Sr. Product Manager - Document Intelligence Application

Job Description

Senior Product Manager - Documnet Intelligence Application

Document Intelligence is Aramark's capability for automatically extracting, structuring, and surfacing key information from business documents - contracts, amendments, labor agreements, SOWs, vendor documents, and internal reports - in place of slow, manual document review. Its goal is to help the business capture revenue that would otherwise go unrecovered, surface risk hidden in contract language, and give teams clear visibility into obligations, deadlines, and billing accuracy.

The Senior Product Manager is a hybrid product management and product ownership role, reporting into Technology/IT leadership. This person owns the multi-year product vision, strategy, and lifecycle as well as day-to-day execution - backlog management, sprint delivery, and stakeholder alignment - and is accountable for the product's business results across Enterprise Aramark. The role serves as the connective tissue between Aramark's Lines of Business, Legal, Technology, and platform vendors to deliver measurable value against revenue leakage, risk, obligation tracking, and billing accuracy.

Job Responsibilities

Product Vision, Strategy & Lifecycle

• Own and continuously evolve the multi-year (1–3 year) product vision, strategy, and roadmap - including user experience, features, and underlying technology - anticipating Aramark's needs and market shifts, and recommending architecture or platform changes to technology leadership when warranted.
• Manage the product through its full lifecycle, from initial pilot to a planned enterprise-wide rollout; own go/no-go decisions on releases and expansion waves, weighing long-term impacts on cost, risk, and adoption.
• Own the value framework and business results (revenue recovery, pricing optimization, manual-review reduction, bid/FOIA win-rate), report progress against the business case, and adjust strategy when results fall short.

Backlog, Delivery & Executive Engagement

• Own, prioritize, and groom the product backlog; write clear epics, stories, and acceptance criteria, and partner with engineering/delivery teams in sprint planning, reviews, and retrospectives.
• Make day-to-day trade-off calls on scope, sequencing, and priority within sprints.
• Advise executive leadership and SteerCo on product scope, strategy, investment, and key decisions, adapting complex technical and legal trade-offs for non-technical audiences and building support for recommendations.

Stakeholder Engagement & Enablement

• Serve as the primary advisor to LOB and Legal leaders, translating business needs into product requirements and governance needs (naming, retention, SME ownership, filing) into product decisions, and resolving competing priorities across business units.
• Build the right engagement model with the user community and LOBs for continuous feedback and ongoing product lifecycle input.
• Own product documentation and enablement plans, and coordinate directly with business users to ensure successful adoption of the product.

Vendor, Platform & Governance

• Own relationships with platform vendors - current and future - and make build vs. buy recommendations to technology leadership that account for long-term cost, scalability, and vendor risk, consistent with the principle of configuring and learning before building.
• Own the product's application layer and the approach for supporting LOB-specific customization, building it into the roadmap where it makes sense and keeping the platform scalable across the enterprise.
• Ensure document ingestion, storage, data handling, and security practices meet enterprise governance and legal requirements.

Qualifications

• 8+ years of experience in product management, product ownership, or a related role, including at least 3 years owning a product end to end (strategy through delivery and adoption).
• Proven track record of setting product vision and strategy, managing backlogs, and delivering measurable business results, ideally scaling a product from pilot to enterprise-wide adoption.
• Experience working across UX, engineering, legal, and business teams, with the ability to influence without direct authority.
• Comfort operating in a matrixed enterprise environment, with working knowledge of document intelligence / IDP concepts (extraction, RAG, NL search), contract lifecycle management (CLM) fundamentals, and experience managing or configuring third-party SaaS/AI platforms.
• Strong written and verbal communication skills, including a track record of advising senior and executive audiences (SteerCo-level) and influencing decisions on complex matters.
• Bachelor's degree in Information Technology, Business, Management, or a related field.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.