Center Manager
- Lake Mary, FL, United States
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Job details
- Posting language
- English
- Posted
Original job description
At Arise, our purpose is simple: giving every child the earliest possible chance to find their voice. We’re a fast-growing pediatric ABA provider with three Central Florida clinics plus services in local daycare centers. We live our HEART values: Heart, Endurance, Adaptability, Reliability, and Teamwork.
The Role:
You run the clinic, and the Clinical Director runs the clinical side. You keep the center fully staffed, the schedule full, and the team engaged. Your bonus is tied directly to two things: billable RBT hours and employee satisfaction. What You’ll Own
- Staffing: Spot staffing needs, post roles online, schedule interviews, and co-interview with the Clinical Director. You’ll take candidates from application to offer in under 7 days.
- Scheduling: Build and maintain RBT/client schedules to maximize billable hours and cut down on cancellations and lost hours
- Team: Lead, coach, and retain RBTs. Run stay interviews and recognition, and handle performance issues early.
- Operations: Keep the facility running, manage vendors and safety and compliance (OSHA, HIPAA, emergency drills), and keep the clinic parent-ready every day
- Metrics: Own your clinic’s weekly Scorecard numbers and report them in leadership meetings
- Families: Be the go-to for parent concerns and give families a great experience
What You Need
- 3+ years managing a team in healthcare, ABA, childcare, or a multi-shift service business
- Proven ability to recruit and hire quickly
- Experience building schedules around coverage and utilization
- Comfortable with numbers, metrics, and accountability
- Strong communicator who’s calm under pressure
- Experience with ABA or CentralReach is a plus
- Must pass a Level 2 background check
Why Arise?
- Competitive salary plus a performance bonus you control
- Medical, dental, vision, and life insurance
- 401(k) with a 50% match on up to 4% of pay
- Paid time off
- A real leadership seat in a company that’s scaling, with room to grow
More about this job
Skills
- Scheduling
- Regulatory compliance
- Leadership
- Manage a team
- Child care