Program Administrative Support Specialist - Curriculum

Job Description: The Program Support Specialist supports the Doctor of Physical Therapy (DPT) Program and provides critical logistical, organizational, and technical support to faculty and acts as a point of contact for associated faculty and students in the program. Strong organizational and communication skills are required, as is the ability to work well as part of a team. Familiarity with common productivity software is a must. This role requires occasional weekend coverage (10-12 weekend days per year).

Location: Glenside

Responsibilities:

Work closely with DPT Program and Pathway Directors, Program Manager, and faculty to support the administration of the Entry-Level DPT Program

• Maintain the department's online PT Calendar with lab and lecture sessions
• Schedule and participate in curriculum planning meetings
• Coordinate the organization, management and review of existing video assets
• Coordinate logistics for the creation, editing, processing, and deployment of new video assets
• Create and maintain assessment reports

Technology Support

• Coordinate technology updates and needs for all PT spaces
• Possess a working knowledge of computer, podium and microphone functions in all spaces; problem-solve as needed

Associated Faculty Support

• Serve as a point of contact for ~75 associated faculty teaching each semester and maintain current contact information
• Manage payment agreements (schedule A's)

Core Faculty Support for each course/module in the curriculum

• Post course materials for lectures and labs to Canvas for associated faculty
• Organize practical exam details for faculty and students
• Manage student flow during practical exams and simulations
• Manage ExamSoft testing software for all written and practical exams in the curriculum
• Coordinate testing arrangements with the DLS office for hybrid and residential students with accommodations
• Manage curriculum graduate assistant tasks
• Manage and update new faculty lectures

Coordinate space and equipment needs for labs and lectures

• Serve as an admin for the university calendar to moderate requests for PT spaces
• Manage CHS space calendar to communicate space usage with PA Dept
• Coordinate facility needs with University Conference Services for use of campus spaces beyond our assigned classrooms on an as needed basis, and approve use of PT-dedicated spaces by other university groups.
• Arrange for the use and return of loaner equipment from manufacturers each semester
• Coordinate with department graduate assistants for all daily lab and lecture needs

Support Department Events

• Coordinate faculty/equipment/IT needs for PT immersions
• Lead planning for first-day orientation for all hybrid and residential students
• Lead planning for Rebecca L. Craik Professional Achievement Day in the fall
• Provide support for other Department Events
• Coordinate support for continuing education courses held by the Department or itsaffiliates
• Other Duties As assigned.

Qualifications:

• Bachelor's degree or equivalent experience
• Minimum of one year of previous professional experience working in an academic or high-level administrative office
• Strong PC skills including demonstrated expertise in using Google applications, Microsoft Office applications, and other curriculum-related software. Skilled user of educational platforms and learning management systems as well as ability to apply those skills to new technology as needed.
• Must possess excellent oral and written communication skills, superior judgment and discretion in handling confidential information, and strong organizational aptitude
• Previous office experience and ability to work as a committed team member with a willingness to help out where and when needed
• Must possess mature judgment, professional demeanor and appearance, and possess cross-cultural sensitivity
• Demonstrated ability to effectively solve problems and initiate and implement projects independently
• Candidate must also be very detail-oriented, with the ability to handle multiple assignments concurrently and to work efficiently and accurately within deadlines
• Must be a self-starter; possess a positive working attitude, excellent prioritization, problem-solving and decision-making skills; confidentiality, tact, patience, willingness to help and diplomacy are critical features of this position
• Ability to move about campus and other locations, with or without reasonable accommodation.
• Physical ability to include standing and/or walking for long periods, bending, kneeling and stooping, manual dexterity, and ability to lift and carry up to 30 pounds, with or without reasonable accommodation.

Application Instructions:

• Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.
• Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.

Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based, authentic educational experience by placing students at the center. The Institute of International Education has consistently ranked Arcadia first in the nation for study abroad, and the Princeton Review has ranked Arcadia among the "Best in the Northeast" for 10 consecutive years. The University's graduate programs in Physical Therapy, Physician Assistant, Education, and Public Health are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and a top performer for social mobility. Arcadia is home to a close-knit and welcoming community that supports students throughout their journey. Arcadia's quality academic programs, unique approach to a liberal arts education, and supportive community guide students toward degree completion and career success. Learn more about our vibrant community at www.arcadia.edu.

We welcome candidates who can contribute to the excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our values in their work.

At Arcadia University, our Lived Values are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates who embrace those values. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.

Arcadia offers a competitive benefits package that includes excellent healthcare, generous tuition benefits for employees and their families, retirement benefits, health and wellness programs and resources, and much more.

Position Code: AC293A