International Customer Supply Analyst
- MUKWONAGO, WI, United States
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Job details
- Posting language
- English
- Posted
Original job description
JOB REQUIREMENTS: Join our team and Be You Be Aptar. Aptar is seeking a InternationalCustomer Supply Analyst based in Mukwonago, WI this position is hybrid. The International Customer Supply Analyst (International CSA) manages assigned strategic, complex, or high-impact B2B customer accounts with a high degree of autonomy. The role is accountable for end-to-end customer and order execution, including demand and forecast alignment, order management, inventory and supply coordination, risk identification, service recovery, and customer communication. The International CSA is expected to operate effectively when situations fall outside established processes or do not have a clear black-and-white answer. The position independently evaluates facts, business priorities, customer impact, and operational constraints; exercises sound judgment; develops practical options; and drives cross-functional alignment through resolution. The InternationalCSA serves as a trusted customer partner and internal subject-matter expert, anticipates issues before they affect service, and translates customer and operational information into actions that protect service, revenue, and long-term account value. As a InternationalCSA, You Will Independently own and manage assigned strategic or complex customer accounts, serving as the primary point of coordination for order execution, supply alignment, service performance, and account-related operational needs. Exercise sound judgment in ambiguous or non-standard situations; assess available facts, customer impact, supply risk, cost, and business priorities to determine and execute an appropriate path forward. Proactively anticipate customer, order, inventory, capacity, and supply risks; develop response options, align the appropriate stakeholders, and lead actions through sustainable resolution with limited day-to-day direction. Own the order management process for assigned accounts, ensuring accurate order details, pricing, confirmations, status updates, allocation decisions, exception management, and timely follow-through. Analyze customer buying patterns, demand, forecasts, inventory, open orders, service trends, and account performance to identify risk, explain variances, and support S&OP and operational planning. Who We Are Looking For The ideal candidate is a proactive, highly accountable professional who can independently manage complex customer relationships, navigate ambiguity, and make sound business decisions that balance customer needs with operational priorities. They excel at problem-solving, communication, and cross-functional collaboration, serving as a trusted partner who anticipates risks, drives solutions, and consistently... For full info follow application link. Aptar is an equal opportunities employer. We believe that a diverse workforce is key to our success. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/22B4B455131C41FE