Process Support Engineer III
- Boise, ID, United States
- Boise, United States
$108,000.00 - $148,500.00 · Full-time
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Job details
- Pay
- $108,000.00 - $148,500.00
- Job type
- Full-time
- Apply by
- Experience
- 3–5 years of experience in semiconductor manufacturing, process engineering, equipment engineering, or fab operations
- Posting language
- English
- Posted
Original job description
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Salary:
$108,000.00 - $148,500.00
Location:
Boise,ID You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible - while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.
Role Responsibilities
- Act as the primary customer-facing technical lead, independently driving high-visibility support for global fab operations and resolving complex equipment and process issues
- Lead cross-functional technical programs across multiple tools or process areas, taking ownership to align scope, milestones, risks, and priorities with customer manufacturing needs
- Translate customer technical and operational needs into clear execution plans, roadmaps, and prioritized actions, working collaboratively across engineering, account, and business unit teams
- Translate technical outcomes into measurable customer value, including yield improvement, uptime, cycle time reduction, and cost-of-ownership (CoO)
- Own end-to-end program governance, independently defining success metrics, decision frameworks, risk management plans, and executive-level updates
- Proactively identify and manage risks, dependencies, and escalations across tools, processes, and organizations with minimal supervision
- Work collaboratively across engineering, account, and business unit teams to align priorities, resolve conflicts, and deliver integrated solutions
- Partner closely with customer teams as an extension of their organization, demonstrating accountability, ownership, and trust through transparent and collaborative execution
Requirements
- Bachelor’s degree in Chemistry, Physics, Materials Engineering, Electrical Engineering, Optoelectronics, or a related field
- 3–5 years of experience in semiconductor manufacturing, process engineering, equipment engineering, or fab operations
- Demonstrated ability to operate as an independent contributor, owning technical programs or cross-functional initiatives in customer-facing or on-site roles
- Solid understanding of fab operations, qualification flows, and manufacturing constraints in high-volume or advanced-node environments
- Strong communication and stakeholder management skills, with the ability to influence and drive decisions independently
- Proven effectiveness working in a matrix environment, balancing autonomy with strong teamwork and collaboration
- Comfortable operating at the intersection of technology, operations, and business, including prioritization, escalation management, and value discussions
- Proficient in presentation development and data visualization, including tools such as PowerPoint, Power BI, and Tableau
Work Location
- Based in Boise, Idaho, with regular interaction across fab, account, and corporate teams
- Willing to travel quarterly for customer meetings
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
More about this job
Skills
- Customer service
- Statistics
- Process engineering
- Troubleshoot
- Risk management
- Electrical engineering
- Optoelectronics
- Communication skills
- Stakeholder management
- Teamwork
- Collaboration
- Prioritization
- Data visualization
- Microsoft PowerPoint
- Microsoft Power BI
- Tableau