Job Description
The Student Worker, Customer Support provides customer support by proactively monitoring ArcBest shipments and quickly resolving problems as they arise.
Responsibilities
- Communicate shipment status to both internal and external customers.
- Find, recommend, and implement solutions to problems.
- Operate office machines, such as photocopiers, facsimile machines, voice mail systems, and personal computers.
- Type, format, proofread, and edit correspondence and other documents using computers.
- Other duties and projects, as assigned.
Requirements
Education:
- Pursuing Bachelor's Degree, required
Experience:
- No prior experience necessary
Computer Skills:
- Basic competence in phone skills, listening, and computer programs like Microsoft Office Outlook.
Competencies:
- Active Learning
- Flexibility and Adaptability
- Initiative
- Interpersonal Relationships
- Managing Multiple Priorities
- Problem Solving
Other Details
Work Hours:
- This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.
Travel Requirements:
Compensation:
- This is an hourly position paid biweekly.
About Us
ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across approximately 240 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.
An Equal Opportunity Employer M/F/Vet/Disability