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Added 12 mins ago
Sales Engineer / Solutions Consultant – System Integration Services
PREMIER System Integrators, Inc.
Middletown, OH
EOSYS is looking for a driven Sales Engineer / Solution Consultant who wants to combine technical problem-solving with high-impact selling. This role is built for a professional who is…
Added 12 mins ago
Engineer I, Electrical & Electronics Engineering
Vertiv Corporation
Lorain, OH
Job Description Job Summary: The Electrical Engineer, DC Power develops the electrical content within technical customer proposals for Vertiv's Modular Power Converters product line. This…
Added 12 mins ago
Construction Sales Engineer
ABB INC
Groveport, OH
…position reports to: Sales Manager __ As a Construction Sales Engineer, you will have the opportunity to be responsible for the sales of ABB's Electrification products within the…
Added 12 mins ago
DevOps Engineer, Senior
California Physician Services
Darbydale, OH
…Digital Applications' technical products are built . The DevOps Engineer, Senior will report to the Senior Manager, Digital Platform as your direct manager. In this role you will design,…
Added 12 mins ago
Electrical Engineer II
TRC SOLUTIONS INC
Darbydale, OH
…communities and our clients in the power and energy,transportationand infrastructure, environmental, and property and buildings sectors. As part of our team,you'lldiscover a world of…
Added 12 mins ago
C++ Software Engineer, Junior
BOOZ ALLEN HAMILTON INC
Dayton, OH
Job Number: R0251725 C++ Software Engineer, Junior The Opportunity: Develop solution architecture (SA) and resolve complex issues in a variety of projects through the implementation of…
Added 12 mins ago
Infrastructure Engineer III
EXPANSIA
Dayton, OH
…Location: Remote, preferred Boston, MA or Dayton, OH As an Infrastructure Engineer III you will automate infrastructure provisioning and upgrades using Ansible and bb-bootstrap. Manage and…
Added 12 mins ago
IT Support Engineer
ArcelorMittal USA LLC
Cleveland, OH
Location: Cleveland, Ohio Cleveland-Cliffs is in search of an IT Support Engineer for its Cleveland Works operation. This is a full-time, on-site position. The IT Support Engineer maximizes…
Added 12 mins ago
Geotechnical EIT/Engineer
HDR ENGINEERING INC
Cincinnati, OH
Added 12 mins ago
Project Engineer - Structures / Bridges
ALFRED BENESCH & COMPANY
Cincinnati, OH
…planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a…
Added 12 mins ago
Structural Engineer (Buildings)
HDR ENGINEERING INC
Cincinnati, OH
Added 13 mins ago
Civil Engineer - Site Development
KORDA/NEMETH ENGINEERING, INC.
Columbus, OH
Added 15 mins ago
G
Civil Professional Engineer (PE)
GPAC
Houston, TX
- $100,000 to $130,000 USD / year
We are seeking a licensed Civil Professional Engineer (PE) to join our growing civil engineering division of our multi-disciplinary firm. The successful candidate will lead the design and…
Added 19 mins ago
Senior Software Engineer, DevOps
Atria Health and Research Institute
NY · New York, NY
Atria Health is seeking a Senior Software Engineer for our DevOps team to help design, build, and operate the infrastructure, deployment pipelines, and observability that the rest of…
Added 19 mins ago
Senior Software Engineer, DevOps
Atria Health and Research Institute
Remote, United States
Atria Health is seeking a Senior Software Engineer for our DevOps team to help design, build, and operate the infrastructure, deployment pipelines, and observability that the rest of…
Added 19 mins ago
Software Engineer, DevOps
Atria Health and Research Institute
NY · New York, NY
Atria Health is seeking a Software Engineer for our DevOps team to help build and operate the infrastructure, deployment pipelines, and observability that the rest of engineering relies on…
Added 19 mins ago
Software Engineer, DevOps
Atria Health and Research Institute
Remote, United States
Atria Health is seeking a Software Engineer for our DevOps team to help build and operate the infrastructure, deployment pipelines, and observability that the rest of engineering relies on…
Added 19 mins ago
Software Engineer, Product
Atria Health and Research Institute
Remote, United States
Atria Health is seeking a Software Engineer (Product) to help design, build, and scale the systems that power our member and clinical experiences.
Added 19 mins ago
Software Engineer, Product
Atria Health and Research Institute
Remote, United States
Atria Health is seeking a Software Engineer (Product) to help design, build, and scale the systems that power our member and clinical experiences.
Added 19 mins ago
Senior AI Engineer
Atria Health and Research Institute
Remote, United States
As a Senior AI Engineer at Atria, you will own the design, development, and production deployment of the LLM-powered systems that put AI directly in front of clinicians and members: agentic…
Added 19 mins ago
Staff Software Engineer, Foundations
Atria Health and Research Institute
Remote, United States
Atria Health is seeking a Staff Software Engineer for our Foundations team, working across Platform, DevOps, and Data Engineering.
Added 19 mins ago
Staff Software Engineer, Foundations
Atria Health and Research Institute
Remote, United States
Atria Health is seeking a Staff Software Engineer for our Foundations team, working across Platform, DevOps, and Data Engineering.
Added 27 mins ago
G
Civil Design Engineer
GPAC
Denver, CO
- $85,000 to $105,000 USD / year
We are seeking a talented and motivated Civil Design Engineer to join our growing team. This individual will be responsible for the design and development of land development and…
Added 34 mins ago
AT
Machine Learning Senior Software Engineer
Akamai Technologies, Inc.
Jefferson City, MO
- $121,400 to $218,600 USD / year
As an ML Senior Software Engineer, you will build and operate systems responsible for model validation, quantization, and safety across the AIC. You'll develop pipelines that scan models…
Added 40 mins ago
O
Field Engineer
Orion
Federal Way, WA
- $75,000 to $95,000 USD / year
Orion is a leading specialty construction company providing innovative solutions for marine, heavy civil, and infrastructure projects throughout the United States. Orion's construction…

ArcelorMittal USA LLC

IT Support Engineer

Cleveland, OH, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

Location: Cleveland, Ohio Cleveland-Cliffs is in search of an IT Support Engineer for its Cleveland Works operation. This is a full-time, on-site position. The IT Support Engineer maximizes the effectiveness of site technology by supporting and managing all user-facing equipment and related applications. A core part of this role is working the company's centralized desktop support queue - this position demands first-contact resolution, digging in to root cause, and closing tickets completely rather than passing problems along Summary of Responsibilities - Remain continually customer focused; follow up to ensure customer satisfaction. - Manage, troubleshoot, plan, prioritize, and track work efforts using the Cliffs ServiceNow ticketing system to ensure timely resolution of user requests and problems. - Commission and support user-facing hardware including laptops, desktops, peripherals, VoIP phones, mobile/portable devices, and printers. - Own a high volume of tickets in the centralized support queue, resolving requests from locations across the enterprise. Drive first-contact resolution: diagnose to root cause and close the ticket completely the first time, rather than reassigning or deferring it. - Provide basic user training when necessary. - Create and maintain appropriate documentation. - Identify user needs and present or implement solutions. - Manage the installation and routing of cabling (Ethernet, fiber) to connect network and server infrastructure; ensure proper cable management. - Coordinate and assist with annual hardware refresh deployments on-site; support remote imaging and configuration processes defined by the EUX team. - Maintain accurate inventory of all IT equipment located on-site. - Administer and support local servers (virtual and physical), storage, switches, wireless access points, VoIP phones, and network cameras within OneCliffs standards. - Support LANs, WANs, network segments, and intranet/internet connectivity at the site level. - Collaborate with existing and new vendors to support IT systems. - Participate in technical research and development to enable continuing innovation within existing and new technologies. - Perform work in accordance with Cliffs' best practices and policies. - Contribute to the value of the entire working team through thoughtful discussion and collaboration. - Work in close partnership with enterprise IT teams including EUX, Cybersecurity, Network, Server, and Telecom. - Understand and participate in safety-related topics and actions; follow established plant-based and IT-related safety practices at all times. - Provide off-hours support for critical incidents. - Occasional travel to other company locations may be required. - Perform other tasks as required. - Minimum Qualifications - Bachelor's Degree in a related field or equivalent experience. - Minimum 3 years' experience in a technical IT role with demonstrated skills in Active Directory administration, basic server and network administration (LAN/WAN, switches, wireless), Desktop and endpoint technologies, Wireless and mobility technologies and Physical hardware installation and cabling - Demonstrated first-contact, end-to-end ticket resolution-ownership of a problem until it is fully solved - Comfort working a high volume of varied, unfamiliar problems independently, with strong troubleshooting instincts and a genuine enjoyment of helping people - Strong communication skills, both written - Working fully onsite Preferred Qualifications - A+ Certification. - Network+ Certification. - Experience working in a manufacturing environment. - Experience with ServiceNow or similar IT ticketing platforms. The

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Skills

ServiceNow
Microsoft Active Directory
Network administration
LAN
WAN
Troubleshooting
A+
Network+

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