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Manager, Product Support
Hearst
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The Finance Engineering Manager serves as the primary finance business partner to the Engineering organization, providing financial leadership and governance across the capital investment…
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Acquisition Planning Manager
RSI EnTech, LLC
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- $120,000 to $150,000 USD / year
Participate in hiring process for new staff, as requested by the Acquisition Services Manager.
Added 1 min ago
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Acquisition Planning Manager
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Grand Junction, CO
- $120,000 to $150,000 USD / year
Participate in hiring process for new staff, as requested by the Acquisition Services Manager.
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AMUS Manufacturing Engineer
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…the procedures and equipment involved in the manufacturing process. This position reports to the Production Manager. Annual SMART Goals will be assigned to evaluate the effectiveness of the…
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Supervisory Interdisciplinary
U.S. Army Corps of Engineers
Vicksburg, MS
- $89,508 to $163,514 USD / year
…and Development Center (ERDC), Environmental Processes and Engineering Division in the Environmental Laboratory. As Chief, Environmental Engineering Branch you will be responsible for…
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Senior Test Engineering Manager
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We have an immediate need for a Senior Engineering Manager on our Engines and Power Systems - Test Services Team to lead the team responsible for our engineering infrastructure for our…
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Senior Lead Technical Marketing Manager, Cybersecurity
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Quality Engineer Manager
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…Working cross-functionally with Corporate Quality, Operations, Engineering, Supply Chain, and Procurement, and directly with suppliers when required, the Quality Engineering Manager ensures…
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Loan Specialist (Agricultural)
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This position assists the Farm Loan Manager in administering farm loan programs in a USDA Service Center serving one or more Counties.
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Security Specialist
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Redstone Arsenal, AL
- $130,987 to $197,200 USD / year
Acquisition & Program Protection: Experience integrating system security engineering, program protection planning, and physical security requirements into complex systems or weapons…
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Quality Manager
RTC Aerospace
Fife, WA
The Quality Manager leads the Quality function for a complex aerospace CNC precision machining operation on flight-critical commercial and defense programs. This role leads the site’s…
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Facilities Manager, HQ & Retail
Vuori, Inc
Carlsbad, CA
- $80,000 to $103,000 USD / year
The Facilities Manager, HQ & Retail will oversee building and ground maintenance, operate and maintain general maintenance functions, and ensure security and emergency preparedness…
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Underground Field Inspector B6
natgridProd
Bellmore, NY
EDUCATION: High school, and at least one college-level course in each of the following subjects: math, drafting, engineering, and physics. Courses must be taken from an accredited…
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Controls Program Manager
GE Gas Turbines (Greenville) L.L.C.
United States
Guide internal and external execution teams through the NPI Development Process, assuring proper adherence to engineering policies and procedures.
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Technology Manager Mechanical Structures and Durability
GE Vernova Operations LLC
United States
Activities aimed at proving a concept to be valid or technically feasible by the application of scientific and engineering methodologies. Work in this family typically has the objective of…
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Registered Nurse/Coordinator Patient Care Service - Med Surg/Telemetry - Full Time, Evening- Jefferson Bucks
Jefferson Health Northeast
Bucks County, PA
- Full-time
With a commitment to patient- and family-centered care, the professional nurse uses the nursing process in ways that values the uniqueness of each individual and addresses the physical,…
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Portfolio Manager - Services
Honeywell
Houston, TX
- $150,000 to $170,000 USD / year
The Aftermarket Portfolio Manager will drive the growth and profitability of the Aftermarket business, one of Honeywell Sundyne’s primary growth value drivers. This role leads the…
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Senior Chemical Engineer
Chemours
Fayetteville, NC
…team and will report to the Monomers Manufacturing Technology…
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Consumer Safety Inspector
Food Safety and Inspection Service
Delphi, IN
- $41,115 to $80,991 USD / year
Added 7 mins ago
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Consumer Safety Inspector
Food Safety and Inspection Service
Cincinnati, OH · Coldwater, MI · Dalton, OH
- $40,736 to $80,243 USD / year
Added 7 mins ago
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Supervisory Aircraft Pilot
Federal Aviation Administration
Fort Worth, TX · Kansas City, MO · Wichita, KS · Des Plaines, IL
- $112,283 to $173,980 USD / year
The incumbent serves as the Supervisory Aircraft Pilot (Flight Test) Section Manager, directly supervising multiple employees and/or multiple organizational units. Responsible for assuring…
Added 7 mins ago
VH
Biomedical Equipment Support Specialist (HTM)
Veterans Health Administration
Hines, IL
- $46,109 to $109,893 USD / year
…medical equipment. Biomedical support requires the application of engineering and mechanical concepts and methodology to provide lifecycle management and technical support of diagnostic,…
Added 8 mins ago
Product Manager II - NEA
NextEra Energy
Juno Beach, FL
We are seeking a Product Manager to lead the strategy and delivery of AI-powered products within our NextEra Analytics organization. In this role, you will define and deliver solutions that…

Aptiv

Customer Service Representative

Houston, TX, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

We always do the right thing, the right way.

Job Title: Customer Service Representative

Job ID: 754

Location: Houston, Texas Onsite

Department: Sales

Reports To: Oscar Meza Sales Manager

Job Type: Full Time

Compensation: DOE

Summary:

At Aptiv Interconnect, we inspire the world’s most innovative teams by doing the right thing, the right way. We are seeking a strategic customer service representative. The Customer Service Representative will serve as a pivotal point of contact for both internal teams and external customers. This role will be part of the internal customer support team, supporting quoting and order entry, administrative tasks, and addressing customer service issues to ensure smooth operations and exceptional customer satisfaction.

Leadership & Core Responsibilities:

Maintaining strong, positive relationships with customers by delivering exceptional customer satisfaction and loyalty
Prepare and distribute sales related documents such as quotations, invoices, and reports to support customer transactions
Efficiently entering customer orders into the system, ensuring all details are captured accurately
Fielding customer inquiries and concerns, providing prompt and professional solutions-oriented support
Collaborating with Engineering, Production, Planning, and Shipping teams to identify any potential issues that could impact production scheduling
Regularly track the status of customer orders and proactively provide updates, keeping customers informed throughout the process
Work closely with Engineering, Production, Planning and Shipping teams to resolve customer issues and ensure smooth order management
Collaborate with Inside Sales Managers and other internal resources to escalate and resolve customer issues
Provide insights and updates to Sales to help drive team success and meet customer expectations
Research customer complaints and issues, and provide solutions that enhance customer satisfaction
Monitor and track sales activities, prepare relevant reports, and contribute insights that support the sales strategy
Take initiative in addressing customer concerns, ensuring issues are resolved quickly and effectively to maintain a positive customer experience
Proactive account maintenance, such as On Time Delivery Report review, Quote Follow ups as well as Order Booking review
Demonstrate Aptiv's core values of Think and Act Like Owners, One Team, & Play To Win (TOP).

Position Requirements:

Education & Technical Qualifications

A high school diploma or equivalent is required, with a preference for a degree in Business Administration or a related field
Previous experience in a sales support or administrative role in manufacturing or related industry preferred.
Experience with Rail Mass Transit, Marine Oil & Gas industry experience is preferred.
Excellent communication and interpersonal skills, enabling professional interaction with customers and stakeholders.
Regulatory Compliance: U.S. Citizenship, security clearance, or other legal/export control requirements apply.

Certifications & Competencies:

Strong organizational skills and attention to detail are critical, as you will manage multiple tasks and priorities effectively
Proficiency with Google workspace (Gmail, Drive, Sheets, Docs, Slides) is required to manage documentation and collaborate with teams
Ability to work independently and as a part of a team in a fast-paced environment
Familiarity with sales processes and customer service principles will be key to effectively supporting customers and internal teams

Compensation, Benefits & Legal:

Total Rewards & Compensation

Benefits & Perks: Employees receive a comprehensive benefits package featuring health coverage, 401(k) with company match, paid time off, and career development resources.

Systems Proficiency:

Google Workspace, ADP Lyric, ERP System.

EEO Statement

Aptiv is an Equal Opportunity Employer (Minorities/Women/Protected Veterans/Individuals with Disabilities). We adhere to all federal, state, and local laws governing non-discrimination and strictly prohibit workplace harassment of any kind.

Internal Eligibility Criteria

To be eligible for an internal transfer or promotion, employees must have at least 12 months of service in their current role and must be in good standing (not currently on a Performance Improvement Plan or have received a formal disciplinary warning within the last 6 months).

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More about this job

Skills

Customer service
Sales
Schedule production
Research
Sales activities
Customer experience
Communication skills
Interpersonal skills
Regulatory compliance
Organizational skills
Attention to detail
Google Workspace
Google Gmail
Google Docs
Google Slides
Documentation
Work independently
Sales department processes

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