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Team Lead - Electrical
Professional Engineering Consultants
Fort Collins, CO
In this position, you’ll support a group of engineers and designers by providing direction, reviewing work, and helping balance workloads across projects. You’ll stay involved in design and…
Added just now
Senior Semiconductor Integration Engineer
MACOM Technology Solutions Holdings, Inc.
Durham, NC
Must have a proven track record of solving technical problems, project ownership, meeting deadlines, and multitasking · Must possess the ability to work collaboratively with cross functional teams to improve processes
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Manufacturing Equipment Technician - Compressed Nights
MACOM Technology Solutions Holdings, Inc.
Durham, NC
Full-time night shifts, 12hr shift, 7pm – 7am · Must have recent experienced in semiconductor fab repair and maintenance, minimum 5 years, preferred 8 years
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OEM & Technology Alliances Lead
Scale Computing INC
Austin, TX
Work Model: Hybrid, minimum three days per week in the office · Must possess and maintain a valid passport
Added 1 min ago
Senior Hydrogeologist
Weston & Sampson Engineers Inc
Portsmouth, NH · Manchester, NH · Reading, MA
Weston & Sampson is seeking a Senior Hydrogeologist / Team Leader to provide technical leadership and help grow our hydrogeology practice across Massachusetts, New Hampshire, and Maine.…
Added 1 min ago
Automation Commissioning Junior Engineer
Hitachi Global
Raleigh, NC
…communities? As an Automation Commissioning Junior Engineer, you will support the testing, integration, and commissioning of substation automation systems used across modern power grids.…
Added 1 min ago
Scheduling Manager
Hoffman Construction Company
Childress, TX · TX · San Antonio, TX · Houston, TX · Lubbock, TX · Dallas, TX · Fort Worth, TX
…member of the on-site Scheduling Department, providing essential support throughout the lifecycle of a hyper-scaled data center construction project. Reporting to the Scheduling Department…
Added 1 min ago
Construction Manager - Electrical Systems
Hoffman Construction Company
Boise, ID · ID · Hauser, ID · Kuna, ID · Moscow, ID · Post Falls, ID · Lewiston Orchards, ID
Lift/Carry: Must have the ability to lift or manipulate 50 pounds to a height
Added 1 min ago
Construction Manager - Mechanical Wet Systems
Hoffman Construction Company
Boise, ID · ID · Hauser, ID · Kuna, ID · Moscow, ID · Post Falls, ID · Lewiston Orchards, ID
Oversee vendor installation work daily to ensure they are maintaining their installation schedule and support system startup and commissioning activities.
Added 1 min ago
KC
2027 Wastewater Operator-in-Training Program
King County
Renton, WA
- $27.53 to $34.9 USD / hour
…Operator-In-Training (OIT) Program is a unique opportunity designed to support succession planning and ensure the retention of critical knowledge from our seasoned…
Added 2 mins ago
Operations Watch Officer
LEIDOS, INC.
McLean, VA
Candidates must have familiarity with a variety of Intelligence Community databases, networks, and environments
Added 2 mins ago
Senior Exchange System Administrator
LEIDOS, INC.
Alexandria, VA
Leidos is seeking an Senior Exchange Administrator to support a large enterprise IT contract for the DOD. This role requires an individual with expertise managing on-prem Microsoft Exchange…
Added 2 mins ago
Senior Program Manager
LEIDOS, INC.
Arlington, VA
- Must hold a current Secret clearance and the ability to obtain a TS/SCI
Added 2 mins ago
Electronics Engineer
LEIDOS, INC.
El Segundo, CA
Leidos is seeking an Electronics Engineer to support the Federal Aviation Administration (FAA) Central Service Area Engineering Services Group in El Segundo, CA. This role plays a key part…
Added 2 mins ago
Desktop Support Technician
LEIDOS, INC.
Arlington, VA
The AFNCR IT Services program provides comprehensive support services for information systems across the Department of the Air Force (DAF), including the United States Air Force (USAF), the…
Added 2 mins ago
Counterintelligence Referent
LEIDOS, INC.
Bethesda, MD
…Area (ASBA). Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence…
Added 2 mins ago
Counterintelligence Analyst
LEIDOS, INC.
Bethesda, MD
…Area (ASBA). Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence…
Added 2 mins ago
Jr. Transport Network Specialist
LEIDOS, INC.
Honolulu, HI
Leidos is seeking a Jr. Transport Network Specialist to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including planning,…
Added 2 mins ago
Software Engineer
LEIDOS, INC.
Tucson, AZ
Leidos is looking for a Software Engineer to join a high performing agile team to support a nationally significant and fast-paced management programs. The Leidos team is focusing on full…
Added 2 mins ago
Communications Director – Leidos Energy
LEIDOS ENGINEERING INC
Reston, VA
Leidos Energy is a top-ranked energy infrastructure engineering provider helping safely modernize power generation and electric and natural gas distribution networks. Leidos Energy serves…
Added 2 mins ago
Sr. Engineering Change Analyst
Rivian
Normal, IL
Maintain passdown documentation to fully inform day shift counterparts
Added 2 mins ago
CNC EDM Machinist
Talnt
Eaton · Eaton, OH
Ability to read and interpret engineering blueprints, technical drawings, and geometric dimensioning and tolerancing (GD&T).
Added 3 mins ago
Project Manager
PACIFIC ELECTRIC
Corona, CA
Power Distribution and Technical Project Knowledge, applies working knowledge of power distribution equipment, manufacturing processes, customer specifications, electrical and mechanical…
Added 3 mins ago
A
Forward Deployed Engineer Intern
Atalanta
Washington, DC
- $100,000 to $150,000 USD / year
As a Forward Deployed Engineering Intern at Atalanta you will work alongside our forward deployed engineers to bring Argo into customer environments and help users apply formal methods to…
Added 3 mins ago
A
Software Engineer
Atalanta
Washington, DC
- $200,000 to $250,000 USD / year
- Ensure Argo's technical foundations support real-world operational and mission demands.

Archy

Technical Support & Implementation Specialist

Remote, United States

$60,000 to $70,000 USD / year

Apply on jobs.ashbyhq.com About employer

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Job details

Pay: $60,000 to $70,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

About Archy

Smile! Those teeth you are showing deserve the best care you can give them, yet the status quo of the software your dentist uses today is outdated.

Archy is a Series C vertical SaaS solution revolutionizing the dental practice management space - giving dental providers AI agents and software that lets them do what they do best (be dentists!) while we handle the more technical sides of running their practice business.

Job Description:

Dental practices rely on Archy to run their business every day, and a great experience starts well before their first day live. As a Technical Support & Implementation Specialist, you'll get practices technically ready for launch and support them once they're up and running, so every step of the move to Archy feels smooth and well cared for.

You'll split your time between launch readiness (imaging, hardware, phone systems and data backups) and live technical support across computers, imaging software and Archy's platform. Either way, practices will count on you, so we're looking for someone who cares as much about how the customer feels as about solving the problem.

Job Responsibilities:

Launch Readiness: Work with practices and our Onboarding team to prepare each practice's workstations, imaging software, sensors and POS hardware for launch.
Server Backups & Data Mapping: Coordinate initial and final server backups across Practice Management Systems (PMS), using virtual machines to support accurate data mapping.
Communication System Transitions: Manage phone and communication transitions, including DNS support, Twilio campaigns and vendor integrations, working directly with practices and preferred vendors.
Go-Live Support: Provide scheduled sensor installs and go-live support so practices feel confident on their first day with Archy.
Escalated Technical Support: Own escalated IT support for live practices across chat, text, email, phone and AI channels, keeping practices informed until each issue is resolved. When an issue needs Engineering, Onboarding, Migrations or Customer Support, bring in the right team and stay the practice's point of contact.
Imaging & Hardware Troubleshooting: Respond quickly and carefully to imaging, sensor and hardware issues, because downtime affects a practice's patients and revenue. Remote in with AnyDesk and walk doctors and staff through fixes by phone with patience and clear explanations.
Continuous Improvement: Find gaps in internal and external training and setup resources and help create content to fill them. Gather customer feedback and advocate for practice needs across teams.
AI-Driven Workflows: Use AI tools in your daily work to troubleshoot faster, document solutions and improve how practices get support.
Autonomy & Ownership: Own your day and your domain. You'll work with a lot of autonomy, spot problems early and decide how to solve them.

Job Requirements:

3+ Years in SaaS Support or Implementation: You have experience in technical support, implementation or onboarding at a SaaS company.
Customer-First Mindset: You take ownership, communicate proactively and judge success by how the customer feels afterward.
Dental Imaging Familiarity: You know dental imaging software and hardware such as Carestream, DentiMax, Dexis, DigiDoc, Jazz and NanoPix.
Remote Desktop Support: You have experience providing remote support with AnyDesk.
Organization & Accountability: You can manage multiple launches, competing deadlines and a high volume of work without losing track of details.
Curious Problem Solver: You enjoy technical problems with lots of variables. You don't need to be a technical wizard, but you like learning new technologies and digging in to find solutions.
AI & Automation: You use AI tools and automation to move faster and keep raising the bar on how we operate.
Nice to Have: Dental industry experience, whether in a practice, with dental IT or software, or with imaging vendors. Working knowledge of phone systems, DNS or telecom integrations.
Location & Schedule: This is a full-time role with a schedule mainly aligned to Pacific business hours. Once you're fully onboarded and trained, you'll occasionally work evenings and weekends to support customer migrations and practice launches. Weekend work is scheduled based on business needs.

What We Offer:

Health & Wellness: Comprehensive medical, dental, and vision coverage for you and your family, plus Spring Health and One Medical access.
Competitive Compensation: Base pay and equity, 401(k) with company match, and performance-based incentives (bonus or commission eligibility by role).
Flexibility & Remote Support: A remote-friendly culture that values flexibility and time to rest and recharge, with home office support and time-off benefits varying by role.
Team Connection: Annual all-company offsites to collaborate and connect in person.

Apply on jobs.ashbyhq.com About employer

More about this job

Skills

Technical support
PMS
Communication skills
DNS
Onboarding
Customer service
Troubleshooting
Process improvement
DentiMax

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Work requirements

Jobs in the United States