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Added just now
Instructional Systems Designer (ISD) Lead - 1300
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Review technical manuals, engineering documents, and reference materials for content development
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IG
Android Product Manager
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Dallas, TX
- From $57 USD / hour
Partner closely with Android developers, UX/UI designers, QA, architecture, and engineering leadership throughout the software development lifecycle.
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General Affairs Manager
Mobis North America
Plymouth, MI
COMPANY OVERVIEW: MOBIS Technical Center of North America is the Research & Development Center for Hyundai MOBIS, a Tier 1 supplier and an affiliate under Hyundai Motor Group. MOBIS…
Added 9 mins ago
Technical Delivery Manager - Digital Engineering
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Remote, United States
In this role, you will be working across multiple engineering teams to drive the delivery of our digital products focused on helping people live healthier lives. As a Technical Delivery…
Added 9 mins ago
Research & Development Engineer I - Onsite
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Create engineering reports, presentations, drawings, and design documentation throughout the development lifecycle.
Added 9 mins ago
Solid Waste Engineering Designer
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Working under the supervision of the Area Solid Waste Section Manager and senior engineering staff, the Solid Waste Designer supports the planning, design, permitting, and construction of…
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Solid Waste EIT
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Working under the supervision of the Area Solid Waste Section Manager and senior engineering staff, the Solid Waste Engineer-in-Training supports the planning, design, permitting, and…
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DevSecOps Senior Automation Platform Engineer
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The DSO Platform is a regularly evolving suite of software development and delivery tools. It is hosted on AWS and leverages all cloud native technologies. It is a container driven…
Added 11 mins ago
Solid Waste Engineering Designer
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Working under the supervision of the Area Solid Waste Section Manager and senior engineering staff, the Solid Waste Designer supports the planning, design, permitting, and construction of…
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Solid Waste EIT
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Working under the supervision of the Area Solid Waste Section Manager and senior engineering staff, the Solid Waste Engineer-in-Training supports the planning, design, permitting, and…
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Project Geotechnical Engineer
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Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare…
Added 12 mins ago
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Network Administrator
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- $31,533 USD / year
Odyssey offers an exciting opportunity for a skilled Network Administrator with specialized experience in VMware and Software Defined Data Center (SDDC) environments. This pivotal role…
Added 12 mins ago
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SDA Radar Systems Project Engineer
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- $31,533 USD / year
Odyssey provides A&AS support to the Government in five areas: Product Support, Sustainment Engineering & Sustainment Management, Technical Order Management, Technical User Interface, and…
Added 12 mins ago
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Technical Program Manager, Space Systems
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- $135,000 to $180,000 USD / year
You will coordinate internal engineering organizations and external partners responsible for spacecraft development, payload integration, launch preparation, ground segment integration,…
Added 15 mins ago
Branch Manager
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The Branch Manager oversees all branch operations, personnel, customer relationships, financial performance, and service delivery activities. This leader ensures the branch meets…
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Senior Project Manager - Industrial Electrical Construction
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Senior Project Manager – Industrial / Mission Critical Electrical Construction
Added 16 mins ago
Lead Infrastructure Engineer
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Added 17 mins ago
Product Manager - MyProtection: Policy Lifecycle & Billing + OnePolicy
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Product Manager - Coverage Expansion & Allied Innovation
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The Product Manager is responsible for defining product vision, roadmap, delivery, adoption, and business outcomes for assigned products, platforms, or applications. The role partners…
Added 18 mins ago
Account Manager
Aptean
UNAVAILABLE
We’re looking for an Account Manager, AI to join us remotely in the US. The position is fulltime. You’ll join an awesome team to support our growing customer base.
Added 18 mins ago
Account Manager
Aptean
UNAVAILABLE
We’re looking for an Account Manager, AI to join us remotely in the US. The position is fulltime. You’ll join an awesome team to support our growing customer base.
Added 22 mins ago
IT Manager, Cybersecurity
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Added 31 mins ago
Account Executive, Platforms - Hunter
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You're an adept salesperson and relationship manager capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and…
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Preconstruction Manager
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A well-established commercial general contractor in North Texas is looking for a Preconstruction Manager to help lead projects from early concept through buyout. You'll be a key voice in…

Aptean

Account Manager

UNAVAILABLE, United States

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Job details

Apply by: Nov 6, 2027
Posting language: English
Posted: Nov 6, 2024

Original job description

Overview

Are you ready for what’s next, now?

We’re looking for an Account Manager, AI to join us remotely in the US. The position is fulltime. You’ll join an awesome team to support our growing customer base.

About the role

The Account Manager, AI is responsible for managing and growing relationships across an assigned portfolio of existing Aptean customers, with a particular focus on identifying opportunities where AI and Aptean's broader solutions can address evolving customer needs. This role serves as a key point of contact for customers, building strong relationships with influencers and decision-makers, developing a thorough understanding of their business goals, and driving retention and expansion opportunities.

Key Responsibilities:

Take an AI-first, solution-oriented approach to understanding customer requirements and identifying opportunities where AI can deliver meaningful business value
Manage and strengthen relationships with influencers and decision-makers across assigned customer accounts to promote customer loyalty, retention, and long-term growth
Identify and close expansion opportunities across AI agents, SaaS conversions, additional Aptean products, add-on licenses, upsell modules, and next-version upgrades
Maintain a thorough understanding of each customer's business goals, priorities, current projects, and key issues to support strategic account management and identify future opportunities
Optimize your customer portfolio, prioritize accounts, and develop and maintain strategic account plans, quotes, pipeline, and forecasts
Manage revenue and bookings quotas and participate in regular forecast reviews for your assigned territory
Identify and manage Aptean Ascent business situations and engage the appropriate internal teams to support customer needs and opportunities
Partner cross-functionally with Sales Engineering, Customer Success, Product, and other Aptean teams to facilitate smooth transitions, escalations, contracts, and customer engagements
Coordinate and facilitate technical presentations and participate in customer and marketing events to support account growth and solution adoption
Maintain strong knowledge of relevant industries, customer businesses, Aptean products, and evolving AI trends to provide informed, consultative guidance
Use your understanding of customer needs, feedback, and industry trends to provide input into product strategy and future solution development
Maintain accurate and timely opportunity, customer, contact, pipeline, and forecast data in CRM systems

About you You are a consultative, commercially minded account management professional who is comfortable navigating conversations around customer needs, technology, value, and business outcomes. You bring a strong ability to translate AI capabilities into practical use cases that resonate with a range of stakeholders, from executives to technical teams. You are proactive in identifying opportunities within existing accounts, disciplined in managing a customer portfolio, and motivated by building strong customer relationships while consistently achieving revenue and bookings targets. You take ownership of your accounts and are comfortable balancing customer retention, strategic relationship management, and commercial growth.

To be ahead of the pack, you might have:

Experience in Account Management, Customer Success, or sales within AI Solutions, SaaS, or technology-driven environments
A track record of retaining and growing existing customer accounts through upsell, cross-sell, SaaS conversion, or expansion opportunities
The ability to position complex or emerging technologies, including AI, in practical, business-focused terms
Comfort engaging with both technical and non-technical stakeholders, including senior decision-makers
Experience developing strategic account plans, prioritizing customer portfolios, and managing revenue and bookings targets.
Strong collaboration skills and experience working with cross-functional teams to manage customer needs, opportunities, and escalations
Experience maintaining accurate CRM data, managing pipeline, and providing reliable forecasts to sales leadership

What’s in it for you?

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.

About ApteanAt Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.

“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.

Disclaimer: This position is intended for direct applicants only. No agencies or third-party recruiters, please. Unsolicited agency submissions will not be considered.

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More about this job

Skills

Manage revenue
Sales
Presentation skills
Customer relations
Prioritization
Collaboration
Leadership

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