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Added 1 min ago
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Lead Product Engineer
True Talent Solutions Partners
New York, NY
- $225,000 to $275,000 USD / year
…real estate investment business. As the first product-focused engineer, you will own the frontend and create data-rich tools that help teams make better investment…
Added 11 mins ago
Quality Manager
Adient US LLC
Northwood, OH
Added 11 mins ago
In Vehicle Test Engineer, Steering, Vehicle Software
Telsa Motors, Inc
Zanesfield, OH
…Self-Driving. We are seeking a Steering Controls Vehicle Test Engineer to shape the future of steering technology that makes Cybercab and unsupervised Full Self-Driving possible. You will…
Added 11 mins ago
Snr Manufacturing Engineer
Federal Mogul Powertrain, LLC
Cambridge, OH
Added 11 mins ago
Sales Engineer / Solutions Consultant – System Integration Services
PREMIER System Integrators, Inc.
Middletown, OH
EOSYS is looking for a driven Sales Engineer / Solution Consultant who wants to combine technical problem-solving with high-impact selling. This role is built for a professional who is…
Added 11 mins ago
Engineer I, Electrical & Electronics Engineering
Vertiv Corporation
Lorain, OH
Job Description Job Summary: The Electrical Engineer, DC Power develops the electrical content within technical customer proposals for Vertiv's Modular Power Converters product line. This…
Added 11 mins ago
Development Engineering Technician II (C Crew/Day Crew)
First Solar Inc
Perrysburg, OH
…troubleshooting tool/process issues and identifying and implementing system improvements to achieve performance goals. - May compile and analyze test data from performed testing.…
Added 11 mins ago
Development Engineering Technician II (C Crew/Day Crew)
First Solar Inc
Perrysburg, OH
…May assist in troubleshooting tool/process issues and suggest system improvements to achieve performance goals. - May compile and analyze test data from performed testing.…
Added 12 mins ago
Sr. Electrical Engineer
SELECTTECH SERVICES CORPORATION
Springfield, OH
We are seeking an experienced and innovative Electrical Engineer to join our team. In this role, you will play a critical part in designing, developing, testing, and maintaining electrical…
Added 12 mins ago
Lead Operating Engineer
JONES LANG LASALLE AMERICAS INC
Darbydale, OH
…team as we help shape a brighter way forward. Lead Operating Engineer What this job involves: Join JLL as a Lead Operating Engineer and play a critical role in overseeing facility…
Added 12 mins ago
Lead Operating Engineer
JONES LANG LASALLE AMERICAS INC
Darbydale, OH
…team as we help shape a brighter way forward. Lead Operating Engineer What this job involves: Join JLL as a Lead Operating Engineer and play a critical role in overseeing facility…
Added 12 mins ago
Senior Operating Engineer
JONES LANG LASALLE AMERICAS INC
Darbydale, OH
…our team as we help shape a brighter way forward. Operating Engineer 2 What this job involves: The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all…
Added 12 mins ago
Lead Operating Engineer
JONES LANG LASALLE AMERICAS INC
Darbydale, OH
…team as we help shape a brighter way forward. LeadOperating Engineer What this job involves: Join JLL as a Lead Operating Engineer and play a critical role in overseeing facility operations…
Added 12 mins ago
Lead Operating Engineer
JONES LANG LASALLE AMERICAS INC
Darbydale, OH
…team as we help shape a brighter way forward. Lead Operating Engineer What this job involves: Join JLL as a Lead Operating Engineer and play a critical role in overseeing facility…
Added 12 mins ago
Systems Engineer - Senior (International Architecture & Export Controls ICT)
Modern Technology Solutions, Inc.
Dayton, OH
MTSI is seeking an experienced Senior Systems Engineer with deep expertise in international systems architectures, export control compliance, and advanced aircraft acquisition to support…
Added 12 mins ago
Software Systems Engineer
EXPANSIA
Dayton, OH
…integration of hardware, software, human-machine interfaces, and all system level requirements and functional objectives to provide an integrated solution while considering the limitations…
Added 12 mins ago
Senior Electrical Test Engineer
Dayton Power & Light Company
Dayton, OH
Added 12 mins ago
Information Assurance Security Engineer (ISSE)
EXPANSIA
Dayton, OH
…Boston, MA or Dayton, OH As an Information Assurance/Security Engineer III, you will provide technical and programmatic support for network and information security systems, ensuring…
Added 12 mins ago
Systems Development Engineer
DCS CORPORATION
Dayton, OH
Added 12 mins ago
Cyber Security Engineer IV
EXPANSIA
Dayton, OH
…Remote, preferred Boston, MA or Dayton, OH As a Cyber Security Engineer IV, you will monitor, analyze, and detect cyber events while supporting cyber defense initiatives and maintaining…
Added 12 mins ago
IT Support Engineer
ArcelorMittal USA LLC
Cleveland, OH
Location: Cleveland, Ohio Cleveland-Cliffs is in search of an IT Support Engineer for its Cleveland Works operation. This is a full-time, on-site position. The IT Support Engineer maximizes…
Added 12 mins ago
Data Engineer II - 3058084
Apex Systems, Inc.
Cincinnati, OH
Job#: 3058084 Job Description: Title: Data Engineer Location: Cincinnati, Ohio (On-site) Duration: 2+ Month to start with Role Overview The Data Engineer designs, builds, and supports…
Added 12 mins ago
SI
Electrical Engineer-Hardware Test
SSOE, Inc
Columbus, OH
- $80,000 to $90,000 USD / year
Electrical Engineer Job Locations US-OH-Columbus ID 2026-4015 Category Engineering Type Full Time Overview SSOE is seeking Electrical Engineers with strong Revit experience for our…
Added 12 mins ago
Regional Technical Engineer
Mettler Toledo LLC
Columbus, OH
…technical background is key. Responsibilities Regional Solutions Engineer serves as a key resource in understanding and addressing the diverse needs of our clients within the industrial…
Added 12 mins ago
Software Engineer / Architect
DCS CORPORATION
Dayton, OH

ArcelorMittal USA LLC

IT Support Engineer

Cleveland, OH, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

Location: Cleveland, Ohio Cleveland-Cliffs is in search of an IT Support Engineer for its Cleveland Works operation. This is a full-time, on-site position. The IT Support Engineer maximizes the effectiveness of site technology by supporting and managing all user-facing equipment and related applications. A core part of this role is working the company's centralized desktop support queue - this position demands first-contact resolution, digging in to root cause, and closing tickets completely rather than passing problems along Summary of Responsibilities - Remain continually customer focused; follow up to ensure customer satisfaction. - Manage, troubleshoot, plan, prioritize, and track work efforts using the Cliffs ServiceNow ticketing system to ensure timely resolution of user requests and problems. - Commission and support user-facing hardware including laptops, desktops, peripherals, VoIP phones, mobile/portable devices, and printers. - Own a high volume of tickets in the centralized support queue, resolving requests from locations across the enterprise. Drive first-contact resolution: diagnose to root cause and close the ticket completely the first time, rather than reassigning or deferring it. - Provide basic user training when necessary. - Create and maintain appropriate documentation. - Identify user needs and present or implement solutions. - Manage the installation and routing of cabling (Ethernet, fiber) to connect network and server infrastructure; ensure proper cable management. - Coordinate and assist with annual hardware refresh deployments on-site; support remote imaging and configuration processes defined by the EUX team. - Maintain accurate inventory of all IT equipment located on-site. - Administer and support local servers (virtual and physical), storage, switches, wireless access points, VoIP phones, and network cameras within OneCliffs standards. - Support LANs, WANs, network segments, and intranet/internet connectivity at the site level. - Collaborate with existing and new vendors to support IT systems. - Participate in technical research and development to enable continuing innovation within existing and new technologies. - Perform work in accordance with Cliffs' best practices and policies. - Contribute to the value of the entire working team through thoughtful discussion and collaboration. - Work in close partnership with enterprise IT teams including EUX, Cybersecurity, Network, Server, and Telecom. - Understand and participate in safety-related topics and actions; follow established plant-based and IT-related safety practices at all times. - Provide off-hours support for critical incidents. - Occasional travel to other company locations may be required. - Perform other tasks as required. - Minimum Qualifications - Bachelor's Degree in a related field or equivalent experience. - Minimum 3 years' experience in a technical IT role with demonstrated skills in Active Directory administration, basic server and network administration (LAN/WAN, switches, wireless), Desktop and endpoint technologies, Wireless and mobility technologies and Physical hardware installation and cabling - Demonstrated first-contact, end-to-end ticket resolution-ownership of a problem until it is fully solved - Comfort working a high volume of varied, unfamiliar problems independently, with strong troubleshooting instincts and a genuine enjoyment of helping people - Strong communication skills, both written - Working fully onsite Preferred Qualifications - A+ Certification. - Network+ Certification. - Experience working in a manufacturing environment. - Experience with ServiceNow or similar IT ticketing platforms. The

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Skills

ServiceNow
Microsoft Active Directory
Network administration
LAN
WAN
Troubleshooting
A+
Network+

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