Jobs in the United States

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Added 1 min ago
Car Wash Attendant - Scottsbluff, NE
Tidal Wave Management LLC
Scottsbluff, NE
A Tidal Wave Car Wash Attendant assists with the responsibilities of the site’s facility and its operations. Tidal Wave is a fast and fun, team-oriented environment, and our Car Wash…
Added 1 min ago
Medical Practice Manager
Four Winds Health
Roswell, GA · Marietta, GA
…Urgent Care as a Practice Manager, where you’ll oversee daily operations, inspire teams, and ensure outstanding patient care. This role is perfect for an experienced manager who excels at…
Added 1 min ago
CH
FT- Shift Supervisor- Williamsville, NY
Clark Holdings Inc. / Tim Hortons
Buffalo, NY
- $16.5 to $17.75 USD / hour
…(6am-2pm) & afternoons (1pm-9pm) to ensure that all restaurant operations run smoothly. Your responsibilities will include overseeing the activities of restaurant staff, expediting…
Added 1 min ago
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FT Supervisor Evenings- Piffard #1666
Clark Holdings Inc. / Tim Hortons
Piffard, NY
- $16.5 to $17.75 USD / hour
…weekends, for shift (12pm-8pm) to ensure that all restaurant operations run smoothly. Your responsibilities will include overseeing the activities of restaurant staff, expediting customers'…
Added 1 min ago
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Assistant Restaurant Manager - Batavia
Clark Holdings Inc. / Tim Hortons
Batavia, NY
- $1,064.8 to $1,174.8 USD / week
Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes…
Added 1 min ago
IL
Full Time Before/After School Site Director - Smithville, MO
Innovation Learning, LLC.
Smithville, MO
- $24 USD / hour
- Full-time
To qualify for the certification, you must have:
Added 1 min ago
Program Manager, PMO
Keenfinity
Burnsville, MN
Success in this role requires strong leadership, strategic thinking, portfolio management expertise, and the ability to influence stakeholders across all levels of the organization. The…
Added 1 min ago
PB
GMA Pallet Repair Technician
PLA Buyer LLC
Houston, TX
- Up to $1,500 USD / week
…in supporting daily production goals and maintaining smooth operations within the…
Added 1 min ago
PB
GMA Pallet Repair Technician
PLA Buyer LLC
Dallas, TX
- Up to $1,500 USD / week
…in supporting daily production goals and maintaining smooth operations within the…
Added 1 min ago
PB
GMA Pallet Repair Technician
PLA Buyer LLC
Hutchins, TX
- Up to $1,500 USD / week
…in supporting daily production goals and maintaining smooth operations within the…
Added 1 min ago
AN
Sr Manager Safety & Compliance
Arium Networks
Doral, FL · Houston, TX · Canonsburg, PA · Charlotte, NC · Orlando, FL
- $124,600 to $171,300 USD / year
Twelve (12) or more years of progressive safety and compliance experience, including significant leadership responsibility in complex, geographically dispersed, field-based operations.…
Added 1 min ago
PF
Club Manager
Planet Fitness
Reading, PA
- $50,000 USD / year
The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met,…
Added 2 mins ago
TF
Resident Advocate 1/3/5 Sat-Sun 3p-11p (53283)
The Family Place
Dallas, TX
- $16.35 to $24.52 USD / hour
…compassionate support, active listening, and collaboration with the program team, you will not only ensure client safety but also empower individuals to move forward with confidence and…
Added 2 mins ago
Senior Program Management Manager - Program Management
Unison Industries, LLC
United States
…years of experience in commercial programs, engineering, or operations, OR; a High School Diploma / GED with a minimum of 9 years of experience in program management, customer, or…
Added 2 mins ago
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Director of Design-Build
AECOM
Orange, CA
- $225,000 to $250,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 2 mins ago
A
Director of Design-Build
AECOM
Portland, OR
- $225,000 to $250,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 2 mins ago
A
Director of Design-Build
AECOM
Seattle, WA
- $225,000 to $250,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 2 mins ago
A
Project Management Sr Manager
AECOM
New York, NY
- $240,000 to $308,000 USD / year
AECOM is seeking an experienced Program Managment Senior Manager – Metro Transportation to provide strategic leadership and oversight of large-scale, complex transportation programs within…
Added 2 mins ago
A
Associate Director, Advisory – Preparedness Services
AECOM
Arlington, VA
- $160,000 to $210,000 USD / year
Lead delivery of preparedness engagements such as readiness program assessments and maturity models, plan and program development, business impact analysis, essential-function…
Added 2 mins ago
A
Associate Director, Advisory – Preparedness Services
AECOM
Washington DC, DC
- $160,000 to $210,000 USD / year
Lead delivery of preparedness engagements such as readiness program assessments and maturity models, plan and program development, business impact analysis, essential-function…
Added 2 mins ago
A
Associate Director, Advisory – Preparedness Services
AECOM
Germantown, MD
- $160,000 to $210,000 USD / year
Lead delivery of preparedness engagements such as readiness program assessments and maturity models, plan and program development, business impact analysis, essential-function…
Added 2 mins ago
UP
Senior Financial Analyst
US Physical Therapy
Centennial, CO
- $95,000 to $110,000 USD / year
Work Arrangement: Hybrid, with an average of 3 days per week in the Centennial, CO office
Added 3 mins ago
Administrative Assistant, EdD
Eastern University
Wayne, PA
Provide administrative and clerical assistance to program leadership in compiling data for accreditation self-studies, Pennsylvania Department of Education (PDE) reviews, and institutional…
Added 3 mins ago
Assistant / Associate Professor of Education
Eastern University
Wayne, PA
…instruction, doctoral dissertation supervision, administrative leadership, and an active scholarship agenda. We are particularly interested in leadership experts qualified and excited to…
Added 3 mins ago
T
Solution Architect
TEKsystems
Hanover, MD
- $125,000 to $190,000 USD / year
…growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our…

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Account Manager, SMB

United States

Apply on jobsearch.createyourowncareer.com About employer

Applications open in a new tab.

Job details

Experience: 2+ years of quota-carrying B2B SaaS account management, expansion sales, or comparable customer-growth experience.
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Description

Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!
Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
Professional development gained from conference attendance and participation in organizations like NC Tech
Onsite 321 Coffee Shop providing free coffee and pastries to employees

Job Description

The Account Manager, SMB is a quota-carrying sales professional responsible for retaining, expanding, and strengthening a portfolio of small and medium-sized business customers. The role develops account plans, identifies whitespace and customer priorities, leads consultative expansion sales cycles, and coordinates internal resources to support customer value and durable revenue growth.

WHAT YOU’LL BE DOING:

Portfolio and Account Planning

Develop and maintain portfolio and account plans based on customer goals, utilization, solution footprint, whitespace, renewal considerations, and growth potential.
Prioritize customer engagement and selling activity according to opportunity, risk, and strategic value.
Maintain accurate account, contact, activity, and opportunity data in Salesforce.

Customer Growth and Consultative Selling

Build relationships with customer stakeholders and conduct discovery to identify business needs, expansion opportunities, and measurable value.
Lead the full expansion sales cycle from opportunity creation through proposal, negotiation, and close.
Position additional products and services in ways that align with customer priorities and fit.

Pipeline, Forecast, and Commercial Discipline

Maintain sufficient expansion pipeline and evidence-based opportunity stages, close dates, risks, and forecast calls.
Develop proposals and lead commercial conversations within approval standards.
Identify risks to growth or customer value and coordinate timely action with internal partners.

Customer and Cross-Functional Partnership

Partner with Customer Success, Support, Solutions Consulting, Product, Finance, Legal, and Revenue Operations to coordinate account strategy and customer experience.
Ensure clear ownership and handoffs across commercial and customer-success activities.

Continuous Learning and Technology Adoption

Build product, market, customer, and commercial knowledge through ongoing learning and coaching.
Use approved AI, CRM, revenue-intelligence, and enablement tools to improve account insight, preparation, prioritization, and productivity.

Qualifications

YOU’VE GOT WHAT IT TAKES IF YOU HAVE/ARE:

2+ years of quota-carrying B2B SaaS account management, expansion sales, or comparable customer-growth experience.
Demonstrated success identifying and closing expansion opportunities within an assigned customer portfolio.
Experience using Salesforce or a comparable CRM and a defined sales process.
Knowledge of SaaS account management, customer expansion, portfolio prioritization, renewal context, consultative discovery, and commercial negotiation.
Ability to identify whitespace, connect solutions to customer outcomes, and manage multiple customer priorities.
Ability to build trusted relationships while maintaining clear commercial ownership and accountability.
Skill in account planning, pipeline management, forecasting, and cross-functional coordination.
Bachelor’s degree or an equivalent combination of relevant education and professional experience.
The ability to travel up to ~25%

IT WOULD BE NICE TO HAVE:

Experience managing customer relationships in healthcare, human services, post-acute care, or another regulated market.
Experience with MEDDPICC or a comparable qualification methodology.
Experience using conversation-intelligence, customer-insight, and approved AI productivity tools.

Additional Information

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters (close to the Raleigh/Durham airport) approximately 30 days/quarter.

Relias is an Equal Opportunity Employer and a Drug-Free workplace

Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions.

All your information will be kept confidential according to EEO guidelines.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here. You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here.

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More about this job

Skills

Sales
Salesforce
Negotiation
Customer experience
Coaching
Prioritization
Forecasting
Customer relations
Acute care
Customer insight

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Work requirements

Jobs in the United States