Assistant General Manager

Job Description

The Assistant General Manager manages the day-to-day operations of the Commissary by effectively managing Warehouse Managers, Supervisors, Leads, Drivers and Warehouse Workers, interfacing with Amtrak personnel. As a senior leader in the operations function, the Assistant General Manager implements and drives strategies to achieve Company and client objectives. The Assistant General Manager has full ownership of the operations in the General Manager’s absence.

COMPENSATION: The Hourly rate for this position is $75,000 to $100,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

Job Responsibilities

Leads and develops Warehouse Operations Managers and warehouse teams to improve performance, operational efficiency, safety, and service quality while fostering a strong recognition and safety culture.

Oversees all warehouse and commissary operations, including inventory management, product receiving and distribution, WIMS utilization, warehouse layout optimization, and compliance with SOPs and operational standards.

Manages recruiting, hiring, training, coaching, performance management, succession planning, and development of warehouse leadership and staff.

Ensures daily operational execution, labor management, schedule adherence, overtime control, payroll support, wage and hour compliance, and maintenance of operational records and documentation.

Partners with the General Manager to drive continuous improvement, workforce planning, process enhancements, service excellence, and operational readiness for seasonal and business changes.

Promotes a culture of safety through audits, observations, incident investigations, root cause analysis, safety committees, security monitoring, and compliance with company safety programs and regulations.

Maintains compliance with federal, state, local, DOT, FDA, labor, and collective bargaining requirements while enforcing company policies, procedures, and ethical standards.S

erves as a liaison with clients, operations councils, and cross-functional teams to strengthen partnerships and resolve operational challenges.

Supports audits, business process compliance initiatives, administrative functions, payroll processes, HR activities, vacation and shift bidding, and warehouse data management.

Facilitates communication across all organizational levels and leads employee engagement initiatives, recognition programs, and management meetings.

Qualifications

• At least 3-5 years of relevant experience leading an operations team.
• Key experience in the following categories is an asset: customer service leadership, foodservice or route sales operations, performance management, training and development of front line managers/personnel.
• Bachelor's degree preferred.
• Must have a valid driver's license and be able to obtain DOT certification to operate DOT regulated vehicles.
• Client interaction, communication, organization/time management, multi-tasking, detail-oriented, accuracy-driven and proficient computer skills are critical to success in this role.
• The ability to work efficiently and independently is important as well.
• Must have familiarity with inventory control procedures and experience handling perishable products
• Industry background to include vending, food service, route distribution (e.g. uniform distribution or customer products), retail.
• Must be able to work various shifts of a 24/7 operation.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.