Shift Manager

Job Description

We are looking for a Shift Manager to oversee all shift operations, including welcoming and serving customers. An ideal candidate is eager to learn, has open availability, and a positive attitude. No experience is required - if you are the right fit for the job, we will train you. Quick service restaurant experience is preferred, but not required.

Responsibilities

• Delegate tasks to restaurant staff and supervise their performance
• Help staff resolve on-the-job challenges
• Balance the cash register at the end of the shift
• Ensure client satisfaction and gracefully handle any complaints
• Open or close the restaurant (when responsible for the first or last shift)
• Report maintenance and training needs

Skills

• Availability to work different shifts, including weekends
• A customer service approach with the ability to manage complaints with professionalism
• Excellent organizational skills
• Team management abilities

Company Introduction The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.