911 Dispatcher

Summary Be the Hero behind the Headset!

Are you looking for a rewarding and exciting career? A career where everyday is different. Do you have the desire to help and make a difference in your community? Archuleta County Combined Dispatch is looking for qualified 911 Dispatchers!

Our new, state of the art facility, located in Pagosa Springs, dispatches emergency service calls 24-hours per day, 365 days a year for public safety agencies in Archuleta County. This essential role ensures community safety through effective communications duties supporting Police, Fire, Sheriff's Office, and EMS agencies.

Dispatch duties include, but are not limited to:

Receive and analyze incoming 911 calls, as well as non-emergent calls, for police, fire, rescue and medical assistance

Utilize computer aided dispatch computer system to input, retrieve and maintain vital information

Performing emergency medical dispatch when necessary

Distribute calls for service via the 800 MHz radio system

Monitors, inputs and retrieves various requests on the CCIC/NCIC system including warrant entries

File police reports and maintain history records

Prepare and maintain master name crime indexes

Maintain radio log and recording

Qualified applicants should be passionate about learning and working in the Public Safety/Emergency Services, and have the ability to remain calm and professional in a variety of situations. In addition, they must meet the following qualifications:

At least 18 years of age

High School diploma or equivalent

Demonstrate excellent verbal and written skills

Ability to multi-task successfully in a fast paced environment

Strong computer and typing skills

Available to work different schedules, including weekends, over-night shifts and holidays

One to three years prior experience preferred but not required

The hiring process for our Emergency Dispatchers is extensive and includes written tests, drug test, psychological test, personal history statement, and a background investigation.

Archuleta County offers an excellent benefit package, including health and dental coverage, county match retirement plan, paid holidays, paid vacation, sick leave, 457 pre-tax retirement plans, and $50,000 of life and AD&D insurance.

Benefits

County matching 401a Retirement Plan

Paid vacation, sick, and holiday leave

Medical, dental, and vision insurance

MASA

Aflac