Senior Director

Director, Anaplan Delivery Job Summary The Senior Director, Anaplan Delivery is a senior leader responsible for driving delivery excellence across complex, enterprise-scale Anaplan programs and ensuring exceptional client outcomes, strong financial performance, and consistent execution across the Anaplan portfolio.

This leader owns the successful delivery of multiple concurrent engagements, providing executive oversight across program strategy, quality, risk, resource management, financial performance, and client satisfaction. The Senior Director serves as a trusted advisor to senior client stakeholders while partnering closely with Sales, Solution Architecture, Practice Leadership, and Delivery teams to translate client objectives into scalable, high-value Anaplan solutions.

The role requires a leader who can balance client success, delivery quality, people leadership, and commercial performance, while establishing the methodologies, governance, and delivery discipline necessary to scale the Anaplan practice.

Argano's existing delivery-leader model emphasizes end-to-end delivery performance, gross margin, utilization, client satisfaction, quality, resource allocation, escalation management, and sales support. This role adapts those expectations specifically for Anaplan. [Oracle Del...escription | Word] Key Responsibilities Delivery Leadership & Client Success

• Provide executive oversight for a portfolio of Anaplan implementations, transformations, enhancements, and managed-services engagements.
• Ensure programs are delivered on time, within budget, within scope, and to defined quality standards, with measurable business outcomes.
• Serve as the senior delivery executive for strategic accounts, building trusted relationships with C-suite executives, business leaders, and program sponsors.
• Establish strong governance models covering program health, financial performance, RAID management, quality, change control, and executive reporting.
• Lead executive-level escalations and recovery efforts for high-risk engagements, developing clear remediation plans and driving issues through resolution.
• Ensure solutions balance immediate business requirements with scalability, maintainability, adoption, and long-term client value.
• Champion a client-first delivery culture focused on successful adoption and meaningful business outcomes.

This aligns with Anaplan's own delivery emphasis on implementation strategy, project scope, SOW development, timelines, resource requirements, and successful delivery. [simplyhired.com] Anaplan Delivery Excellence

• Provide leadership across Anaplan implementations spanning areas such as FP&A, workforce planning, sales performance, supply chain, demand planning, and other enterprise planning use cases.
• Establish and continuously improve Anaplan delivery standards, methodologies, governance, templates, quality gates, and implementation best practices.
• Partner with Solution Architects and technical leaders to ensure solution designs are scalable, sustainable, and aligned with client objectives.
• Promote consistency across discovery, design, build, testing, deployment, enablement, adoption, and post-production support.
• Ensure appropriate architectural and delivery reviews are incorporated throughout the engagement lifecycle.
• Build repeatable delivery capabilities that can scale across clients, industries, and geographies.

Anaplan's current delivery organization similarly emphasizes scalable applications, implementation approaches, professional-services enablement, implementation-plan validation, and quality standards. [job-boards...enhouse.io] Financial & Operational Leadership

• Own delivery performance across the Anaplan portfolio, including gross margin, utilization, capacity, revenue realization, project profitability, and forecast accuracy.
• Monitor project financials and proactively address risks related to scope, staffing, timelines, margin, or delivery quality.
• Lead resource and capacity planning across projects, balancing utilization, skill requirements, pipeline demand, and employee development.
• Determine appropriate deployment of employees, contractors, offshore/nearshore resources, and strategic partners.
• Ensure appropriate management of SOWs, change orders, project budgets, and commercial commitments.
• Partner with leadership to align hiring and capacity plans with pipeline and projected demand.

Argano's existing delivery framework specifically calls for gross-margin discipline, utilization management, bench and capacity management, revenue conversion, staffing strategy, subcontractor decisions, and delivery risk management. [Oracle Del...escription | Word] Growth & Sales Partnership

• Partner with Sales and Practice Leadership throughout the pursuit lifecycle to shape winning Anaplan solutions and delivery strategies.
• Support discovery sessions, executive presentations, solution shaping, estimation, staffing, SOW development, and commercial negotiations.
• Ensure proposed projects have realistic scope, assumptions, timelines, resource plans, and delivery economics.
• Identify opportunities for additional Anaplan capabilities, managed services, enhancements, and broader transformation work within existing accounts.
• Bring delivery insights and lessons learned back into the pursuit process to continually improve solution quality and predictability.

Internal Argano role material already positions delivery leaders as contributors to SOW development, effort estimation, project planning, follow-on work, managed services, and account expansion. [Job Descriptions | OneNote] People & Practice Leadership

• Lead, mentor, and develop a high-performing organization of Anaplan delivery leaders, program/project managers, solution architects, consultants, and model builders.
• Build organizational capability through coaching, hiring, succession planning, career development, and targeted skills development.
• Foster a culture of accountability, collaboration, inclusion, continuous improvement, and delivery excellence.
• Partner with practice leadership to identify skill gaps and future capability requirements based on market demand and technology evolution.
• Support Anaplan certification and professional-development strategies across the practice.
• Develop future delivery leaders who can independently own complex client relationships and programs.

Anaplan's Center of Excellence guidance similarly highlights leadership, technical expertise, project management, business SMEs, quality/support capabilities, and a shared commitment to successful Connected Planning. [community....naplan.com]

Qualifications

• 12+ years of progressive experience in enterprise technology consulting, professional services, transformation, or enterprise performance management.
• 7+ years leading complex enterprise implementation programs, preferably within Anaplan, EPM, Connected Planning, FP&A, Supply Chain Planning, or related technologies.
• Significant experience leading Anaplan implementations and delivery organizations strongly preferred.
• Demonstrated success overseeing multiple concurrent enterprise programs and distributed delivery teams.
• Strong understanding of the Anaplan implementation lifecycle and enterprise planning processes.
• Experience managing project financials, gross margin, utilization, forecasting, resource planning, SOWs, and change control.
• Proven track record of building trusted relationships with senior executives and navigating complex client organizations.
• Experience supporting pre-sales, solution shaping, estimation, contracting, and executive presentations.
• Strong ability to lead geographically distributed teams, including onshore, nearshore, offshore, contractor, and partner resources.
• Exceptional executive communication, negotiation, problem-solving, and escalation-management skills.
• Demonstrated ability to build and develop high-performing consulting teams.
• Bachelor's degree required; advanced degree preferred.
• Anaplan certifications, including Solution Architect or Certified Master Anaplanner, are highly desirable.

Ideal Candidate Profile The ideal candidate is much more than an experienced Anaplan practitioner. They are a delivery executive who understands how to turn sophisticated planning technology into measurable business outcomes.

They understand the rhythm of enterprise Anaplan delivery from discovery and architecture through model development, testing, deployment, adoption, and ongoing optimization. They can move comfortably between an executive steering committee discussing transformation outcomes and an internal delivery review examining margin, staffing, scope, architecture, and program risk.

Most importantly, they know how to scale excellence: building strong teams, creating delivery discipline, developing trusted client relationships, protecting project economics, and transforming successful implementations into long-term strategic partnerships.

Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.

Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.