Jobs in the United States

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Added 2 mins ago
U
Program Lead, Strategic Projects, Global Consumer CX
Uber
New York City, NY · San Francisco, CA · Chicago, IL
- $146,000 to $180,000 USD / year
The Program Lead, Business Planning & Enablement sits on the Global Consumer CX Strategic Projects team. This team owns planning, target setting, portfolio governance, and the operating…
Added 8 mins ago
Lead Technical Marketing Engineer, Network Platform APIs, Enterprise Integrations & Agentic Automation(Remote)
Cisco Systems, Inc.
Remote, United States
Lead hands-on validation of Catalyst Center and Meraki Dashboard API use cases for enterprise customers and partners. Build and troubleshoot integrations with ITSM, CMDB, and telemetry…
Added 12 mins ago
Journeyman Electrician-Travel
GD Information Technology, Inc.
Remote, United States
The Electronics Engineer must have: · Valid Journeyman Electrician License Required
Added 12 mins ago
Information Security Analyst Principal
GD Information Technology, Inc.
United States
Must possess and maintain a Top Secret/SCI Security Clearance
Added 19 mins ago
Senior Manager – CMP/BTG, APTD Process
Micron Technology, Inc.
Boise, ID
In this role, you will lead a team responsible for Chemical Mechanical Planarization (CMP) and Bond, Trim, Grind (BTG) process development for advanced packaging applications. You will play…
Added 20 mins ago
MT
Senior Director, ITP AI Data Platform and Infrastructure
Micron Technology, Inc.
San Jose, CA
- $239,000 to $472,000 USD / year
Micron Technology is seeking a Senior Director, ITP AI Data Platform and Infrastructure to lead the strategy, architecture, engineering, and operations of the data and developer platforms…
Added 30 mins ago
Virtual Sales Account Executive - Splunk Public Sector West (Remote)
Cisco Systems, Inc.
Remote, United States
Conduct outbound prospecting and lead generation.
Added 30 mins ago
Strategy & Planning Manager - ASP
Cisco Systems, Inc.
Remote, United States
Act as the Strategy and Planning lead for ASP Service Creation function across in close partnership with Area Strategy and Planning, Sales and Engineering, Americas and Global Partner…
Added 31 mins ago
Senior Software Engineer, Site Reliability
Jobgether
Remote, United States
Partner with technical program managers, regulatory affairs, quality assurance, and compliance stakeholders to ensure operational practices meet applicable requirements.
Added 35 mins ago
SF
Sales Manager
Sierra Forest Products
Tustin, CA
- $160,000 to $180,000 USD / year
Lead by example by managing a successful book of business focusing on program business
Added 39 mins ago
SAP Data Migration Senior Manager - CMT/SemiConductors
Accenture
Saint Louis, MO
+ Bachelor's Degree or equivalent (12 years) work experience (If an Associate's Degree, then 6 years of work experience required)
Added 42 mins ago
OXM Senior Business Manager
Advanced Micro Devices, Inc
Austin, TX
Operational Excellence: Design and implement scalable business processes and workflows. Lead process improvement initiatives using data-driven methodologies. Identify operational…
Added 42 mins ago
Regulatory Affairs Manager
Advanced Micro Devices, Inc
Austin, TX
Added 42 mins ago
Platform/ Board Hardware Systems Design Engineer
Advanced Micro Devices, Inc
Longmont, CO
As a Senior Platform Hardware Design Engineer, you will lead and be part of the design team developing state-of-the-art systems. This is a dynamic and fast-paced engineering environment…
Added 46 mins ago
Engineering Intern Operational Readiness
South32 Group Operations Pty. Ltd.
Patagonia, AZ
…critical minerals - manganese and zinc - as well as silver and lead. The project has the potential to help power the nation’s clean energy future, strengthen the domestic supply chain of…
Added 51 mins ago
Sr. Manager, Event Technology Systems
Salesforce, Inc.
IN
You’ll lead Solution Management for Event Technology. Your team turns business and experience priorities into scalable technology solutions across a complex global portfolio. Your scope…
Added 51 mins ago
SI
Talent Advisor, AI Labs
Salesforce, Inc.
CA
- $117,400 to $193,700 USD / year
Lead complex offer negotiations, including sign-on and equity exception packages, with a clear understanding of market compensation benchmarks across FAANG and frontier AI companies
Added 52 mins ago
Sr. Program Manager, Business Ops
Avalara
UNAVAILABLE
As a Senior Program Manager, you will lead the cross-functional operations of this flagship initiative. You will drive alignment, accountability, and execution across dedicated engineering…
Added 54 mins ago
Community Development Manager, Strategic Partnerships Office
Google
Cedar Rapids, IA
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 1 hour ago
CMOS Device Integration and modeling lead - MTS
Micron Technology
Boise, ID · Boise
The CMOS Device and Process Integration Lead (MTS) will provide technical leadership across advanced technology development, from defining electrical targets and test-chip strategies to…
Added 1 hour ago
Virtual Construction Manager
Jobgether
Remote, United States
The Virtual Construction Manager will lead Building Information Modeling (BIM) and Virtual Design and Construction (VDC) initiatives across construction projects, combining technical…
Added 1 hour ago
Senior Solutions Engineer, LocID
Jobgether
Remote, United States
…publishers, identity providers, and data companies. You will lead technical discovery, design integration architectures, and take ownership of customer evaluations and proofs of concept…
Added 1 hour ago
Director/Senior Director, New Products
Jobgether
Remote, United States
As Director/Senior Director, New Products, you will lead the development and commercialization of a new internal audit business, taking ownership of its strategy, execution, and financial…
Added 1 hour ago
J
Director, Business Development – CDMO
Jobgether
Remote, United States
- $160,000 to $220,000 USD / year
Lead customer-facing business development activities while collaborating with technical and operational teams during proposal preparation.
Added 1 hour ago
Communications Manager (Corporate)
Jobgether
Remote, United States
Lead communications planning and responses for crises, emerging issues, and reputation-sensitive situations.

Apply now!

Account Manager, SMB

United States

Apply on jobsearch.createyourowncareer.com About employer

Applications open in a new tab.

Job details

Experience: 2+ years of quota-carrying B2B SaaS account management, expansion sales, or comparable customer-growth experience.
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Description

Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!
Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
Professional development gained from conference attendance and participation in organizations like NC Tech
Onsite 321 Coffee Shop providing free coffee and pastries to employees

Job Description

The Account Manager, SMB is a quota-carrying sales professional responsible for retaining, expanding, and strengthening a portfolio of small and medium-sized business customers. The role develops account plans, identifies whitespace and customer priorities, leads consultative expansion sales cycles, and coordinates internal resources to support customer value and durable revenue growth.

WHAT YOU’LL BE DOING:

Portfolio and Account Planning

Develop and maintain portfolio and account plans based on customer goals, utilization, solution footprint, whitespace, renewal considerations, and growth potential.
Prioritize customer engagement and selling activity according to opportunity, risk, and strategic value.
Maintain accurate account, contact, activity, and opportunity data in Salesforce.

Customer Growth and Consultative Selling

Build relationships with customer stakeholders and conduct discovery to identify business needs, expansion opportunities, and measurable value.
Lead the full expansion sales cycle from opportunity creation through proposal, negotiation, and close.
Position additional products and services in ways that align with customer priorities and fit.

Pipeline, Forecast, and Commercial Discipline

Maintain sufficient expansion pipeline and evidence-based opportunity stages, close dates, risks, and forecast calls.
Develop proposals and lead commercial conversations within approval standards.
Identify risks to growth or customer value and coordinate timely action with internal partners.

Customer and Cross-Functional Partnership

Partner with Customer Success, Support, Solutions Consulting, Product, Finance, Legal, and Revenue Operations to coordinate account strategy and customer experience.
Ensure clear ownership and handoffs across commercial and customer-success activities.

Continuous Learning and Technology Adoption

Build product, market, customer, and commercial knowledge through ongoing learning and coaching.
Use approved AI, CRM, revenue-intelligence, and enablement tools to improve account insight, preparation, prioritization, and productivity.

Qualifications

YOU’VE GOT WHAT IT TAKES IF YOU HAVE/ARE:

2+ years of quota-carrying B2B SaaS account management, expansion sales, or comparable customer-growth experience.
Demonstrated success identifying and closing expansion opportunities within an assigned customer portfolio.
Experience using Salesforce or a comparable CRM and a defined sales process.
Knowledge of SaaS account management, customer expansion, portfolio prioritization, renewal context, consultative discovery, and commercial negotiation.
Ability to identify whitespace, connect solutions to customer outcomes, and manage multiple customer priorities.
Ability to build trusted relationships while maintaining clear commercial ownership and accountability.
Skill in account planning, pipeline management, forecasting, and cross-functional coordination.
Bachelor’s degree or an equivalent combination of relevant education and professional experience.
The ability to travel up to ~25%

IT WOULD BE NICE TO HAVE:

Experience managing customer relationships in healthcare, human services, post-acute care, or another regulated market.
Experience with MEDDPICC or a comparable qualification methodology.
Experience using conversation-intelligence, customer-insight, and approved AI productivity tools.

Additional Information

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters (close to the Raleigh/Durham airport) approximately 30 days/quarter.

Relias is an Equal Opportunity Employer and a Drug-Free workplace

Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions.

All your information will be kept confidential according to EEO guidelines.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here. You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here.

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More about this job

Skills

Sales
Salesforce
Negotiation
Customer experience
Coaching
Prioritization
Forecasting
Customer relations
Acute care
Customer insight

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Work requirements

Jobs in the United States