the ASU brand in hearts and minds by working in concert with units across the ASU public enterprise. We are brand innovators, emotional storytellers, insights-driven strategists, and creative artists building a body of work that brings the ASU brand to life and scales for enterprise-wide use. We are dedicated to increasing the strength of the ASU brand by improving perceptions of excellence, raising awareness, and increasing pride across all audiences.
We do this important work by staying true to our values:
- Collaboration. We cannot and do not work in silos. We collaborate not just within the Brand team but with colleagues and teams across the ASU enterprise. Through the brand platform, brand standards, and personal relationship building, we are uniters and network orchestrators.
- Creativity. We are passionate creatives excited by the work we do. We explore things from all angles, sweat the details, and seek to create work that has meaning and is authentic, original, best in class, and world-renowned.
- Innovation. We reject the status quo. We are open to new ideas and embrace change, not for the sake of change, but because we believe everything we do can always be done better to meet new goals, improve performance, and advance the brand.
- Knowledge. We ask lots of questions and make decisions based on data and insights. We seek to understand our audiences and the performance of our work. We are curious lifelong learners.
- Optimism. When change comes, we see within it opportunity. We believe in the ASU Charter and in ASU’s ability to positively impact our world. We channel that optimism in our work, taking on any and every challenge with a can-do attitude.
Driving Requirement:
Driving is not required for this position.
Location:
Off-Campus: Mesa/Tempe
Funding:
No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
To be considered, your application must include all of the following attachments:
Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
