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POUGHKEEPSIE, NY
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Arby's

Shift Manager

Kingsport, TN, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

COMPANY OVERVIEW: Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby’s® operating restaurants across 344 locations in 20 states. We’re guided by our values: The letters AES stand for more than just our name. They stand for what we truly believe – our “Attitude Equals Success”. As with any goal we will set, our Attitude about achieving those goals can Equal our Success. We Offer

Part Time Shifts
Health Insurance
PTO
Employee Rewards & Recognition Program!

What will you do? As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will have full accountability for restaurant operations during shifts when management is not present. Top 5 Job Responsibilities

Ensure team members provide outstanding service to satisfy guests
Assist management with training and coaching team members
Utilizes AES systems to run a great restaurant on all shifts
Implements restaurant controls, especially cash and inventory
Sets and meets restaurant goals for service, operations and financial results

AES is very goal oriented. As the Shift Manager you will work with the General and Assistant Manager to achieve high performance in areas such as,

Restaurant Operations
Guest Satisfaction
Customer Service
Speed of Service
Quality Control
Workplace Safety
Utilizing all systems and tools, including the Systems Board, RTI Task Lists
Following all government regulations, employment law, food safety and operations policies and implement all accounting controls

Whether you’re looking for a change in your career or taking the first step, AES is a goal oriented company where you can develop your skills. We look forward to hearing from you!

If you’re an ideal candidate you excel in these areas:

Treating others with and communicating with respect
Coaching and Developing others
Emotional Resilience and Patience
Leadership
Working in a fast-paced environment and thinking on your feet
Holding yourself to high standards of integrity and customer satisfaction
P&L Management
Operations Management
Restaurant Management
Managing Food Cost & Labor Cost

At AES, our vision is to be our guests’ favorite fast food destination.

Requirements

Must have a reliable vehicle and valid driver’s license Must be ServSafe certified or capable of obtaining certification.

Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 50lbs Ability to climb ladders for general maintenance Ability to perform the following motions

Bending
Squatting
Twisting
Pulling
Reaching

EEO Statement AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. E-Verify AES participates in E-Verify.

Employer: AES Restaurants

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