Associate Specialist, Credit Control

Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.

Position Description

The Associate Specialist, Credit Control supports customer accounts and secures timely payments for Applied Medical, working with hospital customers to resolve billing disputes and reduce delinquent balances. The Associate Credit and Collections Specialist identifies high-risk accounts, releases orders from credit block, and partners with sales, customer service, accounts receivable, and finance teams. This position fits a collections specialist or accounts receivable specialist with business-to-business (B2B) credit experience.

Key Responsibilities

• Resolve customer concerns, disputes, and billing issues professionally to secure timely payments
• Identify high-risk accounts and advise management on potential collection issues and delinquency status
• Release orders from credit block within established credit authorization levels
• Maintain accurate collection notes in SAP
• Collaborate with sales, customer service, accounts receivable, finance, and fellow team members to resolve account issues and meet team goals
• Meet all processing and reporting deadlines
• Identify process improvements to strengthen collection efforts, increase efficiency, and reduce credit risk exposure
• Monitor collection, credit, and accounting trends in the hospital and healthcare industry

Success in This Role Looks Like

• Reduce past-due balances through timely, professional collections
• Resolve disputes and billing issues quickly by identifying the root cause
• Flag high-risk accounts early to reduce credit exposure
• Keep collection notes in SAP accurate and current
• Meet every processing and reporting deadline
• Contribute process improvements to strengthen team efficiency

Position Requirements

This position requires the following skills and attributes:

• Hold a Bachelor’s degree in finance, accounting, business administration, or a related field
• Bring a minimum of two years of experience in B2B credit and collections
• Use Microsoft Office, including Excel, with proficiency
• Work proactively in a fast-paced, growth-oriented environment
• Manage multiple tasks and projects with strong attention to detail
• Work effectively both independently and on a team
• Communicate clearly in verbal and written form, with strong interpersonal skills

Preferred

The following skills and attributes are preferred:

• Apply advanced knowledge of SAP S/4HANA

Benefits

• Competitive compensation range: $28 - $30 / hour (California).
• Comprehensive benefits package.
• Training and mentorship opportunities.
• On-campus wellness activities.
• Education reimbursement program.
• 401(k) program with discretionary employer match.
• Generous vacation accrual and paid holiday schedule.

Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply.

Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.

All compensation and benefits are subject to plan documents and written agreements.

Equal Opportunity Employer

Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.

The Associate Specialist, Credit Control supports customer accounts and secures timely payments for Applied Medical, working with hospital customers to resolve billing disputes and reduce delinquent balances. The Associate Credit and Collections Specialist identifies high-risk accounts, releases orders from credit block, and partners with sales, customer service, accounts receivable, and finance teams. This position fits a collections specialist or accounts receivable specialist with business-to-business (B2B) credit experience.

Key Responsibilities

• Resolve customer concerns, disputes, and billing issues professionally to secure timely payments
• Identify high-risk accounts and advise management on potential collection issues and delinquency status
• Release orders from credit block within established credit authorization levels
• Maintain accurate collection notes in SAP
• Collaborate with sales, customer service, accounts receivable, finance, and fellow team members to resolve account issues and meet team goals
• Meet all processing and reporting deadlines
• Identify process improvements to strengthen collection efforts, increase efficiency, and reduce credit risk exposure
• Monitor collection, credit, and accounting trends in the hospital and healthcare industry

Success in This Role Looks Like

• Reduce past-due balances through timely, professional collections
• Resolve disputes and billing issues quickly by identifying the root cause
• Flag high-risk accounts early to reduce credit exposure
• Keep collection notes in SAP accurate and current
• Meet every processing and reporting deadline
• Contribute process improvements to strengthen team efficiency

This position requires the following skills and attributes:

• Hold a Bachelor’s degree in finance, accounting, business administration, or a related field
• Bring a minimum of two years of experience in B2B credit and collections
• Use Microsoft Office, including Excel, with proficiency
• Work proactively in a fast-paced, growth-oriented environment
• Manage multiple tasks and projects with strong attention to detail
• Work effectively both independently and on a team
• Communicate clearly in verbal and written form, with strong interpersonal skills