Certified/Registered Medical Assistant

Job Title: Certified/Registered Medical Assistant Job Type: Full-time (hourly) Travel: 0-25%

Qualifications:

• High school diploma or equivalent
• Completion of Medical Assisting programs through an accredited college is required.
• Strong communication skills with the ability to work both independently and as part of a team

Job Summary:

Discover a rewarding career at Arcare. We are seeking an energetic, compassionate, and personable Certified/Registered Medical Assistant to join the Arcare team. The Certified/Registered Medical Assistant (CMA/RMA) works as part of the clinic provider team to assist providers in the delivery of primary health care services. The CMA/RMA provides limited direct patient services and performs specifically designated procedures as directed by a physician. All frontline clinical and/or nursing issues will be addressed by the Chief Nursing Officer/ Director of Nursing/Nurse Manager/Regional Clinic Manager.

Essential Functions:

• Prepares patients for examination including, the identification of the chief complaint, taking and recording vital signs, height, weight. May assist in taking the patient history, documenting the list of current medications. May make date entry in the electronic medical record.
• Performs routine laboratory duties assigned.
• Performs routine radiology procedures as assigned.
• Provides routine patient education as outlined in the clinical manual.
• Assists with procedures as assigned by the physician.
• The MA may NOT: 1. Start or administer IV fluid or IV medication. 2. Administer controlled substances/also cannot count or otherwise work with controlled substances. 3. May not call in medication orders for an MD, APRN, RNP, PA to a pharmacy.
• Administer immunizations after being signed off to do so.
• The Medical Assistant MUST: 1. Hold current CPR certification 2. Be checked off by the RN using the RMA checklist.
• Administrative Duties: 1. Assists with stocking the examination rooms and special treatment rooms with needed supplies. 2. Assists with chart reviews. 3. Completes monthly inventory and ordering of medical supplies.
• Staff Relations/Team Support: 1. Assists providers in healthcare activities, performance of diagnosis and/or therapeutic procedures. 2. Performs other necessary duties as required/assigned to meet the goal of improving patient care.
• Performance Improvement Activities: 1. Participates in the Center's TQI activities and performs duties as assigned. 2. Serves as Quality Champion for clinic as assigned.
• Safety/Infection Control Activities: 1. Ensures an appropriate environment for the administration of Health care by keeping the medical facility clean and safe. 2. Performs all job duties in compliance with ARcare Safety and Infection Control policies.
• Provide patient- centered care that incorporates culturally and linguistically appropriate services.
• Educate patients about health maintenance activities, adoption of healthy behaviors, and support services available in the community.
• Communicate with patients and families about health care issues and the importance of developing self- management goals and healthy behaviors.
• Assist in coordinating seamless transitions of patient care across multiple care settings by suing combined expertise of care team members.
• Employ active listening techniques during interactions with patients, families, and team members.
• Utilize quality data to identify process changes that will improve individual patient and population management.
• Use health information systems efficiently to manage and improve care at the individual and system levels and ensure the delivery of timely and accurate information.
• Participate in care team huddles to prepare and coordinate patient care activities.
• Incorporate quality indicators for specific disease states and /pr patient variables into patient care plans.

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.

Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:

· Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.

· No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)

· Company-paid employee medical, dental, and vision insurance.

· Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment.

· Company-paid life insurance and long-term disability coverage.

· 96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.

· 96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.

· Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday.

· 401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment.

· Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee’s position and job duties.

· Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties.

Loan Repayment Opportunities

Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.

Application Assistance:

If you need assistance with the application process, please email humanresources@arcare.net.

Equal Opportunity Employer:

Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.