Receptionist

NORTHAMPTON Receptionist Arbor Associates is seeking a dependable and professional Receptionist to join our Belchertown team on a Monday through Friday schedule. This is a front-office clerical role in a behavioral health and education setting. While our clients and programs serve children, this position does not involve direct work with children - candidates should simply feel at ease in an environment where children may be present. Responsibilities Greet and direct visitors, clients, and staff in a courteous and professional manner Answer and route incoming telephone calls using proper telephone etiquette Manage front-desk operations and maintain a welcoming office environment Perform clerical tasks including data entry, filing, correspondence, and scheduling Prepare and format documents using word processing software Support administrative staff with general office duties as needed Job Requirements Qualifications Minimum 2 years of clerical assistant or receptionist experience preferred Strong verbal and written communication skills Professional interpersonal skills with a welcoming, composed demeanor Proficiency in word processing applications (Microsoft Word or equivalent) Familiarity with multi-line phone systems and professional telephone etiquette Comfortable working in a behavioral health and education environment where children may be present Organized, detail-oriented, and able to manage multiple tasks simultaneously