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Engagement Manager - IT/Data (Pharma/Life Sciences Industry REQUIRED)
TEKsystems
Parsippany, NJ
- $37 to $40.86 USD / hour
· Partner with Product, Project Management, Operations, Commercial, ClientServices, Development, and Business teams.
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Senior Manager - Training & Quality Assurance
Dow Jones
PRINCETON, NJ
…globally. You will report to the Vice President of Customer Support Operations and be based in our New Jersey…
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Data Engineer, Clinical Operations
Bristol Myers Squibb
Princeton, NJ
…Development (GDD) IT group - specifically within the Cross Study Operations and Specimen Management…
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Senior Learning Manager, US Oncology Commercialization Learning
Bristol Myers Squibb
Princeton, NJ
…colleagues from several functions (e.g. Sales, Marketing, Sales Operations, Medical, Legal, Compliance, etc.) to strategically address business needs and ensure that we deliver on our…
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Senior Contract Management Specialist – Ironclad CLM - Manager
Cognizant
Newark, NJ
- $120,000 to $130,000 USD / year
Partner with legal, procurement, sales, finance, and operations teams to gather business requirements and translate them into scalable workflows, launch forms, conditional logic, contract…
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Senior Contract Management Specialist – Ironclad CLM - Manager
Cognizant
Newark, NJ
- $120,000 to $130,000 USD / year
Partner with legal, procurement, sales, finance, and operations teams to gather business requirements and translate them into scalable workflows, launch forms, conditional logic, contract…
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Strategy and Transformation Sr Management Consultant - Insurance
IBM
JERSEY CITY, NJ
…chain processes. Your focus will be on optimizing insurance operations, including core insurance back-office transformations, to drive business growth and…
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Senior Back End Engineer
TEKsystems
Jersey City, NJ
- $70 to $85 USD / hour
by 2028. MCC-Field is the next-generation field application, serving site operations, third-party contractors, and preventive maintenance teams across
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North America Asset Services Manager Senior Vice President
Citigroup
Jersey City, NJ
…programs, collaborating with Product, Technology, and Global Operations to advocate for regional priorities, implement AI-driven tooling, drive workflow efficiency, and elevate the client…
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Software Engineer II
JPMorgan Chase
Jersey City, NJ
…stakeholders to ship measurable improvements in performance, developer experience, and operational stability. You will learn continuously, contribute ideas, and help set a high bar for…
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Lead Software Engineer - Automation & Development
JPMorgan Chase
Jersey City, NJ
Strong understanding of data sensitivity and secure handling practices when using AI-assisted workflows and developer tooling
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Senior Lead Software Engineer - Security Platforms
JPMorgan Chase
Jersey City, NJ
…influencing product design, application functionality, and technical operations while actively contributing to the broader engineering…
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Wealth Management - Data Owner - Senior Associate
JPMorgan Chase
Jersey City, NJ
Join a collaborative team focused on ensuring data effectively supports business operations, business objectives, and advanced analytics. Partner with technology and business teams to…
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Software Engineer II
JPMorgan Chase
Jersey City, NJ
…stakeholders to ship measurable improvements in performance, developer experience, and operational stability. You will learn continuously, contribute ideas, and help set a high bar for…
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Wealth Management - Data Owner - Senior Associate
JPMorgan Chase
Jersey City, NJ
Join a collaborative team focused on ensuring data effectively supports business operations, business objectives, and advanced analytics. Partner with technology and business teams to…
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Sr Lead Software Engineer – Java & Trading Platform
JPMorgan Chase
Jersey City, NJ
…influence product design, application functionality and technical operations, ensuring the architecture supports the trading platform's multi-asset capabilities (equities, fixed income,…
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Sr. Manager, Full Time, Days, Call Center Opns, Morristown, NJ
Atlantic Health System
Morristown, NJ
- Full-time
The Senior Manager, Call Center Operations is responsible for leading the strategic vision, operational performance, growth, and transformation of the Contact Center. The Senior Manager…
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Corporate Accounts and Precision Medicine Orchestrator, Rare Hematology
Sanofi Group
Morristown, NJ
· Serve as the primary operational liaison between the PME, KAM, and CAD teams and GTMC, including the IT and Operations teams that support CRM, reporting, and analytics.
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Director, Strategic Projects
Sanofi Group
Morristown, NJ
5+ years of work experience at a Pharma, diagnostics, or a digital health company in a commercial or business operations function.
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Data Center Facilities Operations Technician IV – General (IC4/OPX)
Oracle
Trenton, NJ
- $91,400 to $187,000 USD / year
As a Facilities Operations Technician IV– General , you will support and independently contribute to the reliability, safety, and lifecycle performance of mission-critical facility systems…
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Director, Data Center Facilities Services - Michigan
Oracle
Trenton, NJ
- $146,300 to $306,400 USD / year
As Director, Data Center Facilities Operations & Services, you will lead the service delivery organization responsible for maintenance execution, vendor performance, field readiness, and…
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Territory Executive - Illinois
PagerDuty
Trenton, NJ
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents…
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Clinical AI Technical Integration Specialist
GovCIO
Trenton, NJ
…environments. This role operates at the intersection of technical operations, clinical workflows, and digital health innovation, supporting interface testing between VistA and Ambient AI…
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Principal Business Analyst
Oracle
Trenton, NJ
- $80,000 to $187,000 USD / year
Our insights are used by external customers, Sales, Customer Success, Finance, and operations teams. Our toolkit includes SQL Developer, Excel, Oracle Analytics Cloud Data Visualization…
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Lead Kubernetes Architect (AKS and GKE)
Humana
Trenton, NJ
…security controls, automation, observability, AI/ML-enabled operations, and GitOps-driven delivery patterns supporting Humana’s Cloud Platform…

Aptean

Account Manager

UNAVAILABLE, United States

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Job details

Apply by: Nov 6, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

Are you ready for what’s next, now?

We’re looking for an Account Manager, AI to join us remotely in the US. The position is fulltime. You’ll join an awesome team to support our growing customer base.

About the role The Account Manager, AI is responsible for managing and growing relationships across an assigned portfolio of existing Aptean customers, with a particular focus on identifying opportunities where AI and Aptean's broader solutions can address evolving customer needs. This role serves as a key point of contact for customers, building strong relationships with influencers and decision-makers, developing a thorough understanding of their business goals, and driving retention and expansion opportunities.

Key Responsibilities:

Take an AI-first, solution-oriented approach to understanding customer requirements and identifying opportunities where AI can deliver meaningful business value
Manage and strengthen relationships with influencers and decision-makers across assigned customer accounts to promote customer loyalty, retention, and long-term growth
Identify and close expansion opportunities across AI agents, SaaS conversions, additional Aptean products, add-on licenses, upsell modules, and next-version upgrades
Maintain a thorough understanding of each customer's business goals, priorities, current projects, and key issues to support strategic account management and identify future opportunities
Optimize your customer portfolio, prioritize accounts, and develop and maintain strategic account plans, quotes, pipeline, and forecasts
Manage revenue and bookings quotas and participate in regular forecast reviews for your assigned territory
Identify and manage Aptean Ascent business situations and engage the appropriate internal teams to support customer needs and opportunities
Partner cross-functionally with Sales Engineering, Customer Success, Product, and other Aptean teams to facilitate smooth transitions, escalations, contracts, and customer engagements
Coordinate and facilitate technical presentations and participate in customer and marketing events to support account growth and solution adoption
Maintain strong knowledge of relevant industries, customer businesses, Aptean products, and evolving AI trends to provide informed, consultative guidance
Use your understanding of customer needs, feedback, and industry trends to provide input into product strategy and future solution development
Maintain accurate and timely opportunity, customer, contact, pipeline, and forecast data in CRM systems

About you You are a consultative, commercially minded account management professional who is comfortable navigating conversations around customer needs, technology, value, and business outcomes. You bring a strong ability to translate AI capabilities into practical use cases that resonate with a range of stakeholders, from executives to technical teams. You are proactive in identifying opportunities within existing accounts, disciplined in managing a customer portfolio, and motivated by building strong customer relationships while consistently achieving revenue and bookings targets. You take ownership of your accounts and are comfortable balancing customer retention, strategic relationship management, and commercial growth.

To be ahead of the pack, you might have:

Experience in Account Management, Customer Success, or sales within AI Solutions, SaaS, or technology-driven environments
A track record of retaining and growing existing customer accounts through upsell, cross-sell, SaaS conversion, or expansion opportunities
The ability to position complex or emerging technologies, including AI, in practical, business-focused terms
Comfort engaging with both technical and non-technical stakeholders, including senior decision-makers
Experience developing strategic account plans, prioritizing customer portfolios, and managing revenue and bookings targets.
Strong collaboration skills and experience working with cross-functional teams to manage customer needs, opportunities, and escalations
Experience maintaining accurate CRM data, managing pipeline, and providing reliable forecasts to sales leadership

What’s in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.

About Aptean At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.

“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.

Disclaimer: This position is intended for direct applicants only. No agencies or third-party recruiters, please. Unsolicited agency submissions will not be considered.

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More about this job

Skills

Manage revenue
Sales
Presentation skills
Customer relations
Prioritization
Collaboration
Leadership

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