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Added 11 mins ago
Information Assurance Security Engineer (ISSE)
EXPANSIA
Dayton, OH
…value creation OVERVIEW Full-time/Permanent Employee Location: Remote, preferred Boston, MA or Dayton, OH As an Information Assurance/Security Engineer III, you will provide technical and…
Added 11 mins ago
Cyber Security Engineer IV
EXPANSIA
Dayton, OH
…value creation OVERVIEW Full-time/Permanent Employee Location: Remote, preferred Boston, MA or Dayton, OH As a Cyber Security Engineer IV, you will monitor, analyze, and detect cyber events…
Added 11 mins ago
IT Support Engineer
ArcelorMittal USA LLC
Cleveland, OH
Location: Cleveland, Ohio Cleveland-Cliffs is in search of an IT Support Engineer for its Cleveland Works operation. This is a full-time, on-site position. The IT Support Engineer maximizes…
Added 46 mins ago
EG
Cloud Engineer
Eliassen Group
Montpelier, VT
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Austin, TX
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
AC
Senior / Staff / Principal Platform Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $180,000 to $270,000 USD / year
…reliability, security and architecture of a mission-critical cybersecurity…
Added 1 hour ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
8+ years of experience as a Sales Engineer or in an equivalent customer-facing technical role in cybersecurity, including 3+ years with ZTNA, SASE, remote access VPN or network security…
Added 1 hour ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
8+ years of experience as a Sales Engineer or in an equivalent customer-facing technical role in cybersecurity, including 3+ years with ZTNA, SASE, remote access VPN or network security…
Added 1 hour ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
8+ years of experience as a Sales Engineer or in an equivalent customer-facing technical role in cybersecurity, including 3+ years with ZTNA, SASE, remote access VPN or network security…
Added 1 hour ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 1 hour ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 1 hour ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 2 hours ago
Senior Juniper SRX Firewall Engineer
Symmetrio
Remote, United States
Symmetrio is recruiting a Senior Firewall Engineer to join the network security team of one of our large government customers. The Senior Firewall Engineer will support a primarily Juniper…
Added 2 hours ago
Solutions Architect
NuView
Remote, United States
Location: Remote in the Midwest or East coast area
Added 2 hours ago
Cyber Security Engineer (Application Security)
TherapyNotes.com
Remote, United States
TherapyNotes is seeking an experienced, hands-on Cyber Security Engineer to own application security across our SDLC and CI/CD pipeline. The right candidate brings deep expertise securing…
Added 2 hours ago
Cyber Security Engineer (Cloud Security)
TherapyNotes.com
Remote, United States
TherapyNotes is seeking an experienced, hands-on Cloud Security Engineer to secure our cloud infrastructure, containerized workloads, and infrastructure-as-code pipelines. The right…
Added 2 hours ago
Vice President of Technology
WorldVia
Remote, United States
…planning, coding, testing, code review, and deployment under engineer…
Added 4 hours ago
TT
Senior Solutions Engineer, Digital Native and Mid-Market
True Talent Solutions Partners
Remote, United States
- $147,000 to $175,000 USD / year
Join a cybersecurity solutions engineering team supporting digital native and mid-market customers. You will bring deep engineering expertise to technical sales cycles, helping…
Added 4 hours ago
EG
Cloud Engineer
Eliassen Group
Concord, NH
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 4 hours ago
EG
Cloud Engineer
Eliassen Group
Carson City, NV
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 4 hours ago
Sales Engineer, Carolinas
Torq
United States
We are looking for a Sales Engineer to build, implement and manage top standard SE strategy in an outstanding hyper-growth environment. In this role you’ll help our sales team to evangelize…
Added 5 hours ago
Fire Control Technician - Test Engineer
SEACORP
Middletown, RI
SEACORP is seeking a well-qualified Fire Control Technician - Test Engineer.
Added 5 hours ago
EG
Cloud Engineer
Eliassen Group
Bismarck, ND
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 6 hours ago
Cybersecurity Engineer
Early Care and Learning, Department of
United States
We are seeking a skilled and proactive Cybersecurity Engineer to serve as DECAL's lead technical resource for Security Operations Engineering and cybersecurity monitoring technologies. This…
Added 7 hours ago
Principal Radio Frequency Engineer
Canyon Aeroconnect
Prescott, AZ
…onsite at our facility in Prescott, AZ and is not eligible for remote…

ArcelorMittal USA LLC

IT Support Engineer

Cleveland, OH, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

Location: Cleveland, Ohio Cleveland-Cliffs is in search of an IT Support Engineer for its Cleveland Works operation. This is a full-time, on-site position. The IT Support Engineer maximizes the effectiveness of site technology by supporting and managing all user-facing equipment and related applications. A core part of this role is working the company's centralized desktop support queue - this position demands first-contact resolution, digging in to root cause, and closing tickets completely rather than passing problems along Summary of Responsibilities - Remain continually customer focused; follow up to ensure customer satisfaction. - Manage, troubleshoot, plan, prioritize, and track work efforts using the Cliffs ServiceNow ticketing system to ensure timely resolution of user requests and problems. - Commission and support user-facing hardware including laptops, desktops, peripherals, VoIP phones, mobile/portable devices, and printers. - Own a high volume of tickets in the centralized support queue, resolving requests from locations across the enterprise. Drive first-contact resolution: diagnose to root cause and close the ticket completely the first time, rather than reassigning or deferring it. - Provide basic user training when necessary. - Create and maintain appropriate documentation. - Identify user needs and present or implement solutions. - Manage the installation and routing of cabling (Ethernet, fiber) to connect network and server infrastructure; ensure proper cable management. - Coordinate and assist with annual hardware refresh deployments on-site; support remote imaging and configuration processes defined by the EUX team. - Maintain accurate inventory of all IT equipment located on-site. - Administer and support local servers (virtual and physical), storage, switches, wireless access points, VoIP phones, and network cameras within OneCliffs standards. - Support LANs, WANs, network segments, and intranet/internet connectivity at the site level. - Collaborate with existing and new vendors to support IT systems. - Participate in technical research and development to enable continuing innovation within existing and new technologies. - Perform work in accordance with Cliffs' best practices and policies. - Contribute to the value of the entire working team through thoughtful discussion and collaboration. - Work in close partnership with enterprise IT teams including EUX, Cybersecurity, Network, Server, and Telecom. - Understand and participate in safety-related topics and actions; follow established plant-based and IT-related safety practices at all times. - Provide off-hours support for critical incidents. - Occasional travel to other company locations may be required. - Perform other tasks as required. - Minimum Qualifications - Bachelor's Degree in a related field or equivalent experience. - Minimum 3 years' experience in a technical IT role with demonstrated skills in Active Directory administration, basic server and network administration (LAN/WAN, switches, wireless), Desktop and endpoint technologies, Wireless and mobility technologies and Physical hardware installation and cabling - Demonstrated first-contact, end-to-end ticket resolution-ownership of a problem until it is fully solved - Comfort working a high volume of varied, unfamiliar problems independently, with strong troubleshooting instincts and a genuine enjoyment of helping people - Strong communication skills, both written - Working fully onsite Preferred Qualifications - A+ Certification. - Network+ Certification. - Experience working in a manufacturing environment. - Experience with ServiceNow or similar IT ticketing platforms. The

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Skills

ServiceNow
Microsoft Active Directory
Network administration
LAN
WAN
Troubleshooting
A+
Network+

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