Business Operations Manager

Job Description

Aramark Facilities Management at the University of Pennsylvania is seeking a highly organized, strategic, and results-oriented Business Operations Manager to provide leadership and oversight of business operations supporting one of Aramark's premier higher education accounts. The Business Operations Manager serves as a key member of the Facilities Management leadership team and plays a critical role in supporting financial performance, workforce administration, compliance, reporting, payroll operations, and business process improvement.

Job Responsibilities

Financial Management & Business Analysis

• Lead monthly financial reporting, forecasting, budgeting, and variance analysis processes.
• Monitor labor expenses, productivity metrics, operating costs, revenue performance, and key financial indicators.
• Support annual operating budgets and monthly financial projections.

Human Resources & Employee Support

• Support employee relations initiatives and workforce engagement programs.
• Coordinate onboarding, recruitment support, workforce planning, and employee development.
• Maintain confidential personnel information and support leadership with workforce initiatives.

Business Operations & Administrative Leadership

• Oversee daily administrative operations and payroll administration processes.
• Coordinate weekly, monthly, quarterly, and annual management reporting requirements.
• Support process improvement and implementation of new technologies.

Leadership & Strategic Partnership

• Serve as a trusted advisor and business partner to operational leadership.
• Support strategic initiatives, special projects, and operational priorities.

Qualifications

QUALIFICATIONS

• Bachelor degree or equivalent experience.
• Five years of progressive experience in business operations, finance, HR, or administration.
• Strong communication, analytical, and organizational skills.

Why Join Aramark at Penn?

This position offers a unique blend of financial management, operational support, human resources partnership, and business leadership within one of Aramark's flagship higher education accounts.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.