Patient Logistics Specialist

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Patient Logistics Specialist

Responsibilities

• Support the management of the Patient Logistics Function for Arcellx’s Clinical and future Commercial products to include, but not limited to:
• Mfg Slot Mgmt and coordination
• Patient Scheduling
• Patient enrollment
• Supply of materials to Clinical Sites
• Transportation of Patient Material and Products
• Coordination of patient samples for testing
• Provision of JIT packaging
• Coordination of FP Delivery
• Support the onboarding of clinical sites through the delivery and execution of:
• hospital training
• packaging instructions
• SOP, Form and process Development
• Manage external suppliers and service providers as required to support patient logistics operations and future growth opportunities.
• Track and Maintain Patient Logistics Metrics to include, but not limited to, Cycle Time, utilization, cancellations and reschedules and patient volume.
• Partner and support functional areas in the development of required Business systems that support the growth, maturity and expansion of Patient Logistics’ operations to include, but not limited to, Order Management, Inventory Management, COC/COI, AR, Invoice Generation, Production Management, BOM Management, Item Master Management, Purchase Order Management, CRM and more.
• Support and execute Computer System Validations
• Support and drive quality event investigations related to Patient Logistics Management
• Support developmental activities to include packaging validations, process qualifications, etc.

Requirements

• Strong Customer Service and Patient Focus
• Strong understanding of business systems, enterprise resource planning systems
• Minimum educational requirement is a BS
• Hands on experience in supply chain operations, logistics, trade compliance, materials management, warehouse / physical distribution, and customer order fulfillment is required
• Demonstrated ability to build trust and effective relationships/partnerships with peers and stakeholders
• Effective communication, presentation, decision making, influencing and negotiation skills.
• Extensive acumen in problem solving, managing priorities and commitment to quality & safety
• Highly collaborative team player who fosters open communication and facilitates mutual understanding and cooperation between all stakeholders