Jobs in the United States

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Added 2 mins ago
D
Senior Customer Success Manager
Deputy
Remote, United States
- $84,000 to $115,500 USD / year
As a Senior Customer Success Manager (Senior CSM) at Deputy, you are the trusted strategic partner and customer advocate for a dedicated portfolio of high-value Mid-Market and Enterprise…
Added 25 mins ago
Technical Program Manager III, Software Tools
Google
Austin, TX · Addison, TX · New York, NY · Reston, VA · Seattle, WA · San Francisco, CA · Sunnyvale, CA
We are seeking an experienced Technical Program Manager to lead platform operations, feature delivery, and production support for our enterprise Governance, Risk, and Compliance (eGRC)…
Added 26 mins ago
SA
Supplier Quality Specialist - Propulsion (R6585)
Shield AI
Seattle, WA
- $106,000 to $159,000 USD / year
…needs to ensure purchased hardware and materials meet Shield AI engineering, customer, regulatory, and quality requirements. You will partner closely with Supply Chain, Engineering,…
Added 26 mins ago
SA
Supplier Quality Specialist - PCBA (R6587)
Shield AI
Seattle, WA
- $106,000 to $159,000 USD / year
…needs to ensure purchased hardware and materials meet Shield AI engineering, customer, regulatory, and quality requirements. You will partner closely with Supply Chain, Engineering,…
Added 26 mins ago
SA
Supplier Quality Specialist - Machining (R6584)
Shield AI
Seattle, WA
- $106,000 to $159,000 USD / year
…needs to ensure purchased hardware and materials meet Shield AI engineering, customer, regulatory, and quality requirements. You will partner closely with Supply Chain, Engineering,…
Added 26 mins ago
SA
Supplier Quality Specialist - Harnessing (R6588)
Shield AI
Seattle, WA
- $106,000 to $159,000 USD / year
…needs to ensure purchased hardware and materials meet Shield AI engineering, customer, regulatory, and quality requirements. You will partner closely with Supply Chain, Engineering,…
Added 26 mins ago
SA
Supplier Quality Specialist - Composites (R6586)
Shield AI
Seattle, WA
- $106,000 to $159,000 USD / year
…needs to ensure purchased hardware and materials meet Shield AI engineering, customer, regulatory, and quality requirements. You will partner closely with Supply Chain, Engineering,…
Added 26 mins ago
Microsoft Intune and Enterprise Mobility SME
Ignite IT
Remote, United States
This is a hands-on architecture and engineering role. You'll be expected to build real configurations, policies, and integrations, not just set direction from a distance.
Added 26 mins ago
Senior Network Security Engineer
Ignite IT
Remote, United States
We are seeking a Senior Network Security Engineer for an operations-first role supporting enterprise network security infrastructure across on-premises, remote-access, hybrid-cloud, and…
Added 26 mins ago
Identity Management / Directory Services (IDMS) Subject Matter Expert (SME)
Ignite IT
Remote, United States
Provide technical guidance, mentoring, and knowledge transfer to engineering, application, security, cloud, and operations teams.
Added 26 mins ago
Senior Identity Engineer
Ignite IT
Remote, United States
This is a hands-on engineering position focused on administering, maintaining, troubleshooting, and upgrading NetIQ OpenText (formerly NetIQ/Novell) eDirectory and Identity Manager (IDM)…
Added 27 mins ago
General and Operations Managers
IESE Solutions
El Segundo, CA
…documentation to determine if changes are necessary, review engineering drawings to determine TO impacts, and support the Technical Order Manager writing task by providing technical…
Added 33 mins ago
Area Manager II
Amazon.com Services LLC
Charlotte, NC
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 36 mins ago
Quality Engineering Sr Mgr - L6
Lockheed Martin
Courtland, AL
…Huntsville site Quality organizations in support of Production Operations activities. This position will oversee a team of approximately 120 employees. Key programs include THAAD, CPS,…
Added 36 mins ago
Senior IT Manager - Software Engineering and Enterprise Solutions
Progress Rail Services Corp.
Albertville, AL
Lead software engineering, architecture, product delivery, and service operations for a portfolio of business-critical connected products and enterprise applications.
Added 36 mins ago
Construction Project Manager
Hoar Construction
Birmingham, AL
The Project Manager is responsible for managing the schedule, budget, quality, safety and relationships of a construction project in partnership with the Superintendent. This position plans…
Added 36 mins ago
Senior Manager, Material Management
L3Harris
Huntsville, AL
Lead cross-functional coordination with program management, engineering, operations, quality, planning, and other internal functions to resolve material issues, mitigate risks, and ensure…
Added 36 mins ago
Project Manager
Maximus
Montgomery, AL
Maximus is seeking an experienced Journeyman Program/Project Manager to lead the Rapid FCL Prototype Program. The Journeyman Program/Project Manager will be responsible for leading and…
Added 38 mins ago
Major Projects - Junior Project Manager
Vistra Nuclear Operations Company
United States
…projects adhere to scope, schedule, and budget. The project manager will establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project…
Added 40 mins ago
C
Associate Project Manager (entry level)
Capgemini
New York, NY, NY
- $79,750 to $210,250 USD / year
We are seeking an Associate Project Manager to support a large-scale warehouse modernization and technology transformation program. This role will assist senior project leadership in…
Added 46 mins ago
Network Operations Manager - IT
Oakland County
Waterford, MI
…oversee critical technology infrastructure supporting County operations, public safety systems, and secure communications across a complex enterprise environment. This is a high-impact…
Added 49 mins ago
IE
Technical Project Manager
Idea Entity
Remote, United States
- $125,000 to $165,000 USD / year
We are looking for an experienced, customer-focused Technical Project Manager to lead the execution of technology projects across government and commercial customers. This role serves as a…
Added 53 mins ago
SO
TENNESSE STATE PARKS LEAD COOK - 11102026-82561
State of Tennessee
TN
- $2,925 USD / month
Distinguishing Features: This classification is responsible in assisting the Food and Beverage Director and Kitchen Manager in the direction and oversight of all culinary operations, to…
Added 53 mins ago
SO
PROGRAMMER/ANALYST 4 - 11102026-82546
State of Tennessee
TN
- $6,610 USD / month
…college or university with an associate's degree in computer engineering, computer and information science, computer hardware networking, management information systems, or software…
Added 53 mins ago
SO
FISH HATCHERY MANAGER - 11102026-82619
State of Tennessee
TN
- $5,901 to $9,166 USD / month
…research programs in areas such as tree improvement, seed orchard operations, insect and disease surveys, or experimental forestry and forest engineering…

Aptean

Account Manager

UNAVAILABLE, United States

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Job details

Apply by: Nov 6, 2027
Posting language: English
Posted: Nov 6, 2024

Original job description

Overview

Are you ready for what’s next, now?

We’re looking for an Account Manager, AI to join us remotely in the US. The position is fulltime. You’ll join an awesome team to support our growing customer base.

About the role

The Account Manager, AI is responsible for managing and growing relationships across an assigned portfolio of existing Aptean customers, with a particular focus on identifying opportunities where AI and Aptean's broader solutions can address evolving customer needs. This role serves as a key point of contact for customers, building strong relationships with influencers and decision-makers, developing a thorough understanding of their business goals, and driving retention and expansion opportunities.

Key Responsibilities:

Take an AI-first, solution-oriented approach to understanding customer requirements and identifying opportunities where AI can deliver meaningful business value
Manage and strengthen relationships with influencers and decision-makers across assigned customer accounts to promote customer loyalty, retention, and long-term growth
Identify and close expansion opportunities across AI agents, SaaS conversions, additional Aptean products, add-on licenses, upsell modules, and next-version upgrades
Maintain a thorough understanding of each customer's business goals, priorities, current projects, and key issues to support strategic account management and identify future opportunities
Optimize your customer portfolio, prioritize accounts, and develop and maintain strategic account plans, quotes, pipeline, and forecasts
Manage revenue and bookings quotas and participate in regular forecast reviews for your assigned territory
Identify and manage Aptean Ascent business situations and engage the appropriate internal teams to support customer needs and opportunities
Partner cross-functionally with Sales Engineering, Customer Success, Product, and other Aptean teams to facilitate smooth transitions, escalations, contracts, and customer engagements
Coordinate and facilitate technical presentations and participate in customer and marketing events to support account growth and solution adoption
Maintain strong knowledge of relevant industries, customer businesses, Aptean products, and evolving AI trends to provide informed, consultative guidance
Use your understanding of customer needs, feedback, and industry trends to provide input into product strategy and future solution development
Maintain accurate and timely opportunity, customer, contact, pipeline, and forecast data in CRM systems

About you You are a consultative, commercially minded account management professional who is comfortable navigating conversations around customer needs, technology, value, and business outcomes. You bring a strong ability to translate AI capabilities into practical use cases that resonate with a range of stakeholders, from executives to technical teams. You are proactive in identifying opportunities within existing accounts, disciplined in managing a customer portfolio, and motivated by building strong customer relationships while consistently achieving revenue and bookings targets. You take ownership of your accounts and are comfortable balancing customer retention, strategic relationship management, and commercial growth.

To be ahead of the pack, you might have:

Experience in Account Management, Customer Success, or sales within AI Solutions, SaaS, or technology-driven environments
A track record of retaining and growing existing customer accounts through upsell, cross-sell, SaaS conversion, or expansion opportunities
The ability to position complex or emerging technologies, including AI, in practical, business-focused terms
Comfort engaging with both technical and non-technical stakeholders, including senior decision-makers
Experience developing strategic account plans, prioritizing customer portfolios, and managing revenue and bookings targets.
Strong collaboration skills and experience working with cross-functional teams to manage customer needs, opportunities, and escalations
Experience maintaining accurate CRM data, managing pipeline, and providing reliable forecasts to sales leadership

What’s in it for you?

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.

About ApteanAt Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.

“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.

Disclaimer: This position is intended for direct applicants only. No agencies or third-party recruiters, please. Unsolicited agency submissions will not be considered.

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More about this job

Skills

Manage revenue
Sales
Presentation skills
Customer relations
Prioritization
Collaboration
Leadership

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