Jobs in the United States

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Manager, Data Operations
Liberty Mutual
Seattle, WA · Columbus, OH · Boston, MA · Portsmouth, NH · Plano, TX
Familiarity with modern pipeline and orchestration tools such as dbt and Airflow
Added just now
Senior Director I, Modeling Data Pipelines
Liberty Mutual
Seattle, WA · Columbus, OH · Boston, MA · Portsmouth, NH · Plano, TX
Requires deep knowledge of modern data pipelines and feature management practices, including tools such as dbt, Snowflake, and Databricks, and advanced application of those practices to the…
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Associate Attorney - Special Investigation Unit and Liability
Liberty Mutual
Buffalo, NY · East Syracuse, NY · Rochester, NY
Proficient in e-discovery, case management systems, and basic legal analysis tools.
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Senior Specialist, Drug Product Operations
Merck
Wilmington, DE
Experience in a risk-based approach to manufacturing through use of tools such as FMEA.
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Director, Global Clinical Supply, Due Diligence and Integration (Hybrid)
Merck
West Point, PA · Rahway, NJ · North Wales, PA
Drive process optimization initiatives and tools to support continuous improvement of asset integration activities.
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Respiratory Sales Specialist-Kentucky
Merck
North Wales, PA · Kentucky, KY
Monitor business performance against objectives using company tools to support effective planning and sales impact.
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Director, Data Science - Hybrid
Merck
North Wales, PA · Cambridge, MA · Rahway, NJ
…collaboration, and advance innovation in analytical methodologies, tools, and…
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Construction Project Manager
Bertelsmann-Jobs
Louisville, KY
…mindset and can quickly adapt to new technologies and software tools to drive…
Added 1 min ago
Title III S4 Project Director and Center for Teaching and Learning Excellence Director
Minnesota State College Southeast
United States
Plan and facilitate workshops/ learning circles/ duty day activities on effective use of the LMS and 3rd party tools for student engagement, regular and substantive interaction,…
Added 1 min ago
Solution Architect, Identity Security - GSI (US)
Cyera
Remote, United States
…Salesforce) and hands-on experience with Infrastructure as Code tools (Terraform, CloudFormations) and scripting (Python). A good understanding of IAM, machine learning and generative AI…
Added 1 min ago
Housing Program Manager
New Moms
Chicago, IL
…outcomes, using data from case management systems, digital coaching tools, surveys, and other resources to strengthen services. Ensure program goals and contractual benchmarks are met,…
Added 1 min ago
Assistant Director, Leadership Annual Giving
University of Chicago
Chicago, IL
The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.
Added 1 min ago
Software Engineer
SolarWinds
Austin, TX
…you will build and improve the services, integrations, and developer workflows that make those capabilities useful, secure, and…
Added 1 min ago
Solutions Design Manager
DHL
Westerville, OH
…displaying a customer-centric focus. Assists in development of tools, processes, and team…
Added 1 min ago
D
Quality Technician I
DHL
Waddell, AZ
- $22.55 USD / hour
…to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of…
Added 1 min ago
D
Quality Technician I
DHL
Waddell, AZ
- $22.55 USD / hour
…to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of…
Added 1 min ago
D
Quality Technician I
DHL
Waddell, AZ
- $22.55 USD / hour
…to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of…
Added 1 min ago
AI Native Software Engineer
Greenway Health
Remote, United States
Experience with GitHub Copilot, Cursor, ChatGPT, Claude, Gemini, Amazon Q Developer, or similar tools.
Added 1 min ago
Lead Engineer - Civil
Default Brand
Bismarck, ND
Demonstrates openness to innovation by embracing and applying evolving technology and AI tools to enhance workflows, solve problems, and drive continuous improvement.
Added 1 min ago
LM
Mobile Dog Groomer
Lilly's Mobile Dog Grooming
Los Angeles, CA
- $27 to $38 USD / hour
All Tools & Supplies Provided - shampoos, scissors, clippers, finishing products & more
Added 1 min ago
G
Light Assembly Worker- Battery Packs
G.Z.Q.S.O.
Farmington Hills, MI
- $1,600 to $2,200 USD / year
…packs at a workstation using detailed instructions, precision tools, and specialized equipment. Employees will work with small components that require careful handling, accurate placement,…
Added 1 min ago
UR
Physical Therapist Assistant
Upstream Rehabilitation
Fort Worth, TX · Ft. Worth, TX
- $29 to $35 USD / hour
At Peak Physical Therapy, part of the Upstream Rehabilitation network, you’ll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern…
Added 1 min ago
Chief Information Officer
Promega
Madison, WI
Added 1 min ago
Research Scientist, Screening
Promega
Madison, WI
13. Demonstrate daily proficiency with AI tools (Claude, Copilot, or equivalent) for literature research, documentation, protocol development, and data support. Verify AI outputs critically…
Added 1 min ago
Principal AI Architect
LPL Financial Corp
NY · Austin, TX
Architect registry and lifecycle patterns for models, prompts, tools (including MCP), and agents (e.g., Draft → Active → Suspended → Retired), including version promotion and kill-switch…

Aptean

OTC Billing/Data Specialist

Alpharetta, GA, United States

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Job details

Apply by: Nov 9, 2027
Experience: 0–2 years of experience
Posting language: English
Posted: Nov 9, 2024

Original job description

Overview

OTC Billing/Data Specialist

We're seeking a detail-oriented, technically curious OTC Billing/Data Specialist to own end-to-end resolution of our most complex, high-impact billing/data issues. This role sits at the intersection of data investigation, systems thinking, and customer advocacy - using AI tools and data analysis to find root causes faster, fix them permanently, and scale what we learn across the order-to-cash lifecycle.

Key Responsibilities:

Investigate and resolve customer billing/data issues across the OTC (Order-to-Cash) process, supporting our customer advocacy team with complex and high impact issues.
Take full ownership of cases from intake to closure, including clear, proactive customer communication throughout, adhering to tight SLAs.
Build and maintain internal knowledge base content, including structured documentation that can feed AI-assisted triage/self-serve tools for lower-complexity cases.
Contribute to ongoing automation efforts - identifying which parts of the resolution workflow can be templated, automated, or AI-assisted, and partnering with Business Systems on implementation.
Use CRM (Salesforce) and billing systems (Sage Intacct) to track, analyze, and resolve discrepancies.
Own the review and distribution of our professional services invoices, ensuring VAT has been correctly applied.
Support OTC activities where needed.

About You

You are customer-focused, detail-oriented and accurate. You communicate clearly and professionally, solve problems analytically, organize multiple cases and work effectively with cross-functional teams in a deadline-driven environment.

Qualifications

Bachelor’s degree in Business, Accounting, Economics, Management Information Systems or a related field
0–2 years of experience
Strong interest in quote-to-cash processes and operational problem solving
Excellent customer service and clear, professional communication skills

Familiarity with Salesforce and Sage Intacct, or willingness to learn these systems

What’s in it for you?Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About ApteanAt Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” –TVN ReddyAptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.

Disclaimer: This position is intended for direct applicants only. No agencies or third-party recruiters, please. Unsolicited agency submissions will not be considered.

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